LSN Leadership Competencies - 2

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Feb 20, 2024

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LSN Leadership Competencies Table (completed as part of the Job Announcement group project) LSN has identified the following four core values: 1. Customer-centricity 2. Innovation 3. Knowledge 4. Sustainability LSN Core Value Leadership Competencies (follow examples above) Source (Author, Year) Customer-centricity Honesty and Integrity Leadership Competencies, 2008 Organizational culture Leadership Competencies, 2008 Building and maintaining relationships Leadership Competencies, 2008 Innovation Managing Change Leadership Competencies, 2008 Creativity Indeed Editorial Team, 2023 Risk taking Indeed Editorial Team, 2023 Knowledge Increasing capacity to learn Leadership Competencies, 2008 Self-confidence Leadership Competencies, 2008 Developing others Leadership Sustainability (for profit and planet) Cultural interest and sensitivity Leadership Competencies, 2008 Demonstrating ethics Leadership Competencies, 2008

Leadership Competencies Leading the organization Manage Change Solving problem with making decisions Setting vision and strategy Leading the self ● Demonstrate ethics and integrity ● Displaying drive and purpose ● Managing yourself ● Developing adaptability Leading others ● Communicate effectively ● Developing others ● Relationship building ● Managing effective team and work group Other leadership competencies ● Open minded ● Cultural interest and sensitivity ● Able to deal with complexity ● Technical or business skill

Source: Manzi, L., & Abramson, J. (1999). SmithKline Beechum. In D. Giber, L. Carter & M. Goldsmith (Eds.), Linkage Inc.’s best practices in leadership development handbook (pp. 397- 424). Lexington, MA: Linkage Press. Starbucks has as one of their core values “Neighborhood.” They have identified the following leadership competencies as important in the local leadership of each of its stores: ● Connect with neighborhoods we serve ● Reach out by volunteering in the community ● Support local programs and causes Source: Schultz, H. (2011). Onward: How Starbucks fought for its life without losing its soul . New York, NY: Rodale. Note that the leadership competencies for these two companies are different in what they mean; however, they have one thing in common: all leadership competencies start with a verb. They are actionable. That means that you can observe it being done, and you can measure it. That is a key to writing leadership competencies so that they are meaningful. For each of the four LSN core values, identify at least three leadership competencies that align well. Under “Source” identify the course material from which each of these leadership competencies was found.

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