MBA 704 - Assignment 3

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Louisiana State University, Shreveport *

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Course

704

Subject

Management

Date

Feb 20, 2024

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docx

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2

Uploaded by jrasco

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Influence tactics have a vital role in how individuals interact with their colleagues at all levels. This may change based on what level of colleague it is. Here is an analysis of how I interact with the different levels and why I think they are effective. I took the Influence Tactics Assessment three separate times to compare my influence tactics with my boss, peers, or direct reports. When it comes to my immediate boss, the highest scores I received were Legitimating Tactics at three and Rational Persuasion maxing out at a four. I feel that I must give validity for my requests of my boss and want to convey that I reviewed all aspects of the request. Legitimating Tactics involve emphasizing formal authority and organizational policies to justify requests while Rational Persuasion involves presenting logical arguments and factual evidence to support my proposals (Yukl 2020). By using Legitimating Tactics I acknowledge the authority of my boss and demonstrate respect for the organizational hierarchy. Rational Persuasion allows me to provide reasoning and data to back up my proposals, making them more compelling and convincing. For my peers, I scored highest in Ingratiation at three and Rational Persuasion also at three. I have found that the most influential tactic for my peers is Ingratiation and Rational Persuasion. Ingratiation is the use flattery, friendliness, or praise and creates a positive impression and build rapport with others (Choi & Mai-Dalton 2018). As mentioned before, Rational Persuasion involves logical arguments and evidence-based conversation. I rely on these tactics because I feel that building strong relationships and credibility is essential for effective collaboration and teamwork with my peers. Additionally, I use the same tactics for my direct reports. I scored highest in Rational Persuasion at three and Inspirational Appeals at three. I find that combining these tactics allows me to both explain the reasoning behind my requests and inspire my direct reports to perform at their best.
The influence tactic I use the least of is Pressure. I personally do not respond well pressure and I find that using all pressure can cause a negative perception of myself and potentially damage trust. I believe in building and maintaining positive relationships with all levels of colleagues. As you can see, Rational Persuasion is the tactic that I most heavily rely on. This is probably because I better respond to requests if I understand the reason behind the request, thus I feel as if other people respond that way as well. Since I have been in the workforce for twenty years, I have been at different levels and have had all sorts of managers and peers with different influence tactics, Rational Persuasion has been the most consistent tactic that I see results in using. One Influence Tactic that I believe that I need to improve on is Coalition, attaining help and support of others to complete tasks or goals. I find it difficult to rely on others sometimes, end up working on projects all by myself instead of building alliances and forming coalitions to achieve goals. References Choi, J. N., & Mai-Dalton, R. R. (2018). Tactics for influencing others: A cross-cultural comparison of the US and Korea. Journal of Business and Psychology, 33(3), 321-337. Yukl, G. (2020). Leadership in organizations (9th ed.). Pearson.
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