BU630 discussion 4 topic 2 reply

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Management

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Feb 20, 2024

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Unit 4 Discussion 2 19 19 unread replies. 19 19 replies. Discussion: Unit 4, Due Friday by 11:59 pm CT Unit 4 Discussion 2 Instructions: Explain and describe different types of known total quality management programs and discuss ways to ensure that a specific total quality control program contributes to an organization's ability to excel in all areas. In order to explain you may need to include, explain, and analyze the importance of control measures to ensure total quality management programs. Please be sure to validate your opinions and ideas with citations and references in APA format. The post and responses are valued at 20 points. Please review post and response expectations. Please review the rubric to ensure that your response meets criteria. Estimated time to complete: 2 hours Hello All, There are multiple programs when it comes to TQM. These programs are used by companies like Toyota, Ford, and even Philips. On the other hand there has been additional businesses like banking, hospitality, and educations that will be taking advantage of programs like this. - Six Sigma: This methods are used to monitor the quality of the output. It also aims to decrease the number of defects and errors. Because of this, we can say it is process centered. Motorola took advantage of this methodology in 1986 and was able to improve their manufacturing processes. - Lean Manufacturing: This method will save on cost as better management and allocation of resources improves. There are other programs but I would like to drill in on the tools for the programs. - Flow charts: This chart contains pictures and symbols with lines to display the direction of the flow. Having this model also allows an understanding of the possible problems and opportunities. An example of this can be when constructing a project plan for IT system upgrades. - Pareto Principle: This principle suggests the most effects that come from relatively causes. “ In quantitative terms: 80% of the problems come from 20% of the causes (machines, raw materials, operators etc.); 80% of the wealth is owned

by 20% of the people etc. “ ( TQM Tools , n.d.). In my team at work we pull a lot of our reports on productions using control charts, pareto principles, and control charts. With information from these tools, we are able to determine if the IT systems we have is capable to sustain the users use, additional system resources are needed, or if we just need to assist/ educate our users in maximizing their queries for efficiency. Reference: Hessing, T., & Naomi. (2023). Total Quality Management and Six Sigma. Six Sigma Study Guide . https://sixsigmastudyguide.com/total-quality-management-and-six- sigma/ TQM Tools . (n.d.). https://www.ifm.eng.cam.ac.uk/research/dstools/tqm-tools/#flowch Principles of Lean Manufacturing | ASCM . (n.d.). https://www.ascm.org/lp/principles-of- lean-manufacturing/? utm_source=google&utm_medium=cpc&utm_campaign=general_nonbranded_2 0230515&utm_term=&gclid=CjwKCAjwpuajBhBpEiwA_ZtfhappsXT55VMViP2i8o ah7j2Ouja5xlj4qGT6A3t7a2vvODP1ESGOPxoCJgsQAvD_BwE Peer Response: Unit 4, Due Sunday by 11:59 pm CT Instructions: 1. Always construct your response in a word processing program like Word. Check for grammar, spelling, and mechanical errors. Make the corrections and save the file to your computer. 2. Submit a peer response by: o Comparing and contrasting your post with another peers post o Or expanding upon another peers post. Please be sure to validate your opinions and ideas with citations and references in APA format. Estimated time to complete: 1 hours

Hello Jalisa, Great post this week. I just wanted to share some disadvantages of TQM I came across online. TQM requires a significant amount of time when planning and locating resources. It also requires that a company continues to focus on improving processes on a long term bases. Although there is a disadvantage that training may be a must when implementing TQM, it will be well worth it. Just like Toyota, they began adopting TQM in 1949 but “ In 1994, the "Toyota Group Executive TQM Training Course" was established, providing TQM training for new executives.” (Gillis & Pratt, 2023). By today’s date they have been able to generate more than 40 million ideas. Reference: Gillis, A. S., & Pratt, M. K. (2023). Total Quality Management (TQM). CIO . https://www.techtarget.com/searchcio/definition/Total-Quality- Management#:~:text=TQM%20focuses%20on%20continual%20internal,on %20continuous%20improvement%2C%20or%20Kaizen. Hello Shanica, Great post this week. ISO 9001 has many objectives but some that stood out to me was from Disha (2014) - To improve communications and morale in the organization - To increase confidence in the production system Taking advantage of these options to improve the company, is a plus. ISO 9001 focuses on sections like products, management systems, resource management and analysis. This will gear the needed improvements for the company or process to be successful. Reference: Disha. (2014, December 27). ISO Standards and Total Quality Management (TQM) Systems . Your Article Library. https://www.yourarticlelibrary.com/organization/iso-standards-and- total-quality-management-tqm-systems/45166

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