Career_Opportunities_in_the_Hospitality_Industry_PPT_2 (1)

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Kenyatta University *

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405

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Management

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Nov 24, 2024

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Career Opportunities in the Hospitality Industry Name Institution Course Instructor Date
The hospitality industry is a vast and growing industry, with a wide range of career opportunities available in Canada and internationally. Some of the most common hospitality jobs include: Front-of-house: Guest services, reception, concierge, reservations, food and beverage service, catering Back-of-house: Housekeeping, maintenance, kitchen work, accounting, human resources Career ladder in housekeeping Introduction
Exceptional customer service is what I want to do. I am enthusiastic about providing a clean and cozy atmosphere for visitors since housekeeping plays a crucial role in the hospitality sector. I can carry large things because I am physically fit. Although the profession of housekeeping might be physically taxing, I am sure that I possess the strength and endurance needed to succeed in this industry. I am willing to pick up new skills from others and I work well in a group. To provide guests with a great stay, I am sure that I can collaborate efficiently with other cleaning employees and hotel departments. Three reasons why I am interested in pursuing a career in housekeeping
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Regional Manager KSAs: Oversee the housekeeping departments of multiple hotels Develop and implement regional housekeeping standards and procedures (Rasheed et al., 2020) Create and maintain a regional budget for the housekeeping department Supervise and evaluate regional housekeeping executives Work closely with regional hotel managers to ensure a consistent guest experience across all hotels General Manager KSAs: Manage all aspects of a hotel, including housekeeping, front office, food and beverage, and maintenance Oversee the work of all hotel departments Develop and implement hotel policies and procedures Ensure that the hotel meets financial and operational goals Provide excellent customer service KSAs for other positions on the housekeeping career ladder
Chef KSAs: Plan and prepare meals Oversee the work of kitchen staff Ensure that food is prepared and served to a high standard Control food costs Be creative and innovative Kitchen Manager KSAs: Oversee the work of kitchen staff Ensure that food is prepared and served to a high standard (Lee et al., 2019). Control food costs Order and maintain kitchen supplies Train and supervise kitchen staff KSAs for other positions on the housekeeping career ladder
Assistant Restaurant Manager KSAs: Assist the restaurant manager in running the restaurant Oversee the work of restaurant staff Ensure that food and beverage are served to a high standard Control food and beverage costs Train and supervise restaurant staff (Lee et al., 2019). Cook KSAs: Prepare and cook food to order Work quickly and efficiently Be able to work under pressure Be able to work independently and as part of a team KSAs for other positions on the housekeeping career ladder
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Bartender KSAs: Prepare and serve alcoholic and non-alcoholic beverages Be able to work under pressure Be able to work independently and as part of a team Server KSAs: Take orders from customers and serve food and minuman Be able to answer customer questions about the menu Be able to work under pressure Be able to work independently and as part of a team KSAs for other positions on the housekeeping career ladder
Server Assistant KSAs: Assist servers with taking orders, serving food and minuman, and clearing tables Be able to work under pressure Be able to work independently and as part of a team Host(ess) KSAs: Greet and seat customers Take reservations Be able to answer customer questions about the restaurant Be able to work under pressure Be able to work independently and as part of a team KSAs for other positions on the housekeeping career ladder
The hospitality industry is a dynamic and exciting industry, with a wide range of career opportunities available. I am confident that my skills and interests make me a good fit for a career in housekeeping. I am eager to learn and grow in this field, and I am committed to providing excellent customer service. Conclusion
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Rasheed, M. I., Okumus, F., Weng, Q., Hameed, Z., & Nawaz, M. S. (2020). Career adaptability and employee turnover intentions: The role of perceived career opportunities and orientation to happiness in the hospitality industry. Journal of hospitality and tourism management, 44, 98-107. Lee, P. C., Lee, M. J., & Dopson, L. R. (2019). Who influences college students’ career choices? An empirical study of hospitality management students. Journal of Hospitality & Tourism Education, 31(2), 74-86. References

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