Order 3943288 week 3 question 6 revised

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Kenyatta University *

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Management

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Nov 24, 2024

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docx

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Uploaded by mwendwakarimi96

Article Review Student’s Name Institutional Affiliation Course Name Instructor’s Name Submission Date

Question 2 I would describe Mark Cuban as a person with a type B personality. He is a highly enthusiastic and involved leader of the Dallas Mavericks. Question 3 Mark Cuban can be described as someone with an internal locus of control due to his unorthodox working Style. His style is loved by the fans and players since he applies an energetic personality, a positive attitude, and unique leadership to guide his team. Question 4 According to the Big Five model of Personality Mark Cuban's personality comprises surgency, openness to experience, and adjustment. These dimensions of his personality influenced the recognition of the Dallas Mavericks as a top-performing NBA team. Question 6 Creating an attractive impression will effectively resolve human relations problems between Mark and the NBA officials or commissioner. Combining courteous treatment with a first impression promotes the development of a strong customer foundation (Chapter 1, n.p). Mastering the basics of customer service will ensure that Mark Cuban maintains a positive long- term relationship with the NBA commissioners. This factor will reduce the fines he is subjected to after a disagreement.

Reference Chapter 1. Taking baby steps.

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Order 3943288 week 3 question 6 revised

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