THE RISING CONCEPT OF REMOTE WORKERS AND ITS IMPLICATIONS TO BUSINESSES AND ORGANIZATIONS

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1 THE RISING CONCEPT OF REMOTE WORKERS AND ITS IMPLICATIONS TO BUSINESSES AND ORGANIZATIONS 1 | P a g e
2 A. EXECUTIVE SUMMARY This study aims to critically review the rising concept of remote workers on employee motivation and its implications for business strategy in the industry. The study, therefore, involves a literature review of the theoretical concepts involving the self-efficacy theory of motivation and strategic business model to determine the interrelation of critical elements: business strategy, technology, and motivation with management. The components are interrelated and essential to the industry when there is rising demand for remote Work among employees. Industry owners have carried the bulky of adapting to changes in labor force demand from office to remote working design to keep business running and maintain and increase productivity. The entire study draws data from peer-reviewed sources, books, company reports, and conference papers relevant to the study of the business industry from 2015 to 2022. The study uses a systematic view to analyze its data with the help of industry records analyzed tables, and graphs. The business owners have implemented high tech, which is crucial in ensuring the smooth running of remote working. The motivation of employees is also the key to ensuring that businesses progress in this concept of remote working. Keywords : Remote working, hybrid working, Work from home (WFT) 2 | P a g e
3 Contents A. EXECUTIVE SUMMARY ...................................................................................................... 2 B. INTRODUCTION TO THIS STUDY ........................................................................................ 3 1.0: Introduction .............................................................................................................................. 3 1.1: Background of The Study ......................................................................................................... 3 1.3: Statement of The Problem ........................................................................................................ 4 1.4: Research Questions ................................................................................................................... 4 1.5: Research Objectives ................................................................................................................. 5 1.6: Significance of The Study ........................................................................................................ 5 1.7. Definition of Terms ................................................................................................................... 6 C. LITERATURE REVIEW ............................................................................................................ 6 Introduction to Literature Review ................................................................................................... 6 1.0: Issues And Trends Of Remote Working to an Industry ............................................................ 7 2.0: Arguments on Perceived Advantages And Disadvantages Of Remote Working to employees and To An Industry ........................................................................................................................ 10 3.0: Strategies And Schemes To Solve The Problems Of Remote Working to An Industry And Their Assumptions ......................................................................................................................... 11 D. THEORETICAL FRAMEWORK ............................................................................................ 12 3 | P a g e
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4 1.0: A self-efficacy Theory of Motivation ..................................................................................... 12 2.0: Strategic Business Model Theory ........................................................................................... 15 3.0: Conceptual Framework ........................................................................................................... 17 E. RESEARCH DESIGN AND METHODOLOGY ..................................................................... 18 1.0: Introduction ............................................................................................................................ 18 2.0: Design And Methodology ....................................................................................................... 19 3.0: Research Validity and Reliability ........................................................................................... 20 4.0: Ethical Aspects of The Research ............................................................................................ 21 F. FINDINGS AND ANALYSIS ................................................................................................... 22 1.0: Introduction ............................................................................................................................ 22 2.0: Presentation of Findings ......................................................................................................... 23 2.1: Motivation And Social Remote Environment ........................................................................ 23 i). Population of Working Remotely in the UK Over Recent Years .............................................. 23 ii). Professions that Involve Remote Working ............................................................................... 26 2.2: Technology Advancement and Innovation ............................................................................. 29 i). Companies and Their Chances Of Remote Working ................................................................ 29 ii). Strategic Productivity And Motivation .................................................................................... 31 ....................................................................................................................................................... 34 3.0: Summary of Presentation of the Findings .............................................................................. 36 4.0: Analysis/Discussions .............................................................................................................. 36 4 | P a g e
5 4.1: Motivation and Social environment ....................................................................................... 36 I). The Trend Of The Population Working Remotely .................................................................... 36 ii). Remotely Working Professions ................................................................................................ 37 4.2: Technology and Innovation .................................................................................................... 38 i). Remote Working Companies ..................................................................................................... 38 ii). Strategic Business Operation ................................................................................................... 38 G. CONCLUSIONS AND RECOMMENDATIONS .................................................................... 39 1.0: Conclusions ............................................................................................................................ 39 2.0: Recommendations .................................................................................................................. 40 H. Reference List ........................................................................................................................... 42 APPENDICES ............................................................................................................................... 53 5 | P a g e
6 B. INTRODUCTION TO THIS STUDY 1.0: Introduction This section discusses the background of the study by introducing the concept, explaining the context in which the research is relevant, and defining the audience. The study also examines the statement of problem, research objectives, questions and objectives explicitly. This section finalizes with limitation and delimitations of the study. 1.1: Background of The Study Remote workers are not new to most international businesses and organizations. However, few studies deal with this extensive topic. Recently, remote working is at an increasing rate, hence bringing tremendous implications to many businesses and organizations ( George et al., 2016, pp.377-393). Ultimately, remote working has become and acute issues as well as a business strategy. Remote work may be defined as the practice in which employees do their jobs from a different location from that of a central office operated by the employer or the business (de Lucas Ancillo et al., 2021, pp.2297-2316). For instance, during the COVID-19 pandemic, most companies and organizations embraced remote employees to keep the business running. The remote working location may involve working from home, a co-working, a separate private office, or any other outside the traditional office of the business (Houghton et al., 2018, pp.757- 778). Additionally, a qualitative investigation carried out by Busse and Weidner (2020, pp.535- 550) shows that remote working may involve virtual or cloud working. Remote work is also called work from home (WFH) or telecommuting. WFH may refer to a flexible working arrangement that allows a worker to conduct business duties from a remote location (Picu and 6 | P a g e
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7 Dinu,2016, pp.194-202). The concept of remote working has brought various implications to the businesses, employers and employees. According to Orr and Savage (2021), the remote working enables the employees to have reduced commutation costs and ensures work-life balance of employees. Employers and organizations allow remote working to increase employee satisfaction and retention, productivity and cost savings on most physical resources in the company ( Haddud and McAllen, 2018, pp. 1-6). Therefore, the rising concept of remote working has become an urgent issue to address due its various implications in the businesses. 1.3: Statement of The Problem The literature shows that most businesses have faced the issue of rising concept of remote working among the employees. There are numerous assumptions that remote workers working more hours and perform better than those visibly in office due to greater autonomy and flexibility of the working environment (Wohlers and Hertel, 2017, pp.467-486). On the other hand, most employers view remote working as more stressing and logging more time to them hence not convenient in business ( Bellmann and Hübler, 2020). Consequently, they get tired and waste time connecting to employees in different of the industry. Therefore, there is a need to address the issue of rising remote working and provide solutions for the businesses. 1.4: Research Questions i). What are the issues and trends leading to remote working in an industry? ii). What are remote workers' negative and positive implications to and industry? iii). What are relevant instances supporting the arguments and arguments of rising concept of remote working in an industry? 7 | P a g e
8 iv). What are the strategies and schemes to solve issues arising in an industry? 1.5: Research Objectives i). To identify the issues and trends of remote working in an industry. ii). To assess the perceived advantages and disadvantages of remote working to workers and an industry. iii). To discuss relevant instances supporting the arguments and assumptions of the rising concept of remote working in an industry. iv). To formulate relevant strategies and schemes to solve issues arising from remote working in an industry. 1.6: Significance of The Study The study is important and helpful to many international and SMEs business in various ways. The findings from the study involving the advantages and disadvantages may provide helpful information to employers and managers on how to run their industries by controlling rising issue of remote working with the present technology. The study may also provide useful information to researchers when doing relevant business projects. Additionally, the study may be useful in learning institutions by providing learners and educationist with relevant information on the concept of remote working in various business industries. 1.7. Definition of Terms SMEs- refers to small and medium sized businesses Hybrid working- means working in office and working in home WFT-working from home 8 | P a g e
9 C. LITERATURE REVIEW Introduction to Literature Review This chapter reviews the literature on the concept of remote workers and its implications for businesses and organizations. It highlights various studies on the report's concept and tries to conceptualize remote working trends, issues, and implications for an industry. There are existing literature gaps between remote working and businesses. The concept of remote rising in businesses has not been explored entirely in most journals, business reports and articles (Donthu and Gustafsson, 2020) Precisely, there is narrow focus on the concept of remote working in business. Most individuals perceive remote working to be just working from home and is negatively affecting the businesses. Most of this researches on the topic have raised mixed results on the implications of remote working on businesses (Donthu and Gustafsson, 2020) . Notably, due increase globalization and technology, most workers have opted to work remotely hence switching the norms of the business. There is lack of sufficient information on the implications of present and future increase in remote workers in business and whether the businesses are going to survive or shut down (Shafi, Liu, Ren, 2020) . Therefore, to fill the gaps, this study gives a qualitative discussion on the main themes of the study, the issues and trends of the concept of remote workers, and its effects on the business workplace and assesses the key issues, advantages, and disadvantages. It also gives appropriate instances that support various arguments and assumptions of the concept. It formulates relevant strategies and schemes necessary to solve the problems arising from the idea in the businesses. 9 | P a g e
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10 The study will draw on a wide range of recent (2015-2022) academic sources, including peer- reviewed sources, books, company reports, and conference papers. Moreover, databases, Google Scholar, and Research Gates will be used as search engines. 1.0: Issues And Trends Of Remote Working to an Industry According to Kaushik and Guleria (2020, pp.1-10), remote employees in the past have had a bad reputation because most employers believed that they are likely to get distractions at home and hence lose focus on the business roles of the company. Ultimately, this led to a rare remote working perspective on most businesses about a decade ago. Therefore, remote working referred to a precisely special arrangement that aimed to accommodate only those families with specific cases and allowed by the employers (Binns et al., 2018, pp. 23-31). However, the rise and advancement of technology through teleconferencing and telework has made some businesses thrive with completely remote working teams. Choudhury, Foroughi, and Larson's (2021, pp.655-683) study suggests that remote workers were happier and more productive than those sitting in the traditional environment of the business company. Therefore, these trends have experienced an upward growth and have become one of the essential alarming issues in the minds of various employees and the regular schedule of business routine (Kegan and Lahey, 2016), especially in international businesses industry. Recently, new technologies and automation devices have brought a tremendous change in business industry, making remote working more practical and productive. Nowadays, an approximate population of 70 percent of workers in the world spends at least some of their time in a month working remotely with no fixed addresses where some go far as becoming digital nomads (Woldoff and Litchfield, 2021). In the United States, most workers feel more interested 10 | P a g e
11 in the application of technology especially using video conferencing tools like Zoom meeting and business instant messengers like Slack (Bleakley et al., 2021, pp.1-29). Notably, the use of technology in remote working frees the employees from the shackles of the office ( Jalagat and Jalagat, 2019, pp.95-100); for instance, the disturbances of arrangement for a spacious place to hold the meeting and space. Additionally, working from home enhances fewer coffee breaks that employees experience in the workplace and reduces practically fewer sick days given to workers. The study of Beňo (2018) found that remote employees work an additional 1.4 more days per month than those workers in the business office facilities. Therefore, remote working is suggested to give workers more time to carry out their tasks without any disturbances. The COVID-19 pandemic was also one issue that forced many companies' employers and employees to prefer remote working. Most employees and employers agreed to work from home to reduce incidences of the spread of the Covid-19 virus. This is because most international industries can have the floor consisting of numerous business workers prone to spreading some most common airborne disease ( Fine and Bartley 2019, pp.252-276). For instance, Amazon company UK recommended working flow home of most of its staff members to reduce and support its employees during and after the COVID-19 pandemic (Ding and Li, 2021, pp.295- 306). Therefore, workers find safe social conditions working remotely leading to its concept in current business industries. Notably, another instance is where the UK government, through the COSHH, advised employers to allow their employees to work from home, hence increasing worker safety and even increasing productivity (Sirrs, 2016). Therefore, more employees now prioritize working from home or 11 | P a g e
12 outside the office. According to Toolahalli's (2021) research, more than 70 percent of employees in the UK prefer a more flexible model and work from home after the Covid-19 pandemic. Additionally, about 70 percent of employees in the United States prefer working from home after the pandemic because they have adapted to the system and feel more exciting and productive than at the workplace ( Bick, Blandin, and Mertens 2020). Therefore, most workers have adapted to working from home since it feels more relaxed and safe in terms of health even after the pandemic. Most businesses have also allowed it because most workers at home record remarkable productivity compared to those at the workplace. Remote working, especially WFH, has become most common because it is idealistically solicited to save time, money, and effort of traveling daily to the business premises (Xiao, 2021, p.143). According to Shobe (2018, pp.1-9), surveys conducted on remote working show that the workers are more satisfied, happy, and more valued even if there are not physically visible in workplaces. Notably, about 71 percent of the remotely based workers stated that they were increasing productivity while doing their jobs outside the office and business premises ( Lister and Harnis, 2019). Thus, they feel more comfortable and easy to work independently as long as they have expertise skills on the duties on the given tasks. According to Ruxton and Burrell (2020), about 78 percent of employees in the UK feel that remote work alleviates stress. Hence, the workers are more receptive to a strategy that grants them enough freedom and development. However, most workers who perform their tasks from the home view that if their bosses force them to work, they start losing a sense of independence, confidence, and flexibility (Abrams et al., 2019, pp.1976-1995). This may negatively affect the performance of the industry. 12 | P a g e
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13 2.0: Arguments on Perceived Advantages And Disadvantages Of Remote Working to employees and To An Industry Remote working in many industries have shown remarkable benefits and advantages. Remote working has been perceived to improve workers' productivity, translating to a general increased performance in an industry. Ultimately, the employees who work from spending ten minutes less being unproductive every day, working one extra week (Vilhelmson, Thulin and Elldér, 2021, pp.1-15); hence 47 percent more productive. Remote working reduces equipment costs and increases business office rental savings (Glasgo, Azevedo, and Hendrickson, 2016, .66-75). Notably, providing equipment for a busy working environment is costly, especially for multi-national industries. Most international business companies in the UK involving the ASDA, Reddit and Twitter have adopted remote working workers. Consequently, this is crucial in reducing costs encountered in purchasing and maintaining business equipment such as computers, work desks and office spaces ( Zheng et al., 2016, pp.177-186). Consequently, this enables the companies to save from the costs used to incur these expenses Wiradendi Wolor (2020) suggests that remote work enhances better work-life balance, increases workers' flexibility, and reduces staff absenteeism. Flexibility is one of the significant benefits of most employees who prefer to work from home. Further, remote workers can switch the computer from the comfort of their homes hence reducing wastage of time in the workplace and risks of passing illness to colleagues at work and thus reducing stress among workers ( Awada et al., pp.1-19). Moreover, remote working can have more advantages, including ensuring a healthier workforce, improving green credentials, and access to talented employees. 13 | P a g e
14 However, remote working has various limitations involving distractions at home rising from the surrounding environment's noise and household schedules at home. Additionally, remote working can lead to the isolation of those living alone at home, leading to the increased need for meetings because employers can no longer work with employees in the same office (Waizenegger et al., 2020, pp.429-442). Further, working from home may lead to cybersecurity concerns about the business by increasing the loopholes, antiviruses and firewalls, and complications of VPN for the internet connections of remotely working employees. 3.0: Strategies And Schemes To Solve The Problems Of Remote Working to An Industry And Their Assumptions High priority should be given to the business job by both the employers and employees to minimize any chances that might make the business incur losses during the operation. To start with, remote workers should be highly monitored and facilitated by the company to ensure they have conducive working equipment (Wood et al., 2019, pp.56-75). The workers should be supplied with excellent 5G internet by the industry owners to ensure the efficiency of tasks and availability of video conferencing when needed. Additionally, the business employer should have constant communication and follow-ups to ensure the remote workers are continuously reminded of their tasks and responsibilities ( Agarwal et al., 2021). In cases where physical presence is necessary, the employers should set time for face-to-face communication, which is crucial, especially when harmonizing and socializing with the workers (Jalagat and Jalagat, 2019, pp.95-100). For instance, Lyons, Christopoulos, and Brock (2020) suggest that employers may create time with employees by holding a business conference, workshop training, and even organizing a trip for the entire staff of the company . 14 | P a g e
15 D. THEORETICAL FRAMEWORK 1.0: A self-efficacy Theory of Motivation The self-efficacy theory by Albert Bandura (1977-1997) believes that individuals' drives and decisions are determined by their confidence in their dynamic abilities. A point to note, self- efficacy refers to people's belief in the capacity to execute behaviors that enhance the achievement of specific performances (Schunk and DiBenedetto, 2016, pp. 34-54). Self-efficacy makes it easy to control one's motivational behavior and social environment. Consequently, individuals with a high level of self-efficacy show a more positive outlook with lower incidences of stress. 15 | P a g e
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16 The theory may become applicable to businesses and organizations that employ workers and have implemented policies that favor most workers to perform their business duties and tasks from the comfort of their homes. Notably, there is an increasing number of people choosing to work from home in most businesses and organizations internationally ( Georgiadou, Mouzakitis, and Askounis, 2022, pp.486-505). This has resulted due to dynamic technological advances through video conferencing and telecommuting that allow the workers to complete their duties remotely without venturing into the office. According to Hopkins and McKay (2019, pp.258-272), remote working is desirable to many employees because it removes the need to contend with rush hour traffic, especially for long- distance workers. It saves a lot of time when the employees work remotely. Remote working allows employees to work from familiar places and helps them create a better work-life balance, reducing stress ( Palumbo, 2020). However, these individuals may lack peer-to-peer motivation and communication. Therefore, employers who ensure that their remote workers are provided with a well-working social environment motivated, and supplied with the right equipment instill a positive attitude in their workers hence high productivity. Employers need to apply the various sources of self-efficacy theory to ensure that employees give maximum performance in their different tasks. The sources involve enactive mastery, vicarious experience, verbal persuasion, and psychological arousal (Cavanagh, Leeds, and Peters, 2019, pp.440-457). Firstly, the employers should provide the remote workers with the tasks they are familiar with and expertise, hence instilling confidence in remote workers in performing their various specialized duties and giving high productivity. Therefore, the business's productivity increases if the skillful employees are assigned to relevant projects. 16 | P a g e
17 Hence, employees find it easier to work from home than struggling to reach work on time and experience pressure and rushes from their managers. Through technology, employees can promote the concept of vicarious experiences among workers (Sullivan, Neu, and Yang, 2018, pp.341-359). Notably, vicarious experience may be developed by watching other individuals performing the same task. Dou et al. (2016) suggest that self-efficacy increases if the watched performs and succeeds in the job while self-efficacy lowers if the person watched performs and fails the task. Therefore, employers who provide space for the professional development of workers increase their expertise in the functions and duties, fostering a positive attitude and high productivity in the business. Employers can also use verbal persuasion to instill motivation and self-efficacy in their workers and encourage and support remote working. Constant communication is the key to maintaining human connection when many businesses operate remotely, and workers are spread out across different locations (Dwivedi et al., 2020). Consequently, the managers may encourage video conferencing, which is effective in allowing collaboration and socialization among the staff members. Ultimately, this improves self-efficacy and motivation and encourages comfortable remote working of employees in an organization, consequently bearing maximum productivity. Further, psychological and emotional reactions can affect employees' ability to complete the assigned business projects and operations (Malik, Sarwar, and Orr, 2021, pp.10-20). Therefore, employers need to provide remote workers with a continuous flow of internet such that the workers may stay connected, interact and make consultations at any time of the day. Business employers should also supply the required tools to remote workers to enhance their efficiency in assigned projects. Consequently, this plays a crucial role in reducing the emotional and 17 | P a g e
18 psychological stress of the employees and encourages a conducive remote working social environment and motivation. The figure below shows the interrelations of various concepts or sources of self-efficacy theory of motivation. Fig 1.0: Self-Efficacy Theory Of Motivation by Williams and Rhodes 2016 2.0: Strategic Business Model Theory A strategic business model may distinguish a business company from its main competitors in the world market. Kotabe and Kothari (2016, pp.729-743) posit that businesses and organizations that encourage remote working stand a high chance of having a competitive strategy. Remote working increases employers' access to flexible talents (Azizi et al., 2021). Notably, companies are more open to part-time contract roles for the specific task in a remote setting. The most 18 | P a g e
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19 common advantage of remote working is that employers can hire workers from anywhere in the world, enabling a more diverse and inclusive workforce. A point to note, periodic reinvention is a requirement, especially if the business needs to succeed ( Velez‐Ocampo and Gonzalez‐Perez 2021). Different personnel in the industry come with other skills, which in unison help to increase the performance of the business. Nowadays, most tech companies have started giving their workers the flexibility to decide where they want to work for the company's betterment. Similarly, most companies’ cross boundaries when hiring employees in different fields internationally. Incorporating flexibility, autonomy, and diversity in the business earn a competitive advantage that is crucial to the growth of the business (Kumkale, 2016, pp.118-124). Consequently, companies can attract the best talents, competing fiercely with others in the market. Remote working also enables greater workflow efficiency and ensures a more comprehensive global coverage in servicing business clients. The use of cloud computing in business enhances the company's progressive approach because it is easier to transfer computing intelligence and software information to a broader location of workers (Attaran, Attaran, and Kirkland, 2019, pp.1-23). Therefore, the increased concept of remote working and technological advancement has forced most businesses and organizations to adopt flexible work actively. This, in turn, saves time and creates efficiency, handles business operations, and expands the market coverage. Ultimately, an organization that has kept up with recent technology in running its operations has a high competitive advantage (Angrave et al., 2016, pp.1-11). Therefore, remote working makes the organization more resilient in the face of crisis and maintains its continuity, especially when the office is closed hence de-risking the business. Significantly, a company's success depends on its ability to build and retain a strong working team. 19 | P a g e
20 Remote working flexibility and autonomy enable employees to become empowered and view their work in an entirely new light. McDonald, Hite, and O'Connor's (2022, pp.182-198) study show that self-driven individuals with a high degree of autonomy and flexibility experience new joy and productivity levels in the remote social environment. Additionally, most employees may get tired while traveling to workplaces and back every day in their lives (Plyushteva, 2019, pp.407-421). Therefore, remote workings save energy and time, leading to higher working hours increased organizations' productivity. Thus, Barry, Olekalns, and Rees (2019, pp.17-34) assert that employees are more committed and caring to their jobs when their freedoms are upheld. The figure below shows the interrelations of components of the competitive advantage model for the business that adopts remote working of its employees. 20 | P a g e Competence Business Strategy Unwavering Quality Standards SPeed to Market Superior Services using technology Degrees Of Differentiation
21 Fig 1.1: Strategic Business Model of an Industry embracing remote working Source: Amankwah-Amoah, J., Khan, Z. and Wood, G., 2021. COVID-19 and business failures: The paradoxes of experience, scale, and scope for theory and practice. European Management Journal , 39 (2), pp.179-184. 3.0: Conceptual Framework From the self-efficacy theory, Enactive mastery, Vicarious experience, verbal persuasion, and psychological arousal forms the most prominent sources of self-efficacy that play a crucial role in ensuring motivation and the social environment of workers in their comfort places. From the strategic business model theory, the speed to the maker, superior service, degrees of differentiation, and unwavering quality standards play a crucial role in ensuring an organization's competitive advantage. Notably, rising concept of remote working highly is therefore accelerated by advancement, involvement, and supply of internet and technology to remote workers. Therefore, motivation, social environment and technology are related and greatly contribute to the rising concept of remote working in businesses. 21 | P a g e
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22 Fig 1.3: Shows the Interrelations of business, technology, motivation and social environment in business by Lüdeke‐Freund (2020). E. RESEARCH DESIGN AND METHODOLOGY 1.0: Introduction This section presents the research questions and examines various techniques used to answer the question integrated into the theoretical framework. It also discusses the measures taken to obtain the validity and reliability of the study. The section finalizes with the discussions of the ethical aspects of the research. 22 | P a g e Business Employees ( At office and in remote) Motivation Social Environment Technology
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23 2.0: Design And Methodology The study involves a systematic qualitative review of literature related to motivation, open and innovative technology, and management of remote workers by businesses and organizations. Notably, the investigation involves an orderly examination dependent on a personal exploration of the recently increased habit of remote working in most businesses and organizations because most studies, researchers, and businesses have indicated the benefits of the rising concept. The systematic review will present the research questions mentioned in part A to make the research effective for the topic. For instance, what are the issues and trends leading to remote working and its effects on the workplace? What are remote workers' negative and positive implications of the concept in businesses? What are relevant instances that support the assumptions and arguments of the concept? What are the strategies and schemes to solve issues arising from remote working? Therefore, the study analyzes the research concerning the research topic. The study then analyzes broad information from the analysis of each question concerning the subject. Later, the research formulates an argument based on the analyzed information concerning the rising concept of remote workers and its implication for businesses and organizations. The systematic qualitative review identified relevant publications from a broad range of secondary information sources, including peer-reviewed sources, books, business articles, case studies and company journals that interpret and analyzes remote working in businesses. The review also identified relevant dissertations from researchers and yearly reports on the significance of motivation and advanced technology in bringing workers satisfaction and even a competitive advantage in the global market. 23 | P a g e
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24 Further, secondary information is collected from a broader range of search engines—for instance, Google Scholar, research gates, and various business databases such as case studies, journals and websites. Likewise, the study examines the scholastic exploratory and contextual analyses of different international and SMBs about remote working and its implications for the business. A point to note is that the data collected ranges from 2015 to 2022. 3.0: Research Validity and Reliability A point to note, reliability and validity are crucial in demonstrating and communicating the rigor of the processes involved in conducting the research and giving trustworthiness of the findings ( Morse, 2015, pp.1212-1222) hence declaring peer-reviewed articles, journals, and books as knowledge validating sources. Validity refers to the degree to which a test measures what it purports to measure or the accuracy and meaningfulness of influences, which are based on the research results (Hawkins, Elsworth, and Osborne, 2018, pp.1695-1710). The research is valid since it categorically uses the results and other study participants to represent the study's findings. A systematic review will involve the comprehensive search of all published secondary sources on the rising concept of remote workers and its implications for businesses, giving a critique and quality evidence concerning the study's aims, research questions, and objectives. Consequently, the high correlation between the topic and the topic criterion research results indicates that the research gathered relevant information and satisfied the study (Bartels, 2015, pp.137-156). On the other hand, reliability refers to the extent to which a particular measuring tool produces similar results after repeated research or trials (Koo and Li, 2016, pp.155-163). The research uses reliable methods of collection of data to produce consistent results. Consequently, it is easier to 24 | P a g e
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25 determine whether the research methods are accurately relevant in gathering data to support the study. The study conducts research from various sources sharing information about the topic of the study. The consistency and similarity of data from multiple secondary sources and search engines is the essential measure and indication that the research is reliable (Gusenbauer, 2019, pp.177-214). 4.0: Ethical Aspects of The Research The ethics of this research gives guidelines for responsible conduction of examination. Additionally, the research ethics monitors and educates on how to achieve high ethical standards; apply the ethical principles of research (Prisacariu and Shah, 2016, pp.152-166). The research will honestly report data, results, techniques, procedures, and publications used in the study. Similarly, the research will not fabricate and give misinterpreted information. The research will strive to avoid any instance of giving biased data analysis and interpretation, peer reviews, and other aspects of the investigation. The research will ensure high standards of integrity by striving to provide consistent thoughts and actions involved in the study. The study will be open and will give open space to criticism and new ideas from other researchers. The research will show respect and honor to different authors and researchers of the publications without discrimination of race, ethnicity, and other factors unrelated to professional competence and integrity. Additionally, the research will take steps to contribute to professional competence and expertise that will help in lifetime education and learning in business studies and analyses. The research will also provide and protect confidential communications for various publications, personnel 25 | P a g e
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26 records, and trade secrets. Further, the research will identify, recognize and obey the rule of law and institutional and government policies governing different studies and analyses. 26 | P a g e
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27 F. FINDINGS AND ANALYSIS 1.0: Introduction This section examines and utilizes a systematic view and similar investigation strategies, figures, and graphs to break down the findings. It also analyses the theoretical or conceptual framework and the literature review in the domains. 2.0: Presentation of Findings 2.1: Motivation And Social Remote Environment Several studies have established that most businesses and organizations have adopted the culture of remote working among the employees. The number of people regularly working from home in the UK since 1998 has increased from 2.73 million to 5.6 million in 2020. Recently, 30 percent of the workforce engaged in remote work at least once to twice a week. Notably, one out of five Brits in the UK prefers to work full-time from home. Consequently, most employees currently prefer to work the entire home, part-time or full-time. Additionally, most workers feel confident and less stressed when they work from a place outside the office setting of the business. The social environment outside the office makes them have a work-life balance. Remote workers are believed to be more productive than office-based workers. Therefore, the employers of various international and SMB companies in the UK and other parts of the world have accepted to adopt the rising demand for remote work by the employees. Precisely, the employers have come to motivate the remote workers to ensure the continued existence of operations and retain workers' power in the business. 27 | P a g e
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28 i). Population of Working Remotely in the UK Over Recent Years Over the last few years, remote working has exploded in the UK due to workplace improvements and motivation given by their managers. A point to note, the concept of remote working has been rising since the 1980s. The diagram below shows the recent increase in people working remotely in the UK. Fig 1.3: The Recent Increase of Remote Workers In the UK Source: Li, H., Li, L., Wu, B. and Xiong, Y., 2012. The end of cheap Chinese labor. Journal of Economic Perspectives , 26 (4), pp.57-74. 28 | P a g e
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29 Themes Findings Sources Discussion Notes The Population Of Remote Workers in the UK over time Factual information shows that: This shows that only 1.5 percent of UK employees worked remotely in 1891 (WISERD report). This shows that 12 percent of workers in the UK claim to have been working remotely before the Covid-19 pandemic, and currently, 1 in 5 office employees are working in a mixture of remote and office work. The report by ONS indicates that 14 percent of employees planned to work remotely before the Covid-19 pandemic. In 2019, 27 percent of employees were working remotely at some point, just under 4.0 million individuals. This shows an increase in the Wang, B., Liu, Y., Qian, J. and Parker, S.K., 2021. Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied psychology , 70 (1), pp.16-59. Rudolph, C.W., Allan, B., Clark, M., Hertel, G., Hirschi, A., Kunze, F., Shockley, K., Shoss, M., Sonnentag, S. and Zacher, H., 2021. Pandemics: Implications for research and practice in industrial and organizational Remote working has shown an upward shift from 1981 to recent 2022. The increased number of workers remotely is due to motivation and social environment experience outside the office (Wang et al., pp.16- 59). Precisely, the workers are free from stress, pressure from employers, and disturbances while working from home. Additionally, remote working enhances their work-life balance and helps them to save time and transport costs. Therefore, most employees have noticed the benefits of working from home and have negotiated with employers to either work from home part- time or full-time. Other employees have transferred to those companies that offer an 29 | P a g e
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30 number of people working remotely to 20 million for most companies in the UK in 2021. Additionally, around 60 percent of employees worked from home. And at some point, 37 percent of the population worked remotely, bringing to a 10 percent increase from 2019. It shows that 31 percent of UK businesses reported that most of their employees worked remotely in 2021. This shows that 30 percent of the employees work remotely—just a slight decrease of 7 percent from 2021. psychology. Industria l and Organizational Psychology , 14 (1-2), pp.1-35. option of working remotely. Further, most industries have shifted to remote working as a way of satisfying the employees' demanding social environment needs, considering the individuals' age and health needs ( Rudolph et al., pp.1-35). ii). Professions that Involve Remote Working Some professions motivate remote work because they are conveniently handled using laptops and internet connections. This encourages and boosts remote working in businesses leading to rising cases of employees shifting and demanding to work in an environment outside of the office. However, there are those professions that are harder for employees to work from home conveniently. 30 | P a g e
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31 Fig 1.4: Shows professions most and least likely to remote working Source: Brussevich, M., Dabla-Norris, M.E. and Khalid, S., 2020. Who will bear the brunt of lockdown policies? Evidence from tele-workability measures across countries . International Monetary Fund. Themes Findings Sources Discussion Notes Professions that require remote working The most likely professions that can work remotely include: Oakman, J., Kinsman, N., Stuckey, R., According to Oakman et al. (2020, pp.1-13), most white-collar professionals have a high demand 31 | P a g e
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32 The professional occupants such as lawyers and accountants are 69 % likely to work remotely, followed closely by managers, directors, and senior officials at a chance of 67 %. The administrative and secretarial posts take 63 % possibility of working remotely. On the other hand, professions that are least likely to work remotely include: The skilled tradesperson, salespersons and customer services, carers and leisure employees at a possibility of 15% to 19% and the lowest being plant and machine operators at a chance of 5%. Notably, about 81 percent of professionals at various Graham, M., and Weale, V., 2020. A rapid review of mental and physical health effects of working at home: how do we optimize health?. BMC Public Health , 20 (1), pp.1-13. Foley, M., Oxenbridge, S., Cooper, R., and Baird, M., 2020. 'I'll never be one of the boys': Gender harassment of women working as pilots and automotive for workers likely to work from home sometimes a week. For instance, accountants and secretarial managers can work from their comfort homes because it needs a tap on the computer. Sometimes professionals like lawyers and directors need to meet with clients face to face outside of their offices, and if the need arises, they can hold virtual meetings online. Therefore, these professions encourage and motivate remote working leading to its rising concept. However, professionals such as tradespersons, carers, and customer care employees must be available in the office daily to satisfy the daily needs of large numbers of clients (Foley et al., 2020). 32 | P a g e
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33 offices in UK businesses work from home at least once a week. tradespeople. Gender, Work & Organization . 2.2: Technology Advancement and Innovation i). Companies and Their Chances Of Remote Working Most businesses that function primarily through technology and virtual presence (telecommuting) encourage remote working of the employees. The figure below shows different types of industries and the chances of working remotely. Industry (Business) Chance of working remotely IT and communications 81% Health and Social Work 18% Transport 16 Accommodation and food services 8% Table: 1.0: Industries versus chances of remote working (also refer to Appendices A) Source: Belzunegui-Eraso, A. and Erro-Garcés, A., 2020. Teleworking in the Context of the Covid-19 Crisis. Sustainability , 12 (9), p.3662. Theme Findings Sources Discussion notes Businesses and their chances of remote working The employees working within information technology and communication recorded the highest chance of over 81% to work remotely in Fairweather, N.B., 2017. Surveillance in employment: The case of teleworking. In Computer Most companies related to IT and communications have the highest chances of employees working remotely compared to those with less need for 33 | P a g e
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34 2021. On the other hand, some companies which need fewer computer applications such as accommodation and food services have a chance of 8%, transport with a case of 16% and health and social work with a chance of 18% of its employees working remotely. Ethics (pp. 381- 391). Routledge. computer technology (Fairweather, 2017, pp. 381-391). Therefore, advanced technology in companies has made it easier for workers to work remotely since they are available and can connect through telecommuting on various sites like Zoom. The workers can also upload their online progress platforms so that they can get easily assessed by the managers. IT and communication demanding industries consider it the quickest and most convenient working procedure. ii). Strategic Productivity And Motivation Remote working is a crucial business strategy in some businesses and occasionally where office visibility is unnecessary. Consequently, remote working is used as a business strategy, especially 34 | P a g e
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35 before, during, and after the corona pandemic. The study by Great Place to Work on Fortune 500 employees found stable and increased productivity levels when remote employees are remotely based (Manuel and Herron, 2020). The figure below shows a two-year study by Great Place to Work that compares remote workers' productivity from March to August 2020 to the same period in 2019. Figure 1.5: A two-year study by Great place to Work® Source: Manuel, T. and Herron, T.L., 2020. An ethical perspective of business CSR and the COVID-19 pandemic. Society and Business Review . Theme Findings Sources Discussion Notes Business strategy and productivity The productivity in 2019 showed an Manuel, T. and Herron, T.L., 2020. According to Manuel and Herron (2020), 35 | P a g e
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36 increase over time. The productivity of remote workers in 2020 is relatively higher than in 2019 in the months of march to August, respectively. The productivity was at its peak in mid- year 2020 and experienced slight fluctuations. An ethical perspective of business CSR and the COVID-19 pandemic. Society and Business Review . Kaushik, M. and Guleria, N., 2020. The impact of pandemic COVID-19 in the workplace. European Journal of Business and Management , 12 (15), pp.1-10. the productivity of remote workers has been increasing over time. Notably, the Covid-19 pandemic was highly experienced in 2019 and 2020. Remote working was used as a business strategy to keep industries and companies running and avoid losses (Kaushik and Guleria, 2020, pp.1- 10). Interestingly, remote working recorded a high productivity rate in businesses. Most companies held virtual meetings online using 36 | P a g e
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37 technology and connected to their clients online; the production results were remarkably high. Hence, encouraging the rising concept of remote working. Additionally, the results of a graphics design survey from staff in DAI's offices in Lagos show that remote working has played a significant role in enhancing the productivity of many businesses. Therefore, used as one of the most upcoming business strategies. 37 | P a g e
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38 Figure 1.6: Results from a survey of staff in DAI's offices in Lagos and Abuja by Damilola Praiseworthy. Source: Mbada, C.E., 2018. Effect Of Back Extensors Endurance Exercises On Physiological And Psychosocial Variables In Patients With Long-Term Mechanical Low-Back Pain (Doctoral Dissertation). Theme Findings Sources Discussion Notes Business strategy and productivity There is a 53% chance of remote working improving a company's Ernst, E., Merola, R. and Samaan, D., 2019. Economics of artificial intelligence: Mainly, remote working has contributed to an increase in 38 | P a g e
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39 productivity. There is a 35.9% agreement that remote working will maintain the status of the business production rate. There is a slight possibility of 12.8% that remote working might lower productivity. Implications for the future of work. IZA Journal of Labor Policy , 9 (1). productivity to a certain extent. Consequently, the innovation of new technology in transacting and carrying out business office operations has made work light and increased working hours, leading to increased production (Ernst, Merola, and Samaan, 2019). 3.0: Summary of Presentation of the Findings A systematic review was most effective in answering the research objectives as it examines, explores, and dissects information on the rising concept of remote working and its implications in business and organizations. The key findings were motivation by some professions that highly require remote working and social environment at home or outside the office, leading to the increased number of remote workers. 39 | P a g e
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40 Additionally, technology and innovation significantly contribute to remote working as most companies currently employ only remote workers or hybrid working (Galanti et al., 2021). Finally, remote working is viewed as a business strategy, especially where there is a high demand to consider employees' needs by the health or government regulation. This ensures that the business is running smoothly, can reach more clients, and expand its market coverage. 4.0: Analysis/Discussions 4.1: Motivation and Social environment I). The Trend Of The Population Working Remotely There is an increase in the population of remote workers yearly due to today's growing demand for flexibility and autonomy by workers. The millennials require a social and flexible environment in workplaces. In the UK, the proportion of people hybrid working has increased in 2022, with 30 percent of the workforce working remotely at least once a week ( Östberg, Hanssonand Sualehe, 2022). Additionally, it is noted that about 8% of UK workers did not enter the office in 2021; they were utterly working from home (Galanti et al., 2021). Most of these employees prefer working remotely to avoid pressure and harassment in the office by employers. Employees save time and transport costs while working remotely. Remoting working provides the safest social environment for workers with health, disabilities, and age issues. Consequently, stress-free employees and their needs and freedom respected are more productive than those in the office (Aczel et al., 2021). The employees save time while working remotely and work for more hours. Further, most businesses also influence remote working by adopting the rising concept. Moreover, there are predictions that by 2025 there will be more remote workers, about 36.2 million in the USA (Rajan et al., 2021, pp.1966-1975). 40 | P a g e
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41 Ultimately, there is a continued rise of remote workers, and employers should implement proper strategies to minimize business disadvantages. ii). Remotely Working Professions Most international business professions may require remote work, for instance, a lawyer, manager, accountant, or director. Remote working contributes to the most conducive environment, especially when distractions from the noise of passing vehicles and movements at work are not required (Matarazzo et al., 2018, pp.577-593). Additionally, clients may need to meet the professionals out of the business offices, rendering them remote workers (Nash et al., 2018, pp. 207-217). Most of these professions also prefer to work remotely due to security issues. Therefore, remote working provides a conducive environment where they can save time and deliver in their jobs. According to Brown, J.S., and Duguid (2017), the professionals can work on both paperwork and a computer, provided junior office workers give regular updates. The nature of flexible work at home and social environment has brought the high of remote-based work for job seekers. Consequently, this motivated the concept of remote working, leading to its rise in present and future situations. 4.2: Technology and Innovation i). Remote Working Companies Most industries have implemented to use of high tech in their operations and coordination of staff members. The high technology has eased the employee's jobs, and they can now carry out their duties conveniently out of the office. Employers and managers can also cut the cost of expenses on rental offices and purchasing office equipment tools (Hartley, 2017). Employers can 41 | P a g e
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42 increase their savings from various business expenditures compared to when all employees are in the office. Most employers and companies can save up to $ 11,000 per employee in overhead costs per year when their employees are working remotely (Peck, 2017, pp.316-47). On the other hand, the regular person can save up to $6,000 working half the time in a hybrid role and save up to $12,000 per year by working remotely full-time (Ferreira et al., 2020). Therefore, remote- performing companies have given both the company and the employees a golden chance, increasing the demand for remote work. ii). Strategic Business Operation Most companies have incorporated technology in remote working as a strategy for increasing production. The managers can hold virtual meetings online and easily share business software and databases with many employees (Orenga-Roglá and Chalmeta, 2016, pp.1-17). Most businesses have also found it easier to pool the diversity of talents of employees through various employees. Consequently, business owners have a wider choice of staff in remote work. This provides a greater scope of finding a specialized and skilled team and therefore saving because no company-sponsored training is required. Remote working also benefits business owners as it minimizes relocation costs (Ahmed and Rehmani, 2017, pp.59-63). Therefore, business owners use the remote working concept as the most economical way of getting extra savings. Ultimately, this has contributed to the rising concept of remote working. 42 | P a g e
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43 G. CONCLUSIONS AND RECOMMENDATIONS 1.0: Conclusions The current rate of remote workers in the industries is alarming. Most employees need to work remotely, and most adopted sectors and implemented a remote working schedule for their employees, yet the concept of remote working is still rising. Advanced technology has contributed significantly to remote working in industries today. Remote working motivates employees as most of them need a social environment where they can access and interact with their families more than working at offices every day. Remote working enables work-life balance for employees because it is more flexible. The employees feel motivated working from home or 43 | P a g e
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44 any other place outside of the office. Consequently, the employees become more productive, especially when working in the most stable and social environment. Industry owners have also embraced the concept of remote working of their employees due to its increasing demand in the workforce market. Interestingly, remote working has become beneficial to employers because they are open to diverse talents from various workers across the country. Through remote working, employers and managers can save instead of renting offices and accommodating labor in an office environment. Therefore, employers have played a significant role in motivating the concept of remote working. Employees also have developed a greater interest in industries that offer remote working options to at least satisfy their needs. The limitations of this study involves using a vast secondary research source of information involving websites, books, journals and analysis reports on the concept of remote working in businesses to provide extensive and detailed information. For instance, international businesses reports explained the impacts of their remote workers to businesses hence increasing the working hours and productivity of companies. Further, there are numerous thoughts from various philosophers and researchers whose contributions contributed to extracting and availing of relevant information for the study. However, this investigation has a significant data limit on remote working progress data and business performance. As a result, the inaccessibility of some company information reduces the depth of the investigation. As a result, the study relied heavily on online factual explanations, posts, and ideas. 44 | P a g e
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45 2.0: Recommendations Remote working requires a well-coordinated IT and communication integration with strong 5G internet connections. Consequently, this enables employees to have enough time consistent flow in their duties and conveniently avail themselves in need of virtual meetings. Remote working also requires the full support of workers by the employees in terms of the provision of necessary office equipment for different duties and tasks handled by employees. Additionally, remote working needs a mutual understanding between the employers and employees for the best benefit of the business industry. Ultimately, industry owners should categorically continue with strategic plans to thrive with the increasing concept of remote workers because there are projections that it will continue rising yearly. H. Reference List Abrams, R., Vandrevala, T., Samsi, K. and Manthorpe, J., 2019. The need for flexibility when negotiating professional boundaries in the context of home care, dementia and end of life. Ageing & Society , 39 (9), pp.1976-1995. Aczel, B., Kovacs, M., Van Der Lippe, T. and Szaszi, B., 2021. Researchers working from home: Benefits and challenges. PloS one , 16 (3), p.e0249127. 45 | P a g e
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46 Agarwal, V., Mathiyazhagan, K., Malhotra, S. and Saikouk, T., 2021. Analysis of challenges in sustainable human resource management due to disruptions by Industry 4.0: an emerging economy perspective. International Journal of Manpower . Ahmed, E. and Rehmani, M.H., 2017. Mobile edge computing: opportunities, solutions, and challenges. Future Generation Computer Systems , 70 , pp.59-63. Amankwah-Amoah, J., Khan, Z. and Wood, G., 2021. COVID-19 and business failures: The paradoxes of experience, scale, and scope for theory and practice. European Management Journal , 39 (2), pp.179-184. Angrave, D., Charlwood, A., Kirkpatrick, I., Lawrence, M. and Stuart, M., 2016. HR and analytics: why HR is set to fail the big data challenge. Human resource management journal , 26 (1), pp.1-11. Attaran, M., Attaran, S. and Kirkland, D., 2019. The need for digital workplace: increasing workforce productivity in the information age. International Journal of Enterprise Information Systems (IJEIS) , 15 (1), pp.1-23. Awada, M., Lucas, G., Becerik-Gerber, B. and Roll, S., 2021. Working from home during the COVID-19 pandemic: Impact on office worker productivity and work experience. Work , (Preprint), pp.1-19. Azizi, M.R., Atlasi, R., Ziapour, A., Abbas, J. and Naemi, R., 2021. Innovative human resource management strategies during the COVID-19 pandemic: A systematic narrative review approach. Heliyon , 7 (6), p.e07233. 46 | P a g e
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47 Barry, B., Olekalns, M. and Rees, L., 2019. An ethical analysis of emotional labor. Journal of Business Ethics , 160 (1), pp.17-34. Bartels, M., 2015. Genetics of wellbeing and its components satisfaction with life, happiness, and quality of life: A review and meta-analysis of heritability studies. Behavior genetics , 45 (2), pp.137-156. Bellmann, L. and Hübler, O., 2020. Working from home, job satisfaction and work–life balance– robust or heterogeneous links?. International Journal of Manpower . Belzunegui-Eraso, A. and Erro-Garcés, A., 2020. Teleworking in the Context of the Covid-19 Crisis. Sustainability , 12 (9), p.3662. Bick, A., Blandin, A. and Mertens, K., 2020. Work from home after the COVID-19 Outbreak. Binns, R., Lyngs, U., Van Kleek, M., Zhao, J., Libert, T. and Shadbolt, N., 2018, May. Third party tracking in the mobile ecosystem. In Proceedings of the 10th ACM Conference on Web Science (pp. 23-31). Bleakley, A., Rough, D., Edwards, J., Doyle, P., Dumbleton, O., Clark, L., Rintel, S., Wade, V. and Cowan, B.R., 2021. Bridging social distance during social distancing: exploring social talk and remote collegiality in video conferencing. Human–Computer Interaction , pp.1-29. Brown, J.S. and Duguid, P., 2017. The social life of information: Updated, with a new preface . Harvard Business Review Press. Brussevich, M., Dabla-Norris, M.E. and Khalid, S., 2020. Who will bear the brunt of lockdown policies? Evidence from tele-workability measures across countries . International Monetary Fund. 47 | P a g e
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48 Busse, R. and Weidner, G., 2020. A qualitative investigation on combined effects of distant leadership, organisational agility and digital collaboration on perceived employee engagement. Leadership & Organization Development Journal , 41 (4), pp.535-550. Cavanagh, T.M., Leeds, C. and Peters, J.M., 2019. Increasing oral communication self-efficacy improves oral communication and general academic performance. Business and Professional Communication Quarterly , 82 (4), pp.440-457. Choudhury, P., Foroughi, C. and Larson, B., 2021. Work‐from‐anywhere: The productivity effects of geographic flexibility. Strategic Management Journal , 42 (4), pp.655-683. de Lucas Ancillo, A., del Val Núñez, M.T. and Gavrila, S.G., 2021. Workplace change within the COVID-19 context: a grounded theory approach. Economic Research-Ekonomska Istraživanja , 34 (1), pp.2297-2316. Ding, A.W. and Li, S., 2021. National response strategies and marketing innovations during the COVID-19 pandemic. Business Horizons , 64 (2), pp.295-306. Dou, R., Brewe, E., Zwolak, J.P., Potvin, G., Williams, E.A. and Kramer, L.H., 2016. Beyond performance metrics: Examining a decrease in students’ physics self-efficacy through a social networks lens. Physical Review Physics Education Research , 12 (2), p.020124. Dwivedi, Y.K., Hughes, D.L., Coombs, C., Constantiou, I., Duan, Y., Edwards, J.S., Gupta, B., Lal, B., Misra, S., Prashant, P. and Raman, R., 2020. Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life. International journal of information management , 55 , p.102211. 48 | P a g e
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49 Ernst, E., Merola, R. and Samaan, D., 2019. Economics of artificial intelligence: Implications for the future of work. IZA Journal of Labor Policy , 9 (1). Fairweather, N.B., 2017. Surveillance in employment: The case of teleworking. In Computer Ethics (pp. 381-391). Routledge. Ferreira, J., Claver, P., Pereira, P. and Thomaz, S., 2020. Remote Working and the Platform of the Future. Boston Consulting Group. October . Fine, J. and Bartley, T., 2019. Raising the floor: New directions in public and private enforcement of labor standards in the United States. Journal of Industrial Relations , 61 (2), pp.252-276. Foley, M., Oxenbridge, S., Cooper, R. and Baird, M., 2020. ‘I’ll never be one of the boys’: Gender harassment of women working as pilots and automotive tradespeople. Gender, Work & Organization Galanti, T., Guidetti, G., Mazzei, E., Zappalà, S. and Toscano, F., 2021. Work from home during the COVID-19 outbreak: The impact on employees’ remote work productivity, engagement, and stress. Journal of occupational and environmental medicine , 63 (7), p.e426. Galanti, T., Guidetti, G., Mazzei, E., Zappalà, S. and Toscano, F., 2021. Work from home during the COVID-19 outbreak: The impact on employees’ remote work productivity, engagement, and stress. Journal of occupational and environmental medicine , 63 (7), p.e426. George, G., Corbishley, C., Khayesi, J.N., Haas, M.R. and Tihanyi, L., 2016. Bringing Africa in: Promising directions for management research. Academy of management journal , 59 (2), pp.377- 393. 49 | P a g e
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50 Georgiadou, A., Mouzakitis, S. and Askounis, D., 2022. Working from home during COVID-19 crisis: a cyber security culture assessment survey. Security Journal , 35 (2), pp.486-505. Glasgo, B., Azevedo, I.L. and Hendrickson, C., 2016. How much electricity can we save by using direct current circuits in homes? Understanding the potential for electricity savings and assessing feasibility of a transition towards DC powered buildings. Applied Energy , 180 , pp.66- 75. Gusenbauer, M., 2019. Google Scholar to overshadow them all? Comparing the sizes of 12 academic search engines and bibliographic databases. Scientometrics , 118 (1), pp.177-214. Haddud, A. and McAllen, D., 2018, August. Digital workplace management: exploring aspects related to culture, innovation, and leadership. In 2018 Portland International Conference on Management of Engineering and Technology (PICMET) (pp. 1-6). IEEE. Hartley, J.R., 2017. Concurrent engineering: shortening lead times, raising quality, and lowering costs . Routledge. Hawkins, M., Elsworth, G.R. and Osborne, R.H., 2018. Application of validity theory and methodology to patient-reported outcome measures (PROMs): building an argument for validity. Quality of life research , 27 (7), pp.1695-1710. Hopkins, J.L. and McKay, J., 2019. Investigating ‘anywhere working’as a mechanism for alleviating traffic congestion in smart cities. Technological Forecasting and Social Change , 142 , pp.258-272. 50 | P a g e
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51 Houghton, K.R., Foth, M. and Hearn, G., 2018. Working from the other office: Trialling Co‐ Working spaces for public servants. Australian Journal of Public Administration , 77 (4), pp.757- 778. Shafi, M., Liu, J. and Ren, W., 2020. Impact of COVID-19 pandemic on micro, small, and medium-sized Enterprises operating in Pakistan. Research in Globalization , 2 , p.100018. Jalagat, R. and Jalagat, A., 2019. Rationalizing remote working concept and its implications on employee productivity. Global journal of advanced research , 6 (3), pp.95-100. Jalagat, R. and Jalagat, A., 2019. Rationalizing remote working concept and its implications on employee Beňo, M., 2018. WORKING IN THE VIRTUAL WORLD-AN APPROACH TO THE" HOME OFFICE" BUSINESS MODEL ANALYSIS. Ad Alta: Journal of Interdisciplinary Research , 8 (1). productivity. Global journal of advanced research , 6 (3), pp.95-100. Kaushik, M. and Guleria, N., 2020. The impact of pandemic COVID-19 in workplace. European Journal of Business and Management , 12 (15), pp.1-10. Kaushik, M. and Guleria, N., 2020. The impact of pandemic COVID-19 in workplace. European Journal of Business and Management , 12 (15), pp.1-10. Kegan, R. and Lahey, L.L., 2016. An everyone culture: Becoming a deliberately developmental organization . Harvard Business Review Press. Koo, T.K. and Li, M.Y., 2016. A guideline of selecting and reporting intraclass correlation coefficients for reliability research. Journal of chiropractic medicine , 15 (2), pp.155-163. 51 | P a g e
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52 Kotabe, M. and Kothari, T., 2016. Emerging market multinational companies’ evolutionary paths to building a competitive advantage from emerging markets to developed countries. Journal of World Business , 51 (5), pp.729-743. Kumkale, İ., 2016. Organization’s tool for creating competitive advantage: strategic agility. Balkan and Near Eastern Journal of Social Sciences , 2 (3), pp.118-124. Li, H., Li, L., Wu, B. and Xiong, Y., 2012. The end of cheap Chinese labor. Journal of Economic Perspectives , 26 (4), pp.57-74. Lister, K. and Harnish, T., 2019. Telework and its effects in the United States. In Telework in the 21st Century . Edward Elgar Publishing. Lüdeke‐Freund, F., 2020. Sustainable entrepreneurship, innovation, and business models: Integrative framework and propositions for future research. Business Strategy and the Environment , 29 (2), pp.665-681. Lyons, K.M., Christopoulos, A. and Brock, T.P., 2020. Sustainable pharmacy education in the time of COVID-19. American journal of pharmaceutical education , 84 (6). Malik, M., Sarwar, S. and Orr, S., 2021. Agile practices and performance: Examining the role of psychological empowerment. International Journal of Project Management , 39 (1), pp.10-20. Manuel, T. and Herron, T.L., 2020. An ethical perspective of business CSR and the COVID-19 pandemic. Society and Business Review . Matarazzo, T.J., Santi, P., Pakzad, S.N., Carter, K., Ratti, C., Moaveni, B., Osgood, C. and Jacob, N., 2018. Crowdsensing framework for monitoring bridge vibrations using moving smartphones. Proceedings of the IEEE , 106 (4), pp.577-593. 52 | P a g e
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53 MBADA, C.E., 2018. EFFECT OF BACK EXTENSORS ENDURANCE EXERCISES ON PHYSIOLOGICAL AND PSYCHOSOCIAL VARIABLES IN PATIENTS WITH LONG-TERM MECHANICAL LOW-BACK PAIN (Doctoral dissertation). McDonald, K.S., Hite, L.M. and O’Connor, K.W., 2022. Developing sustainable careers for remote workers. Human Resource Development International , 25 (2), pp.182-198. Morse, J.M., 2015. Critical analysis of strategies for determining rigor in qualitative inquiry. Qualitative health research , 25 (9), pp.1212-1222. Nash, C., Jarrahi, M.H., Sutherland, W. and Phillips, G., 2018, March. Digital nomads beyond the buzzword: Defining digital nomadic work and use of digital technologies. In International Conference on Information (pp. 207-217). Springer, Cham. Oakman, J., Kinsman, N., Stuckey, R., Graham, M. and Weale, V., 2020. A rapid review of mental and physical health effects of working at home: how do we optimise health?. BMC Public Health , 20 (1), pp.1-13. Orenga-Roglá, S. and Chalmeta, R., 2016. Social customer relationship management: taking advantage of Web 2.0 and Big Data technologies. SpringerPlus , 5 (1), pp.1-17. Orr, A.E. and Savage, T., 2021. Expanding Access to and Ensuring Equity in the Benefits of Remote Work Following the COVID-19 Pandemic. J. Sci. Policy Gov , 18 (4). Östberg, E., Hansson, E. and Sualehe, S., 2022. Why do I prefer working from home and my colleague at the office?: A study on the preference factors of office workers relating to working from home or at the office. 53 | P a g e
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54 Palumbo, R., 2020. Let me go to the office! An investigation into the side effects of working from home on work-life balance. International Journal of Public Sector Management . Peck, J.R., 2017. Can hiring quotas work? The effect of the Nitaqat program on the Saudi private sector. American Economic Journal: Economic Policy , 9 (2), pp.316-47. Picu, C.G. and Dinu, A., 2016. Research on the current telecommuting trends in United States and european union markets. Management and Economics Review , 1 (2), pp.194-202. Plyushteva, A., 2019. Commuting and the urban night: Nocturnal mobilities in tourism and hospitality work. Journal of Policy Research in Tourism, Leisure and Events , 11 (3), pp.407-421. Prisacariu, A. and Shah, M., 2016. Defining the quality of higher education around ethics and moral values. Quality in Higher education , 22 (2), pp.152-166. Rajan, K.B., Weuve, J., Barnes, L.L., McAninch, E.A., Wilson, R.S. and Evans, D.A., 2021. Population estimate of people with clinical Alzheimer's disease and mild cognitive impairment in the United States (2020–2060). Alzheimer's & dementia , 17 (12), pp.1966-1975. Rudolph, C.W., Allan, B., Clark, M., Hertel, G., Hirschi, A., Kunze, F., Shockley, K., Shoss, M., Sonnentag, S. and Zacher, H., 2021. Pandemics: Implications for research and practice in industrial and organizational psychology. Industrial and Organizational Psychology , 14 (1-2), pp.1-35. Ruxton, S. and Burrell, S.R., 2020. Masculinities and COVID-19: Making the connections. Washington, DC: Promundo-US . Schunk, D.H. and DiBenedetto, M.K., 2016. Self-efficacy theory in education. In Handbook of motivation at school (pp. 34-54). Routledge. 54 | P a g e
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55 Shobe, K., 2018. Productivity driven by job satisfaction, physical work environment, management support and job autonomy. Business and Economics Journal , 9 (2), pp.1-9. Sirrs, C., 2016. Health and Safety in the British Regulatory State, 1961-2001: the HSC, HSE and the Management of Occupational Risk (Doctoral dissertation, London School of Hygiene & Tropical Medicine). Sullivan, R., Neu, V. and Yang, F., 2018. Faculty development to promote effective instructional technology integration: A qualitative examination of reflections in an online community. Online Learning , 22 (4), pp.341-359. Toolahalli, D., 2021. A STUDY ON CHANGING CUSTOMER BUYING BEHAVIOUR TOWARDS BUYING PHARMACEUTICAL PRODUCTS FROM THE E-COMMERCE COMPANIES, DURING PANDEMIC (Doctoral dissertation, CITY UNIVERSITY). Velez‐Ocampo, J. and Gonzalez‐Perez, M.A., 2021. Internationalization and capability building in emerging markets: What comes after success?. European Management Review . Vilhelmson, B., Thulin, E. and Elldér, E., 2021. Is ageing becoming more active? Exploring cohort-wise changes in everyday time use among the older population in Sweden. European Journal of Ageing , pp.1-15. Wang, B., Liu, Y., Qian, J. and Parker, S.K., 2021. Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied psychology , 70 (1), pp.16-59. Williams, D.M. and Rhodes, R.E., 2016. The confounded self-efficacy construct: conceptual analysis and recommendations for future research. Health psychology review , 10 (2), pp.113-128. 55 | P a g e
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56 Wiradendi Wolor, C., 2020. The importance of work-life balance on employee performance millennial generation in Indonesia. Journal of critical reviews . Wohlers, C. and Hertel, G., 2017. Choosing where to work at work–towards a theoretical model of benefits and risks of activity-based flexible offices. Ergonomics , 60 (4), pp.467-486. Woldoff, R.A. and Litchfield, R.C., 2021. Digital nomads: In search of freedom, community, and meaningful work in the new economy . Oxford University Press, USA. Wood, A.J., Graham, M., Lehdonvirta, V. and Hjorth, I., 2019. Good gig, bad gig: autonomy and algorithmic control in the global gig economy. Work, Employment and Society , 33 (1), pp.56-75. Xiao, S., 2021. Intimate Power. Chinese Families Upside Down: Intergenerational Dynamics and Neo-Familism in the Early 21st Century , p.143. Donthu, N. and Gustafsson, A., 2020. Effects of COVID-19 on business and research. Journal of business research , 117 , pp.284-289. Zheng, N., Wei, Y., Zhang, Y. and Yang, J., 2016. In search of strategic assets through cross- border merger and acquisitions: Evidence from Chinese multinational enterprises in developed economies. International Business Review , 25 (1), pp.177-186. APPENDICES APPENDIXES A (Various industries with chances of remote working) 56 | P a g e
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57 4.75% 1.05% 93.73% 0.47% Chart Title Industry (Business) IT and communications Health and Social Work Transport Accommodation and food services 57 | P a g e
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58 APPENDIX B (potential risks for remote working and hybrid working) 58 | P a g e
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59 59 | P a g e
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