BSBSUS411 Student Pack

Assessment Activity 1 BSBSUS411 Implement and monitor environmentally sustainable work practices © Nova Institute of Technology 1 | P a g e Assessment Task 1 BSBSUS411 Implement and monitor environmentally sustainable work practices Written Test Assessment Submission details : 1. Please include following details on the top of your assessment:  Your Name  Your Student Id  Your Trainer’s name  Title of your Assessment  Assessment Due Date  Actual Submission Date Please Note: Any changes in the assessment due date must be approved by your trainer. 2. This assessment must be in Microsoft word format. Following settings should be made for this assignment to keep consistency among all the assessments: Body text Page setup  Font: Times New Roman  Font size: 12 point  Line spacing: Double  Text style: Normal  Top: 2.54 cm  Bottom: 2.54 cm  Left: 3.17 cm  Right: 3.17 cm  Header: 1.25 cm  Footer: 1.25 cm 3. Do not forget to attach the Cover Sheet at the front of the assessment. 4. Make sure you have signed the Cover sheet to declare this is your own work. 5. You can e-mail this assessment to your trainer’s e-mail address with following details: In ‘subject’ mention your ‘student Id – Your name’. Achieving Competence: To be deemed competent in this assessment you must:  Correctly address all of the assessment requirements as described in this task  Correctly address all of the submission instructions  Successfully complete the Assessment Questions  Submit assessment on or before the due date with an assessment cover sheet

Question 8: Which type of accreditation system is available for the accommodation industry? By whom is this provided and what does this entail? Question 9: Restaurant and Caterers Association of Australia has developed their own program, called Green Table Australia. What does this program require from its participants? Question 10: What type of information could you obtain from the Sustainable Tourism Cooperative Research Centre (STCRC)? Question 11: One of the major considerations for event staging is environmental impact and sustainability. List 4 measures and references that should be considered?

Packaging – Paper – Transport – Waste – Water – Question 17: What is the purpose of analysing and documenting current purchasing strategies? Question 18: What are the efficiency ratings for appliances using water and/or energy? How do these work?

Question 27: List 6 hazardous substances that are found commonly in TH&E businesses? Question 28: List 6 examples for improving land use and building design to reduce energy consumption and enhance sustainability? Question 29: Give a description of each of the following stakeholders that should be involved in environmental consideration? Customers – Employees – Government –

Question36: Indicate whether the following sentences relating to setting targets for improvement are true or false? 1. Once it is clear how resource-efficient (or inefficient) your organisation is, changes can be made 2. Adopting more responsible practices relies only on technological changes and does not require changes in work practices and the behaviour of staff and guests 3. Once all of the data has been collected, it is time to consider how possible solutions will work best at your workplace 4. The strategies used will be the same regardless of the size, type and location of the enterprise 5. An ideas forum, suggestion box, brainstorming or online questionnaires can all be useful for collecting new or alternative ideas and approaches Question 37: Efficiency targets should be set following the SMART principle. What does the acronym SMART stand for? Question 38: What is continuous improvement? What is the purpose of applying continuous improvement strategies in a business?

Question 45: Describe how each of the following methods can be used for monitoring environmental practices implemented by an organisation? Direct supervision – Informal discussion – Formal discussion – Reviewing documents or paperwork – Question 46: List 5 actions you might take if you observe a staff member acting in a non-compliant manner? Question 47: List 3 considerations when evaluating outcomes of implemented programs and procedures to improve environmental practices?

Performance objective : The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and a) analyse information from a range of sources to identify current procedures, practices and compliance requirements in relation to environmental and resource sustainability b) consult and communicate with relevant stakeholders to seek input and encourage engagement with developing and implementing sustainability improvements, encourage feedback and suggestions and report on outcomes c) plan and organise work group activities to: o measure current resource usage o solve problems and generate ideas for improvements o evaluate and implement strategies to improve resource usage o plan, implement and integrate improvements into operations o meet environmental requirements d) apply continuous improvement approach to sustainability performance e) apply change management techniques to support sustainability performance Assessment description: This assessment consists of 2 parts: Part A requires you identify and analyse legal requirements and initiatives that relate to your industry and workplace. You are required to measure current resource usage, analyse purchasing strategies and current work practices in order to identify opportunities for improvement of resource usage and set new targets. Part B requires you to implement resource efficiency improvement plans by using techniques and tools to assist in achieving efficiency targets and monitor the performance of these. All written work must be your own. Any sources of information you access and use for this assessment must be clearly referenced. Templates : You may use the templates attached at the end of this assessment or amend these to suit your needs. Assessment Questions : Part A A. Legislation and sources of information for resources and initiatives Question 1: Identify the environmental regulations which apply in your local government area relevant to your workplace activities and provide details what is covered by these regulations and by-laws?

Question 2: Identify any resources and initiatives which are in place or available in your state to help business to reduce their waste and use resources more efficiently? Question 3: List 1 initiative that is relevant to your sector within the Tourism, Hospitality and Events Industry and list all resources which are available through these initiative(s). Outline how these would be used? B. Measuring current consumption and identifying existing procedures of work practices and purchasing: Conduct a practical assessment of your organisation’s resources and practices. You may use the forms attached below to collect your data or any software available to you (for example you may create a spreadsheet using Microsoft Excel) For this purpose you need to complete the following activities: Question 1: Take the current meter reading for gas, electricity and water? Question 2: Create a table or list and enter: All equipment and appliances used in one specific department (for example Kitchen, F&B etc.), and measure the consumption of electricity as listed on the appliance labels? Question 3: Measure the flow rate for water of various taps using the formula “Flow rate = Volume/Time (L/min)”?

Question 4: Inspect the type of lighting used and determine the KW/H (1000 Watt = 1 KWH) used in that department based on typical or given workplace practices during operation? Question 5: Inspect the provisions for recycling? Question 6: Determine the intervals of waste collection and determine the size of the cubicle(s) used? Question 7: This task is performed outside: Wearing gloves and using tongs, physically inspect the contents of garbage bins from your department and inspect the approximate waste for each category (Glass, paper, card board, green waste etc.) and express these in percent (approximately)? Question 8: Determine the energy consumption ratings, use and settings of air conditioners and heaters where applicable and document the potential KWH usage for these units? Question 9: Determine the resources required for any plants, landscaping or outside areas as relevant?

Question 10: List the purchasing strategies which are currently in place including environmentally sustainable approaches; carbon foot print considerations (for example use local supplies from growers etc.)? Question 11: Identify any workplace environmental and occupational hazards you may encounter during your resource analysis? Question 12: Identify any breaches or potential breaches for environmental practices you have encountered in the audited area during your project and outline the issues? C. Setting efficiency targets Question 1: Analyse the results you have obtained for usage of resources and compare these results against: • Work and workflow processes: – which improvements could be made? • Industry Schemes: – How do your results compare? • Technology: – Are you using efficient technology? • Resources: – Is there a benefit of switching e.g. from electricity to gas in some areas or using other measures? • Best Practice: – Are there recommendations from manufacturers or bodies that recommend particular practices?

Question 2: Set your targets in a table or spreadsheet based on your findings of the analysis. Question 3: Outline the provisions for communication this would require with key stakeholders relevant to your position and workplace and how this will be achieved. Include a template for an agenda and table for entering actions. Part B For this part of the assessment project you are required to write and environmental resource efficiency improvement plan which details the following: Question 1: The purpose of the plan Question 2: An overview what has been undertaken and why? Question 3: The resource areas and targets you have established based on Section 3, Part A? Question 4: The measures and tools you will implement to achieve these targets? Question 5: Strategies that can be used to ensure staff compliance with environmental requirements and to achieve new targets?

Question 6: Strategies you will use for purchasing and selection of supply chains? Question 7: A calculation which will provide information as to the potential savings that can be achieved over time, given the investment; For example: Use of e.g. 10 light bulbs rated at 0.060 KWH in Kitchen area could be replaced with 10 energy saving bulbs rated at 0.012 KWH which would represent an energy saving of (10 * 48 = 0.480KWH) 0.480 KW per hour x $ 0.28 = $ 0. 1344 per hour or at 10 hours per day: $ 0.1344 x 10 = $1.35/ Day. For a 7 day operation this then equates to a potential saving of $ 492.75 minus the proportion of the cost of the energy saving bulb @ $ 7.50 /5000 hours ($1.50 per 1000 hours use) versus an ordinary bulb @ $ 0.75 /1000 hours lifespan. 10 Showerheads in guest rooms rated A could be replaced by ones rated AAA with a potential saving of (10 * 55 L = 550 L ) 550 Litres per day etc. (0.55 x 1.80 = $ 0.99/day x 365 = $ 361.35/year) minus the initial cost for purchasing the more efficient showerheads (for the first year only) Question 8: The provisions for communication to periodically discuss and network with colleagues to make adjustments and identify progress?

Question 9: A spreadsheet or set of tools which can be used to record and monitor periodic results from readings and invoices/ statements for utilities? Question 10: Examples how you will evaluate strategies and make adjustments to the improvement plan? Templates Water Meter Meter Reading: ……………………. Quarterly Period Water Use kL/period Aver Daily Use Cost of Water per kL Sewage Disposal Costs Connecti on Fees Target Variance Water Appliances (determine usage) Location Item Type Water flow (L/min) Amount/ Type Electricity Meter 1 Current Reading: ………………….. Meter 2 Current Reading: …………………… Meter 3 Current Reading: …………………..

Meter 4 Current Reading: …………………... Month Invoice # Amount $ Peak Off Peak Total Total for Month Target Variance Jan Feb Mar April Gas Current Reading: ……………… Month Invoice # Amount $ Total Total for Month Jan Feb Mar April Waste a. Review current waste contractual arrangements (Waste Wise Hotels, 2007) Material Type of container and amount Collection frequency (normal) Collection frequency (busy periods) Average annual cost Contractor details b. Over 1 period conduct a visual waste audit of all rubbish bins  Observe what is being thrown away  Look for contamination (materials disposed of wrongly)  Professional companies can undertake waste audits on a fee-for-service basis Date/ Time Location Bin Size Plastic Bottles (%) Glass Bottles (%) Cans (%) Card (%) Paper (%) Milk Cartons (%) Organic (%) Other (Broken Glass)

c. Work out your collection requirements  Total the volumes of each type of waste per day  Some items can be combined such as glass, metal, plastic, paper & milk cartons – referred to as ‘co-mingled’ waste. (but, no food scraps, polystyrene or plastic bags)  Calculate the required bin size and frequency of collection – e.g. if your property produced 242.5 litres of ‘co-mingled waste’ per week then 1 x 250 litre bin should be sufficient with a once a week collection frequency. Calculate the daily total amount of rubbish from each department ‘Area’ Bin Size Plastic Bottles (%) Glass Bottles (%) Cans (%) Card (%) Paper (%) Milk Cartons (%) Organic (%) Other (%) – broken glass Total d. Review the packaging from your supplies  Attempt to reduce or eliminate waste at the source Supplier Packaging Used on Delivery Waste Disposal Issues Opportunities for Avoidance Benefits Bob’s Fruits & Vegetables Waxed cardboard boxes

Assessment evaluation tool 1 BSBSUS411 Implement and monitor environmentally sustainable work practices © Nova Institute of Technology 1 | P a g e Assessment Evaluation Tool Unit Code & Unit Name BSBSUS411 Implement and monitor environmentally sustainable work practices Assessment Type Written task Assessment Name AT 1 Student’s name & ID Assessment date/s Is Student able to demonstrate the following: Performance Evidence [1, 2, 3, 4, 5] Yes No (1) Analyse information from a range of sources to identify current procedures, practices and compliance requirements in relation to environmental and resource sustainability (2) Consult and communicate with relevant stakeholders to seek input and encourage engagement with developing and implementing sustainability improvements, encourage feedback and suggestions and report on outcomes (3) Plan and organise work group activities to: a) measure current resource usage b) solve problems and generate ideas for improvements c) evaluate and implement strategies to improve resource usage d) plan, implement and integrate improvements into operations e) meet environmental requirements (4) Apply continuous improvement approach to sustainability performance (5) Apply change management techniques to support sustainability performance Is Student able to demonstrate the following: Performance Criteria [1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 4.1, 4.2, 4.3, 4.4, 4.5] Yes No (1.1) Identify environmental regulations applying to the enterprise (1.2) Analyse procedures for assessing compliance with environmental/sustainability regulations (1.3) Collect information on environmental and resource efficiency systems and procedures, and provide to the work group where appropriate (1.4) Collect, analyse and organise information from a range of sources to provide information/advice and tools/resources for improvement opportunities (1.5) Measure and document current resource usage of members of the work group (1.6) Analyse and document current purchasing strategies (1.7) Analyse current work processes to access information and data to assist in identifying areas for improvement (2.1) Seek input from stakeholders, key personnel and specialists (2.2) Access external sources of information and data as required (2.3) Evaluate alternative solutions to workplace environmental issues (2.4) Set efficiency targets

(3.1) Source and use appropriate techniques and tools to assist in achieving efficiency targets (3.2) Apply continuous improvement strategies to own work area of responsibility, including ideas and possible solutions to communicate to the work group and management (3.3) Implement and integrate environmental and resource efficiency improvement plans for own work group with other operational activities (3.4) Supervise and support team members to identify possible areas for improved practices and resource efficiency in work area (3.5) Seek suggestions and ideas about environmental and resource efficiency management from stakeholders and act upon where appropriate (3.6) Implement costing strategies to fully utilise environmental assets (4.1) Use and/or develop evaluation and monitoring, tools and technology (4.2) Document and communicate outcomes to report on efficiency targets to key personnel and stakeholders (4.3) Evaluate strategies and improvement plans (4.4) Set new efficiency targets, and investigate and apply new tools and strategies (4.5) Promote successful strategies and reward participants where possible Is Student able to demonstrate the following: Knowledge Evidence [1, 2, 3, 4, 5] Yes No (1) Identify relevant internal and external sources of information and explain how they can be used to identify sustainability improvements (2) Explain the compliance requirements for the work area with reference to legislation, regulations, codes of practice and workplace procedures that relate to environmental and resource issues (3) Outline common environmental and energy efficiency issues within the industry (4) Give examples of benchmarks for environmental and resource sustainability that are relevant to the organisation (5) Outline organisational systems and procedures that relate to environmental and resource sustainability improvements including: a) supply chain, procurement and purchasing b) quality assurance c) making recommendations and seeking approvals Comments/feedback to Student Outcome:  Satisfactory  Unsatisfactory Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks

Google check for plagiarism Yes No Check for Copying/Collusion Yes No Check for Authenticity(own work) Yes No Cheating or use of model answers Yes No Assessor name: Assessor signature:

Assessment evaluation tool 2 BSBSUS411 Implement and monitor environmentally sustainable work practices © Nova Institute of Technology 1 | P a g e Assessment Evaluation Tool Unit Code & Unit Name BSBSUS411 Implement and monitor environmentally sustainable work practices Assessment Type Project Assessment Name AT 2 Student’s name & ID Assessment date/s Is Student able to demonstrate the following: Performance Evidence [1, 2, 3, 4, 5] Yes No (1) Analyse information from a range of sources to identify current procedures, practices and compliance requirements in relation to environmental and resource sustainability (2) Consult and communicate with relevant stakeholders to seek input and encourage engagement with developing and implementing sustainability improvements, encourage feedback and suggestions and report on outcomes (3) Plan and organise work group activities to: a) measure current resource usage b) solve problems and generate ideas for improvements c) evaluate and implement strategies to improve resource usage d) plan, implement and integrate improvements into operations e) meet environmental requirements (4) Apply continuous improvement approach to sustainability performance (5) Apply change management techniques to support sustainability performance Is Student able to demonstrate the following: Performance Criteria [1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 2.1, 2.2, 2.3, 2.4, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6, 4.1, 4.2, 4.3, 4.4, 4.5] Yes No (1.1) Identify environmental regulations applying to the enterprise (1.2) Analyse procedures for assessing compliance with environmental/sustainability regulations (1.3) Collect information on environmental and resource efficiency systems and procedures, and provide to the work group where appropriate (1.4) Collect, analyse and organise information from a range of sources to provide information/advice and tools/resources for improvement opportunities (1.5) Measure and document current resource usage of members of the work group (1.6) Analyse and document current purchasing strategies (1.7) Analyse current work processes to access information and data to assist in identifying areas for improvement (2.1) Seek input from stakeholders, key personnel and specialists (2.2) Access external sources of information and data as required (2.3) Evaluate alternative solutions to workplace environmental issues (2.4) Set efficiency targets

Assessment evaluation tool 2 BSBSUS411 Implement and monitor environmentally sustainable work practices © Nova Institute of Technology 2 | P a g e (3.1) Source and use appropriate techniques and tools to assist in achieving efficiency targets (3.2) Apply continuous improvement strategies to own work area of responsibility, including ideas and possible solutions to communicate to the work group and management (3.3) Implement and integrate environmental and resource efficiency improvement plans for own work group with other operational activities (3.4) Supervise and support team members to identify possible areas for improved practices and resource efficiency in work area (3.5) Seek suggestions and ideas about environmental and resource efficiency management from stakeholders and act upon where appropriate (3.6) Implement costing strategies to fully utilise environmental assets (4.1) Use and/or develop evaluation and monitoring, tools and technology (4.2) Document and communicate outcomes to report on efficiency targets to key personnel and stakeholders (4.3) Evaluate strategies and improvement plans (4.4) Set new efficiency targets, and investigate and apply new tools and strategies (4.5) Promote successful strategies and reward participants where possible Is Student able to demonstrate the following: Knowledge Evidence [1, 2, 3, 4, 5] Yes No (1) Identify relevant internal and external sources of information and explain how they can be used to identify sustainability improvements (2) Explain the compliance requirements for the work area with reference to legislation, regulations, codes of practice and workplace procedures that relate to environmental and resource issues (3) Outline common environmental and energy efficiency issues within the industry (4) Give examples of benchmarks for environmental and resource sustainability that are relevant to the organisation (5) Outline organisational systems and procedures that relate to environmental and resource sustainability improvements including: a) supply chain, procurement and purchasing b) quality assurance c) making recommendations and seeking approvals

Comments/feedback to Student Outcome:  Satisfactory  Unsatisfactory Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks Google check for plagiarism Yes No Check for Copying/Collusion Yes No Check for Authenticity(own work) Yes No Cheating or use of model answers Yes No Assessor name: Assessor signature: