SITXHRM008 Student Assessment Task 2

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Sydney College of Divinity *

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Jun 27, 2024

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SITXHRM008 Roster staff Assessment Details Unit Code/Name SITXHRM008 Roster staff Qualification Code/Name SITXHRM008 Roster staff Assessment Task 2 Student Details Student Name Sushan Pandey Student ID MCS2000277 Student Declaration: I declare that the work submitted is my own and has not been copied or plagiarized from any person or source. Signature: sushan Date: Instructions to Students  This assessment is to be completed according to the instructions given below in this document. Please read the Questions carefully then complete all Tasks.  Should you not answer the tasks correctly, your assessor will provide you with feedback on the results and gaps in knowledge. You are entitled to two (2) resubmissions attempts in showing your competence with this unit. Please refer to the College re-submission policy for more information.  Before submitting this assessment, ensure that you have provided all required information above, signed and dated.  If you have questions and other concerns that may affect your performance in the Assessment, please inform your assessor immediately.  To receive satisfactory outcome in this assessment, you must answer all the questions correctly.  This is an Individual Assessment. Once you have completed this assessment, please submit the assessment on Moodle in the designated submission link.  Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Not Satisfactory. SCCM uses a Plagiarism Checker to check the originality of the student assessment. The student must be aware of and understand the SCCM’s policy on plagiarism and certify that this assignment is their own work , except were indicated by referencing, and that student have followed good academic practices. © Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version Page 1 of 36 File Name: SITXHRM008 Student Assessment October 2023 October 2024 1.0

SITXHRM008 Roster staff Introductions Welcome to the Student Assessment Tasks for SITXHRM008 Roster staff . These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Hospitality Works Student User Guide . The Student User Guide provides important information for you relating to completing assessment successfully. Assessment for this unit For you to be assessed as competent, you must successfully complete two assessment tasks:  Assessment Task 1: Knowledge questions – You must answer all questions correctly.  Assessment Task 2: Project – You must work through a range of activities to complete a project. © Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version Page 2 of 36 File Name: SITXHRM008 Student Assessment October 2023 October 2024 1.0

SITXHRM008 Roster staff Assessment Task 2: Project Information for students Tasks required for this unit This unit of competency requires that you:  prepare staff rosters that meet diverse operational requirements across three different roster periods  ensure the following when preparing the above staff rosters: o sufficient staff to ensure the delivery of required services within wage budget constraints o appropriate skills mix of the team o modifications are incorporated where required o compliance with industrial provisions and organisational policies and procedures o completion of rosters within commercial and staff time constraints. Instructions for how you will complete these requirements are included below. © Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version Page 3 of 36 File Name: SITXHRM008 Student Assessment October 2023 October 2024 1.0

SITXHRM008 Roster staff Activities Complete the following activities. 1. Carefully read the following information. Successful completion of this unit requires that you complete the range of tasks listed above. It is important that you provide evidence that you have successfully completed each task. Below is a guide to the skills and knowledge you must demonstrate when you are completing each activity step. We have provided a number of documents to assist you and you will find these in the student resources. You will need access to:  your learning resources and other information for reference  rostering software  your Operational Policy  your Business Case Study Template  your Staff Profile Template  your Timesheet Template  your Staff Record Template  your Evaluation Report Template  space for a meeting. What do I need to demonstrate? During this task, you will be required to demonstrate a range of the skills and knowledge that you have developed during your course. These include:  developing a roster following relevant industrial agreements, other considerations and wage budgets  maximising operational and customer service efficiency while minimising wage costs  combining duties where appropriate to ensure effective use of staff  rostering teams with complementary skills mix to meet operational requirements  taking account of social and cultural considerations and broader organisational policies that affect staff rosters  consulting with colleagues to obtain their input into rosters © Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version Page 4 of 36 File Name: SITXHRM008 Student Assessment October 2023 October 2024 1.0

SITXHRM008 Roster staff  using roster systems and equipment to administer rosters  presenting rosters in required formats to ensure clarity of information according to organisational standards  communicating rosters to appropriate colleagues within designated timeframes  administering records of shift time completed by employees or contractors  maintaining staff rostering records according to organisational procedures  monitoring effectiveness of rosters in consultation with colleagues  identifying ways in which rosters and roster development processes may be improved and take appropriate action. How will I provide evidence? Your assessor will provide you with templates to complete each task. You will find some detailed information about providing evidence; this will include:  a completed Business Case Study  a completed Staff Roster  an amended Staff Roster  two completed Staff Timesheets  a completed Staff Record  an Evaluation Report. You will need to complete each activity and submit the completed templates at the end of each step completed. 2. Select a business and roster teams. You are required to prepare a three-week roster for kitchen staff using a business such as a restaurant or hotel of your choice. A Business Case Study Template has been provided to guide you on the information required in order to complete the assessment as well as an Operational Policy to help identify operational requirements. Once you have completed the Business Case Study , you will then need to meet with staff to discuss their availability over the next three weeks. The assessor will divide you into groups of five (5). Each person in the group must select one of the staff positions that you identified in the Business Case Study and complete the Staff Profile Template provided. They will do this providing their own details and skills and experience. When completing the Staff Profile Template (as you will be completing one for other students as part of their project) – make sure you are true to your own commitments and availability over the roster period. Also consider your own personal, social and © Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version Page 5 of 36 File Name: SITXHRM008 Student Assessment October 2023 October 2024 1.0

SITXHRM008 Roster staff cultural needs and ensure to communicate any requirements to the person preparing the roster. Please note that this is an individual task so each person must develop their own business case. When conducting discussions, take into consideration:  any staff requests for the roster including any upcoming personal commitments  social and cultural considerations such as working flexibly, family commitments, cultural events or ceremonies. During the meeting with your group, ensure that you use effective communication skills including:  listening to staff requests  using active listening to confirm understanding  asking questions to confirm any requirements. You are to base all wages on the pay guide for the Hospitality Industry (General) Award (you can download this from: https://www.fairwork.gov.au/pay/minimum- wages/pay-guides ). Conduct the meeting/role play. You are one of the staff members and the others in your group will also be staff members. Provide your own skills and experiences and record the other group member’s details and skills and experience. Use the Business Case Study Template that has been provided to you to record the details provided by the other staff members as well as the Operational Policy to help identify operational requirements and the staff members’ completed profiles. Record the details and submit the completed Business Case Study and each Staff Profile to your assessor. The Business selected for this assessment is Hungry Eye’s Restaurant. Operational Policy The purpose of this document is to provide staff with guidelines for developing the staff roster. The aim of the Policy is to ensure that there is a consistency across the organisation and to ensure that operational requirements have been followed. Staffing Wages represent a large part of the business expenses need to be kept to a minimum when preparing the roster. Therefore, ensure when selecting staff for the © Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version Page 6 of 36 File Name: SITXHRM008 Student Assessment October 2023 October 2024 1.0

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