ICTNWK420_AE_CS_1of2-case study-Install and configure virtual machine

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TAFE NSW - Sydney Institute *

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ICTNWK420

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Information Systems

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Apr 3, 2024

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Case Study Assessment Criteria Unit code, name and release number ICTNWK420 Install and configure virtual machine (release 1) Qualification/Course code, name and release number ICT41015 – Certificate IV in Computer Systems Technology (Release 3) ICT40418 – Certificate IV in Information Technology Networking (Release 1) ICT40118 – Certificate IV in Information Technology (Release 1) Student details Student number Student name Assessment Declaration This assessment is my original work and no part of it has been copied from any other source except where due acknowledgement is made. No part of this assessment has been written for me by any other person except where such collaboration has been authorised by the assessor concerned. I understand that plagiarism is the presentation of the work, idea or creation of another person as though it is your own. Plagiarism occurs when the origin of the material used is not appropriately cited. No part of this assessment is plagiarised. Student signature and Date Version: 1.0 Date created: 10 August 2018 Document title: ICTNWK420_AE_CS_1of2 Page 1 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
Date modified: 24/02/2021 For queries, please contact: Technology and Business Services SkillsPoint Location Ultimo © 2019 TAFE NSW, Sydney RTO Provider Number 90003 | CRICOS Provider Code: 00591E This assessment can be found in the: Learning Bank The contents in this document is copyright © TAFE NSW 2019, and should not be reproduced without the permission of the TAFE NSW. Information contained in this document is correct at time of printing: 24 February 2021. For current information please refer to our website or your teacher as appropriate. Document title: ICTNWK420_AE_CS_1of2 Page 2 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
Assessment instructions Table 1 Assessment instructions Assessment details Instructions Assessment overview The objective of this assessment is to assess your knowledge and performance as would be required to Assessment Event number 1 of 2 Instructions for this assessment This is a case study assessment and it will be assessing you on your knowledge and performance of skills required by the unit. This assessment is in 6 parts: 1. Case study scenario 2. Recommendation report 3. Obtain organisational feedback 4. Revise report based on feedback 5. What to submit 6. Assessment feedback Submission instructions On completion of this assessment, you are required to upload for marking. Ensure you have written your name at the bottom of each page of this assessment. It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE and complete the assessment declaration when submitting the assessment. What do I need to do to achieve a satisfactory result? To achieve a satisfactory result for this assessment all sections must be answered correctly. What do I need to provide? Word processing application Spreadsheet application Access to the internet Document title: ICTNWK420_AE_CS_1of2 Page 3 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
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What the assessor will provide? Organisational feedback as per case study. Due date and time allowed Estimated Time: 4 Hours Assessment feedback, review or appeals Appeals are addressed in accordance with Every Students Guide to Assessment. Specific task instructions The instructions and the criteria in the case study below will be used by the assessor to determine whether you have satisfactorily completed the Case Study Scenario. Use these instructions and criteria to ensure you demonstrate the required knowledge. Document title: ICTNWK420_AE_CS_1of2 Page 4 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
Part 1: Case Study Scenario To complete this part of the assessment, you will be required to read the Case Study Scenario below. Once you have read the information, you are required to complete your written report. Please ensure you take note of the volume of response requirement where indicated. Once completed you will need to submit this assessment to your assessor for marking. Case Study Scenario: ROI is a company based in NSW that produces high quality measuring equipment such as digital levels, laser measuring devices, etc. (This is the Background information) The sales and marketing division have indicated to management that there have been numerous requests from clients to be able to view equipment and make purchases from an online platform. The clients have also that it would be an advantage if they could have access to new software updates from a single repository. It has been identified that they will require the following services: 1. Web server 2. DNS server 3. Mail server 4. FTP server 5. SQL server While the management is keen to setup an online store, they a conscious of the cost of the hardware that would be required to run all these services. Pat Bellows, the ICT manager has had talks with the management about using a virtual solution using virtual machines. The management are interested in this as they are forecasting that sales growth will increase by a minimum of 15% per year once the online system has been implemented. At the same time, the company is looking to expand their sales footprint and are looking at opening a sales office in Perth, Western Australia. ROI have started marketing their products to the mining industry and it is expected that this office will expand quickly over the next five years. Initially the Perth office will be a staffed by three sales representative and an office assistant and will not have any local tech support. Pat Bellows thinks that the office could be supported using a Virtual Desktop Infrastructure (VDI). Document title: ICTNWK420_AE_CS_1of2 Page 5 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
Because this will be a portal where electronic payment by credit and debit cards will processed, it is vital that compliance with any industry and government standards and regulations regarding virtualised environments must be followed. Supporting documents The following documents are provided: Email from ICT manager providing guidance on how to proceed (ICTNWK420_AE_CS_SR1. docx) Current system diagram (ICTNWK420_AE_CS_SR2.pdf) Requirements ( ICTNWK420_AE_CS_SR3.docx) Product evaluation matrix table (ICTNWK_AE_CS_SR4.xlsx) Organisational policies, procedures and structures (ICTNWK_AE_CS_SR5.zip) Document title: ICTNWK420_AE_CS_1of2 Page 6 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
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Part 2: Recommendation report -(Write a report) You are to write a recommendation report that will be used by management to decide about going ahead with the online store and implementing VDI for the Perth office. In your report you are to: 1. Research and analyse any any government and industry policies or guidelines that relate to the use of virtualisation for either servers of desktop. 2. Considers the future requirements of the company based on the scenario requirements 3. Identifies the advantages and disadvantages to ROI of desktop and server virtualisation. 4. Evaluation of the features that are available in current virtualisation software that would be required by ROI to implement a virtualised solution. The discussion should include required tools and software for virtual machine management. 5. Recommend a preferred virtualisation solution that will meet the needs of ROI 6. Detail the technical and infrastructure requirements necessary to implement the preferred virtualisation solution. Report structure Your report is to use the following structure: The students are to use the following report structure: a. Executive summary (300 -500 words) b. Problem statement (300 – 500 words) c. Options (250- 500 words) d. Evaluation of options (product evaluation matrix) e. Conclusions (300 – 500 words) f. Recommendation (300 – 600 words) g. Requirements (300 600 words) Document title: ICTNWK420_AE_CS_1of2 Page 7 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
Presentation This report is to be formatted in a professional manner. Tables and diagrams should be included where they add to the clarification of the point. Part 3: Organisational feedback Before the report is presented to the management, Pat Bellows would like to meet with you to provide feedback regarding the recommended virtualisation solution and the technical requirements identified in your report. Students are required to make an appointment with the assessor to gather organisational feedback. It is suggested that the feedback session be between five and ten minutes duration. Your assessor will organise for someone to play the role of the client, Pat Belows, this may be another teacher, student or industry representative. Keep the feedback restricted to: The selected virtualisation solution Technical requirements The assessor will need to provide written feedback that the student can incorporate into the revised report. Organisational Feedback: Virtualisation solution: Assessor name: Assessor signature: Date: Organisational Feedback: Technical requirements: Document title: ICTNWK420_AE_CS_1of2 Page 8 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
Assessor name: Assessor signature: Date: Do not make a judgement of the solution during this feedback session, instead concentrate on the evidence provided to support the recommendation. Look for features/functions that have not been included in the evaluation that if included make a stronger case. Use the list of technical requirements from above as a guide to what might be appropriate to include as part of the organisational feedback Observation Checklist The Observation Checklist will be used by your assessor to mark your performance in any of the previous event types. Use this Checklist to understand what skills you need to demonstrate in the practical task demonstration. The Checklist lists the assessment criteria used to determine whether you have successfully completed this assessment event. All the criteria must be met. Your demonstration will be used as part of the overall evidence requirements of the unit. The assessor may ask questions while the demonstration is taking place or if appropriate directly after the task/activity has been completed. Task # Task/Activity Performed S U/S Assessor Comments (Describe the student’s ability in demonstrating the required skills and knowledge) Used listening skills to respond appropriately. Responds to client questions using suitable language. Questioning techniques to confirm understanding of clients. Document title: ICTNWK420_AE_CS_1of2 Page 9 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
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Part 4: Revise report The assessor is to ensure that the feedback provided in the organisational feedback session has been incorporated into the revised report. As part of the organisational feedback meeting you will receive written and oral feedback on the recommended solution and the technical requirements. The feedback is to be incorporated into a revised report that will then be submitted for marking. Document title: ICTNWK420_AE_CS_1of2 Page 10 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
Part 5: What to submit This assessment requires that you submit the following at the time and date indicated by your assessor: Submission 1: This is the submission of your initial report before organisational feedback has been provided. Submission 2: This includes the revised submission and the organisational feedback document that the assessor has provided. Document title: ICTNWK420_AE_CS_1of2 Page 11 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
Part 6: Assessment Feedback NOTE: This section must have the assessor signature and student signature to complete the feedback. Assessment outcome Satisfactory Unsatisfactory Assessor Feedback Was the assessment event successfully completed? If no, was the resubmission/re-assessment successfully completed? Was reasonable adjustment in place for this assessment event? If yes, ensure it is detailed on the assessment document. Comments: Assessor name, signature and date: Student acknowledgement of assessment outcome Would you like to make any comments about this assessment? Student name, signature and date NOTE: Make sure you have written your name at the bottom of each page of your submission before attaching the cover sheet and submitting to your assessor for marking. Document title: ICTNWK420_AE_CS_1of2 Page 12 of 12 Resource ID: TBS_19_002_ICTNWK420_AE_CS_1of2 STUDENT NAME: YENENEW SHUMALEM MEKONEN
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