Risk - Pharmaceutical Case Study

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The University of Tennessee, Knoxville *

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421

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Information Systems

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Dec 6, 2023

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docx

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Risk in the Pharmaceutical Industry: The Case of Orion Orion is a large manufacturer of pharmaceuticals. One of its products is a pill for the patients with high cholesterol called OrionsBelt. Demand is about 500,000,000 pills a year in the United States and another 600,000,000 pills worldwide annually. Demand is currently increasing, as the drug has only been available for 4 years and has been well received on the market. The company estimates that a delay in one day of demand costs the company approximately $3 million (U.S.). The drug is taken orally, and is not in a capsule. It must meet all guidelines from the U.S. Food and Drug Administration or the relevant regulatory agency of the country it is sold in. These regulations include non- contamination from foreign substances or the environment and the pills meeting the specified formula that was approved by the FDA. Orion still has exclusive rights to manufacture the drug, as it was developed by their Research and Development department that is located in the United States (although they are in the process of opening another facility in Shanghai, China). A competitor named Zeus is currently in Stage 2 of FDA testing on a drug that would directly compete with OrionsBelt, and the company estimates the likelihood of this product gaining approval in the next 2 years is pretty low but will increase in the following years. The drug is by prescription only, and is packaged in batches of 30 in sealed plastic containers with a label that contains drug information and batch identification. The containers are sourced from Indonesia and the labels are printed in Shanghai, China based on a file sent by the focal firm. The raw materials for the pill are procured from the Philippines, the northern coastal and inland regions of China, and southwestern Russia. The pills are then manufactured and packaged exclusively by a 3 rd party in Shanghai, China using machines, processes, and quality control processes that were agreed to contractually between the supplier and Orion. The final product is required to be shipped by an approved 3 rd party carrier on pallets to a distribution center that is owned by Orion, but the manufacturer is required to contract with this 3 rd party carrier. The distribution facilities are regionally located, with 10 in the United States, 1 in the UK, 4 in continental Europe, 1 in China, and 1 in Japan. The distribution facilities are owned and managed by Orion, but operationally are run by a 3 rd party warehousing company. The final product is shipped to customers from the distribution facilities using a 3rd party LTL contracted directly with Orion. 1. Identify 6 – 10 risks in the supply chain that could cause potential disruptions - Contamination of Drugs (FDA approval) - Hurricane in the Philippines - Tariffs/Embargo’s on China - War/Instability in Russia - Formula Errors - Label Printing Errors (3 rd Party)
2. Categorize these risks as to their probability of occurrence and potential impact if the disruption did occur - Contamination of Drugs (Severe, Moderate Likelihood) if the drugs were to become contaminated then the costs of producing those specific pills would have to be lost. Potentially even more cost incurred on recalls. - Hurricane in Philippines (Severe, Moderate Likelihood) if a hurricane were to hit the Philippines, then Orion would likely need to find a new supplier of the ingredients needed to make the new medicine. - Tariffs/Embargo’s on China (Moderate, Moderate) tariffs could make the cost of goods go up dramatically for Orion - War/Instability in Russia (Moderate, Moderate) war makes doing business more difficult because of tensions between nations and government regulations. - Formula Errors (Severe, Unlikely) if the formula for their medicine were to have an error, then similar to the contaminations, costs would be incurred for a product that could not be sold. - Label Printing Errors (3 rd Party) (Severe, Moderate) if the labels were to be printed incorrectly Orion could have to pay hefty FDA fines. 3. Develop potential mitigation strategies for each risk you identify. - Efforts will be maintained to ensure no contamination in the final product. Something such as testing every 10,000 th pill for contaminants could help prevent such a mistake before it becomes a major issue. - Find a supplier other than the one in the Philippines in case of such a natural disaster. By having two selected and equipped suppliers, we can ensure we are not over reliant on any specific location. - Like the last mitigation strategy, find alternative manufacturers in the case that doing business in China becomes too expensive. - Like the last mitigation strategy, find alternative manufacturers in the case that doing business in Russia becomes too dangerous or something your firm no longer feels ethically comfortable to do - Efforts will be maintained to ensure the formula has not been compromised during production. Using a similar method to contamination, we can check every 10,000 or so pill and ensure the formula is exactly what the FDA has approved.
- It is essential to have the correct labels for medicines, failure to correctly label it could result in death. For this reason, I would partner with a local label maker as well. This way if any of the labels you receive from overseas has errors, we have a supplier willing to take the order in a place that limits the amount of transportation time.
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