Week 5 - Assignment - Closure Checklist and Lessons Learned

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Capella University *

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3000

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Information Systems

Date

Dec 6, 2023

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pptx

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7

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Project Closure and Lessons Learned Ian Lloyd Balido
Agenda Project Closure Checklist Project Post-mortem Lessons Learned Agenda 2 11/10/2022
11/10/2022 Project Closure Checklist 3 Project Closure Checklist Dee Dee's Pawn Star Shop Website Project Name: Dee Dee's Pawn Star Shop Website Project Manager: Ian Lloyd Balido Project Sponsor: Dorothy Deal Item Owner Target Date Completion Date Deliverables handover to the sponsor owner PM 05/19/2023 04/27/2023 Deliverables accepted and signed by the sponsor PM 04/27/2023 04/28/2023 Completion of final project status reports PM 04/27/2023 05/01/2023 Completion of Financial Processes and reports PM 05/05/2023 05/02/2023 Final project review PM 04/27/2023 05/05/2023 Completion of staff performance evalutaions and reports PM 05/09/2023 05/04/2023 All software and hardware disposal completed TM1 05/09/2023 05/05/2023 Project files storage and given to sponsor completed PM, TM1, TM2, TM3 05/16/2023 05/12/2023 Announcement of project completion to PM team, Sponsor, Public PM 05/19/2023 05/16/2023 Reviewed for Closeout: Approved for Closeout: _____________________ _____________________ Project Manager Sponsor
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4 Project Post- mortem Project Post-mortem 11/10/2022 Project post-mortem is a very important step for the project team to discuss how the project went from start to finish by analyzing and learning what worked and what didn’t in the duration of the project. This allows them to avoid making the same mistakes on the future projects (Ciccarelli, n.d.). I will conduct my post-mortem meeting as follows: Ensure I have a direct and on track agenda. Explain the meeting’s purpose and rules; check-in with the project team; short recap of the project; celebrate project wins; open floor discussion/feedback; and close meeting on good note (Ciccarelli, n.d.). I will do a quick check-in with the team on a personal level and not directly to discuss about the project to ensure that there is no tension and that the team is comfortable in sharing their feedback. I will make sure the morale of the team is positive (Ciccarelli, n.d.). I will discuss all the project highlights because it is important to give credit to all the positive things that happened in the project so that team is ready for the important part which is the feedback portion (Ciccarelli, n.d.).
Project Post-mortem 5 Project Post- mortem I will start easing slowly into the feedback portion by asking questions such as: 1. What contributed to the project’s success? 2. What do you think made the project ran smoothly? 3. What parts of the project ran smoothly? 4. What do you think the client feel about how the project went? You think we meet or exceed their expectation? (Ciccarelli, n.d.) I will start the feedback portion by making it clear that the rules of the meeting is no blaming; provide specific and actionable feedback; one speaker at a time; and no arguing (Ciccarelli, n.d.). I will listen to feedbacks from the entire team and will ask a few questions like: 1. Were there any issues that need to be addressed 2. What are some improvement we can implement on the flow the next time? 3. Do you feel we had support and tools to handle the project? 4. What do you suggest the team leaders could do better next time? 5. Did you team leaders provide you with everything you needed to successfully complete this project? (Ciccarelli, n.d.) Lastly, I will close the meeting on a positive note and have the entire team feel confident that the project was successful regardless of any issues we faced (Ciccarelli, n.d.). 11/10/2022
6 Lessons Learned Lessons Learned 11/10/2022 Lessons learned from this project are as follows: 1. It is better to have multiple software and hardware product options to make sure the right product for the website is picked. 2. It is better do a thorough research of multiple web hosting services before committing to ensure that the website has features and enough storage to work properly. 3. It is better to have multiple web design options to present to the sponsor to ensure that we are capturing what the sponsor envisions their website to look like. 4. It is important to check compatibility of all software, hardware, and web hosting services to ensure the web design and functionality is as expected. 5. Make sure to thoroughly inspect and check for website functionality before deploying to public to ensure there are no negative reviews. 6. Always monitor the website after opening to public to ensure speed and functionality continually works. 7. Project Team constant communication throughout the project is vital to ensure the project runs smoothly. 8. It is important to always address negative issues before it gets bigger.
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7 Resources Resources 11/10/2022 Kloppenborg, T. J., Anantatmula, V., & Wells, K. N. (2023). Contemporary project management (5th ed.). Cengage Learning. Ciccarelli, D. (n.d.). The Ultimate Guide to Hosting a Project Post- Mortem That Doesn't Waste Time . Retrieved from https://www.goskills.com/Project- Management/Resources/Project- post-mortem Castle, K. (2019). Lesson’s Learned Questions . Retrieved from https://www.projectcubicle.com/lessons-learned-template- questions/#:~:text=Lessons%20Learned%20Example%20Questio ns %201%20What%20was%20learned,Were%20the%20project%2 0milestones%20met%3F%20If%20not%2C%20why%3F