BSBSUS401_V1.0_Student Assessment Tools.v1.0 (1)

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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 2 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Contents Introduction ...................................................................................................................................................... 3 Assessment for this unit ................................................................................................................................. 3 Preparing for assessment .............................................................................................................................. 3 Assessment Task 1: Knowledge questions ................................................................................................. 5 Information for students ............................................................................................................................. 5 Questions ..................................................................................................................................................... 6 Assessment Task 2: Resource usage identification ................................................................................... 7 Information for students ............................................................................................................................. 7 Activities ....................................................................................................................................................... 8 Assessment Task 3: Performance improvement implementation .......................................................... 13 Information for students ........................................................................................................................... 13 Activities ..................................................................................................................................................... 15 Assessment Task 4: Sustainability activities review ................................................................................ 19 Information for students ........................................................................................................................... 19 Activities ..................................................................................................................................................... 20
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 3 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Introduction Welcome to the Student Assessment Tasks for BSBSUS401 Implement and monitor environmentally sustainable work practices . These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Hospitality Works Student User Guide . The Student User Guide provides important information for you relating to completing assessment successfully. Assessment for this unit BSBSUS401 Implement and monitor environmentally sustainable work practices describes the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness. For you to be assessed as competent, you must successfully complete four assessment tasks: Assessment Task 1: Knowledge questions You must answer all questions correctly. Assessment Task 2: Resource usage identification You are required to review a case study company’s work practices to determine whether they comply with their Sustainability Policy and Procedures. You will then discuss your report with stakeholders and request input from other experts. Assessment Task 3: Performance improvement implementation You are required to implement two of the activities on your Sustainability Improvement Report action plan: an inspection of the work areas you are responsible for, and an information session with your work team. Assessment Task 4: Sustainability activities review You are required to report on outcomes of the implementation of your Sustainability Improvement Report by analysing data provided. Preparing for assessment Please read through all of the assessment tasks and related documents carefully before you get started. Ensure that you have everything that you need and seek clarification from your trainer, assessor or workplace supervisor if you have any questions. Supporting resources : Supporting resources include templates, journals, workbooks and portfolios which can be used to support you in providing evidence of your competence. Your assessor will provide you with these documents before you begin your assessment tasks. For this unit, the supporting resources comprise: Sustainability Policy and Procedures (Assessment Task 2) Sustainability Improvement Report Template (Assessment Task 2) Usage Record Template (Assessment Task 3)
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 4 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Once you have read through the assessment tasks and are satisfied that you are clear on the requirements and submission dates, complete and sign a Student Assessment Agreement. Your assessor will countersign the agreement and keep it on file. You will find a Student Assessment Agreement in Appendix B of your Hospitality Works Student User Guide or your RTO will provide you with one. Remember to check your Hospitality Works Student User Guide for information about: submitting assessments assessment appeals re-assessment guidelines responding to written questions. Survey Results (Assessment Task 4) Sustainability Implementation Report Template (Assessment Task 4).
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 5 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Assessment Task 1: Knowledge questions Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you: review the advice to students regarding answering knowledge questions in the Hospitality Works Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTO’s submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Hospitality Works Student User Guide . Refer to the appendix for information on: where this task should be completed the maximum time allowed for completing this assessment task whether or not this task is open-book. Note : You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix C of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 6 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Questions 1. Identify one internal information source and one external information source that can be used to identify sustainability improvements that a company could make. For each source, explain how this source can be used to develop the sustainability policy. External Information Sources: These sources include professional associations, faith-based institutions and supply-chain partners Internal Information sources: These include supervisors, company meetings and the company sustainability report. 2. Outline the purpose and scope of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act). Give an example of how a business would have to modify its business practices to conform to this legislation. This Act is the Australian Government’s environmental legislation. The objectives of the EPBC Act protect the environment, especially matters of national environmental significance, conserve Australian biodiversity. The Environment Protection and Biodiversity Conservation Act covers environmental assessment and approvals, protects significant integrates the management of important natural and cultural places 3. Outline the purpose and scope of the National Greenhouse and Energy Reporting Scheme. Give an example of how a business would have to modify its business practices to conform to these regulations. The purpose of the National Greenhouse and Energy Reporting (NGER) Scheme is to provide data and accounting concerning greenhouse gas emissions and energy consumption and production. It is a national framework for corporations to report greenhouse gas (GHG) emissions, energy consumption and energy production from 1 July 2008 established under the National Greenhouse and Energy Reporting Act 2007 (the Act). The Scheme s legislated objectives are to: Inform policy-making and the Australian public Meet Australia s international reporting obligations Provide a single national reporting framework for energy and emissions reporting. According to the Federal Government's initiative, corporations should monitor greenhouse gas emissions, energy production and energy consumption if they have operational control of "facilities" that may exceed the legislative threshold requirements set out in the National Greenhouse and Energy Reporting Scheme.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 7 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K 4. Describe how complying with the Australian Packaging Covenant voluntary code of practice could affect the way a company does business. Optimising resource recovery of Consumer Packaging through the supply chain By alternating the way we design, use and buy packaging and packaged products will result in the use of fewer resources and more recycling. Therefore, this will enhance the economy by minimising waste associated with the generation and use of Consumer Packaging across the supply chain. Preventing the impacts of fugitive packaging on the environment By adopting approaches that support innovations and find solutions to capture packaging materials or waste before it enters the environment, or support the adoption of new or alternative types of packaging. 5. Describe how complying with the Australian Ecolabel Program voluntary code of practice could affect the way a company does business. Encouraging Economic Efficiency Eco-labeling is beneficial to both government and industry. It is generally cheaper than regulatory controls. By empowering customers and manufacturers to make environmentally supportive decisions, they keep the need for regulation to a minimum. Encouraging Market Development When customers choose eco-labelled products, they have a direct impact on supply and demand in the marketplace. Updating Consumer Choice Eco-labeling empowers people to discriminate between products that are harmful to the environment and those more compatible with environmental objectives. An eco-label makes the customer more aware of the benefits of certain products, for example, recycled paper or toxic-free cleaning agents. It also promotes energy efficiency, waste minimization and product stewardship. Encouraging Improvement A dynamic market for eco-labelled products reinforces a corporate commitment to continuous environmental improvement. Customers can expect to see the environmental impacts of products decline over time. 6. List at least four environmental and resource sustainability measurements that a company could use to establish sustainability benchmarks. Set clear sustainability standards for suppliers. Involving the board in sustainability operations. Enterprises will obtain at least 30% of their energy from renewable sources in the next three years. Board discussions on operational strategy, risk assessment and revenue allocation 7. Describe three purchasing approaches that can contribute to sustainable work practices.
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 8 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Reduce business travel: Your sustainability efforts can extend outside of the office space and have an even broader impact thanks to modern technology. However, most of the travel can be avoided in today’s era owing to advanced technology such as online meeting through skype or working from home. Thus, it will reduce the voyage which will lower the carbon footprint. Invest in a Digital Filing System: Switching to the digital filing systems such as cloud-based options. This will reduce the need for paper documentation. Moreover, online data can be accessed from multiple devices and from anywhere in the world. Energy Efficient: Even small steps, such as installing energy-efficient light bulbs, can help lower the carbon footprint and utility bills. Before making the switch on a grand scale, test some different options in different places in the office. While sustainability has to be a priority, it cannot delay productivity or indeed, safety in more manual environments. Motion sensor lighting solutions are also gaining in popularity as soon as people leave an area the lights will turn themselves off automatically. 8. Give an example of a supply chain consideration that can contribute to sustainable work practices. A supply chain can make a significant impact in promoting human rights, fair labour practices, environmental progress and anti-corruption policies. Doing so will improve understanding within an organization of how decisions made, beyond procurement, can affect the supply chain. An organization's supply chain connects inputs to outputs, outlining the process of producing and delivering consumer goods. Focusing on the supply chain is one aspect of achieving business sustainability as it covers a variety of areas for improvement. 9. Describe how a business can use sustainability indicators to measure quality assurance. Sustainability indicators are used in business to inform public policy-making as part of the process of sustainability governance . They can provide information on any aspect of the interplay between the environment and socio-economic activities. Building strategic indicator sets generally deal with just a few simple questions: What is happening? (Descriptive indicators) Does it matter and are we reaching targets? (Performance indicators) Are we improving? (Efficiency indicators) Are measures working? (Policy effectiveness indicators) Are we generally better off? (Total welfare indicators).
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 9 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Assessment Task 2: Resource usage identification Information for students In this task, you are required to review a case study company’s work practices to determine whether they comply with their Sustainability Policy and Procedures. You will then discuss your report with stakeholders and request input from other experts. You will need access to: your learning resources and other information for reference your Sustainability Policy and Procedures your Sustainability Improvement Report Template . Ensure that you: review the advice to students regarding responding to written tasks in the Hospitality Works Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTO’s submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Hospitality Works Student User Guide . Refer to the appendix for information on: where this task should be completed how your assessment should be submitted. Note : You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Activities Complete the following activities. Carefully read the following scenario. You are the Administration Manager of a health resort and convention centre in the Blue Mountains, near Sydney. The resort, Blue Healer, is made up of five areas: catering, spa, meeting rooms accommodation, and administration. Each area has its own full-time manager. The kitchen is large enough to feed over 100 people three meals each day. There are two full-time kitchen staff, and the rest of the staff are hired on a casual basis to cater for functions and retreats. There is accommodation for 80 people in twin and double rooms. Surrounding hotels provide further accommodation when needed. The spa has two saunas, a steam room, three warm water spas, four massage rooms and two consultation rooms where naturopathic consultations and facial treatments are performed. The spa runs continuously, mostly due to locals visiting, whether a course is running or not. There is also an office where the accounts are done, and records kept. It is an open plan office with 5 staff workstations. Most staff prefer to work with their own laptops, connected to the larger computer screens. Much of Blue Healer’s administrative work is carried out in the office, but several staff work from home several days each week. There are four meeting rooms of various sizes, and these can be opened up to make one large room for functions such as weddings and courses. There is also a reception and administration area where computers and printers can be accessed. As Administration Manager, you are responsible for the office area as well as the meeting rooms. Blue Healer has recently adopted a Sustainability Policy and Procedures and each area manager has been requested to determine how these will impact their work team’s activities. The CEO has indicated that Blue Healer does not want to incur any additional costs in implementing the Sustainability Policy and Procedures. If any additional resources are necessary, management expects that an itemised budget will be submitted to them before resources are approved and allocated. Currently the organisation has the following issues and practices: There is older style florescent lighting throughout the building. These lights are often left on after the workday has finished, and the cleaners turn them off when they have finished with their work.
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 11 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K There are no formal energy usage procedures for staff or signage to remind staff about these. The company does not have a policy for purchasing equipment and buys equipment when required; often purchasing whatever is on special at the time. There are two company vehicles. Both vehicles are now five years old and need to be upgraded. Staff buy stationary requirements on an ad hoc basis, often resulting in large stocks of items such as notepads and A grade printer paper. Kitchen waste is often thrown in the general refuse bin There is a waste bin and recycling bins, which are often used incorrectly. The office is cleaned once a week by contract cleaners who use regular cleaning products. 1. Develop a Sustainability Improvement Report. Review the following websites and take notes on sustainability targets that would be appropriate for the case study organisation. https://www.business.gov.au/risk-management/environmental- impact/environmental-management/environmental-legislation-licences-and-permits http://www.sustainability.vic.gov.au/services-and-advice/business/energy-and- materials-efficiency-for-business/resources-and-tools/life-cycle-management Conduct further research using the Internet or any other source of information to identify the company’s sustainability obligations and how these can be met. Using your research and analysis, develop a report on your area of Blue Healer to present at a senior management meeting. Your report should include the following: An introduction: state the purpose of the report and summarise the current organisational sustainability practices. Identify the environmental regulations that apply to the organisation Describe, and analyse, procedures that would assess Blue Healer’s compliance with the environmental/ sustainability regulations Explain at least five environmental and resource efficiency systems and procedures that could be relevant for the Blue Healer. Describe at least three benchmarks for environmental and resource sustainability that could be relevant to the organisation Outline at least three common environmental and energy efficiency issues within the industry in which Blue Healer operates
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Review the case study information and document the current resource usage of your team members. Document your team’s work processes as set out in the case study information and identify at least three ways of reducing their environmental impact. Document the company’s current purchasing strategies as set out in the case study information. Analyse these and determine at least one way that each could be improved. Evaluate the company’s costing strategies and determine whether these can be changed to ensure that the company take sustainability into consideration. Discuss possible strategies for ensuring that resource efficiency continues to occur. Set efficiency targets for your team While conducting the research, be mindful that many organisations require external assistance in determining the best ways to improve their sustainability. Find, and document, at least two environmental specialists that could perform this task for Blue Healer. They should operate in the same state or territory as your RTO. Include their name, website address and a summary of the services they offer. Develop an action plan to show at least six actions that will be completed by your team over the upcoming 12 months. The action plan should show the priorities of actions as well as timelines and responsibilities. Use the Sustainability Improvement Report Template to guide your work. Blue Healer Consultants Sustainability improvement report Introduction Sustainability report helps organizations set goals, and manage change more effectively. Organizational Sustainability Practices: Partner with Employees: Spend the time in training employees on the importance of sustaining the environment and share what the organization is doing to help conserve resources. Water and Electric Conservation: Preserving our water is something we can all join in by reducing the prospects for wasting this valued resource.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K For example, converting to energy-efficient faucets, toilets and lighting can be a great way to save water, energy and budget dollars. Chemical Management: We are learning more and more about the impact of chemicals on our environment. I strive to use green cleaning products and non-chemical products for pest control and weed management. Use chemical vendors to help train employees on the proper use and disposal of chemicals. Purchase Only Energy Efficient Products: Look for energy-efficient electronic products and use environmentally friendly settings on office equipment’s. Choose computer, electronic and IT acquisition products that are EPEAT registered to ensure the highest levels of efficiency. Environmental regulations: The Clean Air Act: The Clean Water Act: This Act was passed in 1977 and is imposed by the EPA, with assistance in specific matters from state agencies or entities. The Act makes it unlawful for any person to discharge any pollutant from a source point into navigable waters of the United States unless they have obtained a special license allowing such activity from the EPA. Ten years after its performing, the Clean Water Act was amended to include provisions which focused on toxic pollutants, authorized citizen suits and funded sewage treatment plants. The National Environmental Policy Act (NEPA): NEPA is oldest federal environmental protection laws, has been passed in 1969. The aim of NEPA is to ensure that the government researches and gives proper consideration to potential environmental effects before undertaking any major federal action, like the construction of a new highway. As part of this consideration, the government must complete Environmental Assessments (EAs) and Environmental Impact Statements (EISs) for any action they contemplate. The Occupational Safety & Health Act (OSHA): In 1970, concerned with the increasing lack of worker and workplace safety, Congress passed OSHA . The main thrust of OSHA is to require employers to provide their workers with a safe workplace. While some OSHA requirements do not directly affect the environment (such as the requirements concerning safety for workers on elevated sites), other provisions specifically address environmental issues. The Pollution Prevention Act: This Act is passed in 1990, includes provisions aimed at reducing the amount of pollution in the environment by making changes in production, operation, and use of raw materials by both private industry and the government. Also this Act is particularly focused on source decrease of pollution rather than reactively focusing upon how to deal with pollution once it has entered the environment. An area of the Pollution Prevention Act, which has had a dramatic and recognizable impact on the general public is the push towards recycling and reuse of materials. Regulation compliance: Participate environmental, health and safety objectives and targets into our business strategies and plans. Fulfill with environmental, health and safety laws, regulations, standards and ordinances in each of the countries in which we do business. Train employees with respect to environmental, health and safety performance and provide training to assist employees in performing their responsibilities.
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Foster environmental, health and safety ethics among management by setting management performance targets into our business strategies. Act responsibly and communicate openly with our customers, neighbours, employees, government officials and other stakeholders relative to the safety profile of our products and operations. Efficiency systems and procedures: Waste assessments can help you recognize and mange waste responsibly and efficiently. Enhanced purchasing practices can reduce the resources you use. Improved storage can make your site safer. It can minimize risks to health and the environment. Maintaining energy and water can help to decrease your costs and minimize emissions. Benchmarks: Enterprises will take at least 30% of their energy from renewable sources in the next three years and 100% in the following ten years. Sustainability considerations are joined into the board discussions on operational strategy, risk assessment & mitigation, and revenue allocation. Direct board involvement need in sustainability operations of the company. Make clear sustainability standards for suppliers. Energy efficiency issues: Production of too much waste Lack of cooperation from employees Use of non-reusable materials Current usage: Usual resources that we use at work consist of things such as energy and water. Energy comes in many forms. The most obvious form is electricity, which we use in the workplace to power up our appliances, and our computers. Gas is also a form of energy that we may use in our workplace for heating. There is also fuel that workplaces use for their vehicles. Water is used in many work environments, usually in the toilets and bathrooms, and also for drinking. Paper is also one of the typical resource that used in the workplace. Paper comes from trees, so it comes from a natural resource. Don't forget also that the building we actually work in, is made up of a variety of things such as bricks, metal and glass. Most of these products have obviously at some stage been extracted from the ground, so there has been an environmental influence at that point. Areas for improvement: Watch your water usage : You can easily get a reading from your water meter, and confirm that when no-one is on site (e.g. over the weekend), no water is being leaked anywhere. Using automatic taps, harvesting rain water, water-saving shower heads and low water-usage toilets can also further reduce your water usage. Recycle: if you can’t go paperless. Most workplaces still mix through paper, it’s no secret. Mixing through what was formerly an oxygen-producing entity is not great for the forest, the continent the forest is on, or humanity. Using recycled paper is a good start. Depending on your business, there are many exciting ways you can increase your use of recycled goods. For example, insulation based on old newspaper or roads made with old printer toners. Alternatives of power-plant: Like LED light-bulbs, motion-sensing to control that lighting, LED computer monitors etc. Prioritize buying or replacing equipment and appliances with their higher Energy Rating alternatives.
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Purchasing strategies: Supplier Optimization: The Company chooses a best mix of vendors who can provide the best prices and terms. This procedure usually means that the less able suppliers who cannot provide a quality service at the terms and prices required are rejected. Qualify Methods: Total Quality Methods, require the vendors to provide an ever increasing quality service with zero errors. The supplier ensures purchasing best practices using a number of tools such as six sigma. Green Purchasing: This is a common purchasing policies for governments and local governments. This policy champions the need for recycling and purchasing products that have a negative influence on the environment. Continuous improvement: Lean & Continuously Improving: It is designed to help eliminate waste throughout a company. Waste is anything that doesn't add value for the customer. This constant process improvement strategy works to eliminate problems rather than directly improve a process. The results are similar, but by taking a waste-focused approach, it is often easier to come up with goals from which improvement strategies can be developed. Value Stream Mapping: This is one of the most important continuous improvement strategies because it can be used within almost all others. This process looks at the design and flow of processes within a company to see where value is being added. A value stream map can also be a great brainstorming tool for areas that could be improved. Targets: 1. Set and track attainable goals: Outline key goals and take into consideration your team’s capacity to execute on them. Make sure you have processes in place, and consider HR workflow software, to track your progress. In the meantime, don’t forget to keep the goals achievable. Assigning one large project even with a reasonable deadline could be overwhelming. Otherwise, breaking large projects into smaller iterations shows clear progress and motivates colleagues as they move toward the final product. 2. Clarify roles and tasks: The next step is meeting with your team members one-on-one to communicate the priorities and expectations for their roles. First of all, describe the top two or three high priority tasks you want them to focus on. Then estimate the time your employees should devote to these tasks. At the same time, help them understand the quality of the work you are expecting. Then make sure to explain the result you are trying to achieve. And finally, get out of their way give your employees the freedom to work in the best manner possible. 3. Give and receive feedback: Develop a culture of trust in your team, providing constructive, meaningful feedback on a regular basis. For example, ask about the challenges your employees face, how you can help them slice their time more successfully, and whether they need more resources. 4. Enhance productivity by communicating effectively: One of the keys to working more efficiently is to get a single communication system. This idea is supported by the fact that almost half of US workers prefer to communicate with colleagues online, saving on productivity. The perfect communication system for your company is a team messenger. Every team can find the best solution depending on its needs. It will be the universe of your team where you won’t get distracted by chatting with relatives or friends.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Expert assistance: Swiss-contact promotes economic, social and ecological development by effectively integrating people into local commercial life. Swiss-contact makes opportunities for people to improve their living conditions as a result of their own efforts. https://www.swisscontact.org/fileadmin/user_upload/HEAD_OFFICE/Documents/Topics_Brochures/Bro chure_Resource_Efficiency.pdf Sustainability Specialists of Eco Canada help their organizations comply with national, provincial and local environmental regulations, while also ensuring their organization functions in a financially viable and socially responsible manner. These practitioners interpret and develop procedures to meet environmental regulatory requirements, establish sustainability strategies and programs, communicate with stakeholders about environmental concerns, and address the risks associated with environmental degradation. https://www.eco.ca/career-profiles/sustainability-specialist/ Action Plan Activity Priority Responsible Timeline Conserve water High Environmental manager Within a month Move to renewable energy sources High Supervisor Within 3 weeks Be paperless Medium HR Manager Within 2 weeks Reduce use of plastic Medium Environmental manager Within 2 months Reduce air pollution High Supervisor Within 6 months Reuse company's waste High Environmental manager Within 2 months 2. Send an email to the CEO (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment and ask for the place, time and date of the meeting with key personnel and other stakeholders (your assessor and at least two other students). Your assessor will advise you of the date and time of the meeting. Attach your Sustainability Improvement Report to the email.
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Respected Sir, Greetings. Attached with this mail is the Sustainability Improvement Report which includes scope of the report, environmental regulations, continuous improvement plans, energy efficiency targets of team, current purchasing strategies etc. Now I am requesting you to tell me about the date, time and venue of the meeting to be held with key personnel and other stakeholders. Waiting for your kind reply Regards, HR Manager 3. Participate in a meeting with key personnel and other stakeholders. Discuss your Sustainability Improvement Report with the meeting attendees, clearly explaining the information and your ideas.
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K At the meeting, encourage the stakeholders to provide input into the strategies to improve the company’s sustainability and how to implement these. During the meeting, demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding Before concluding the meeting, ask for the partici pants’ approval of your report and its action plan. 4. Revise your Sustainability Improvement Report. Following the meeting, revise your briefing report to reflect the feedback you received during the meeting. Save this version of the document as Revised Sustainability Improvement Report. Blue Healer Consultants Sustainability improvement report Introduction Sustainability report helps organizations set goals, and manage change more effectively. Organizational Sustainability Practices: Partner with Employees: Spend the time in training employees on the importance of sustaining the environment and share what the organization is doing to help conserve resources. Water and Electric Conservation: Preserving our water is something we can all join in by reducing the prospects for wasting this valued resource. For example, converting to energy-efficient faucets, toilets and lighting can be a great way to save water, energy and budget dollars. Chemical Management: We are learning more and more about the impact of chemicals on our environment. I strive to use green cleaning products and non-chemical products for pest control and weed management. Use chemical vendors to help train employees on the proper use and disposal of chemicals.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Purchase Only Energy Efficient Products: Look for energy-efficient electronic products and use environmentally friendly settings on office equipment’s. Choose computer, electronic and IT acquisition products that are EPEAT registered to ensure the highest levels of efficiency. Environmental regulations: The Clean Air Act: The Clean Water Act: This Act was passed in 1977 and is imposed by the EPA, with assistance in specific matters from state agencies or entities. The Act makes it unlawful for any person to discharge any pollutant from a source point into navigable waters of the United States unless they have obtained a special license allowing such activity from the EPA. Ten years after its performing, the Clean Water Act was amended to include provisions which focused on toxic pollutants, authorized citizen suits and funded sewage treatment plants. The National Environmental Policy Act (NEPA): NEPA is oldest federal environmental protection laws, has been passed in 1969. The aim of NEPA is to ensure that the government researches and gives proper consideration to potential environmental effects before undertaking any major federal action, like the construction of a new highway. As part of this consideration, the government must complete Environmental Assessments (EAs) and Environmental Impact Statements (EISs) for any action they contemplate. The Occupational Safety & Health Act (OSHA): In 1970, concerned with the increasing lack of worker and workplace safety, Congress passed OSHA . The main thrust of OSHA is to require employers to provide their workers with a safe workplace. While some OSHA requirements do not directly affect the environment (such as the requirements concerning safety for workers on elevated sites), other provisions specifically address environmental issues. The Pollution Prevention Act: This Act is passed in 1990, includes provisions aimed at reducing the amount of pollution in the environment by making changes in production, operation, and use of raw materials by both private industry and the government. Also this Act is particularly focused on source decrease of pollution, rather than reactively focusing upon how to deal with pollution once it has entered the environment. An area of the Pollution Prevention Act, which has had a dramatic and recognizable impact on the general public is the push towards recycling and reuse of materials. Regulation compliance: Participate environmental, health and safety objectives and targets into our business strategies and plans. Fulfill with environmental, health and safety laws, regulations, standards and ordinances in each of the countries in which we do business. Train employees with respect to environmental, health and safety performance and provide training to assist employees in performing their responsibilities. Foster environmental, health and safety ethics among management by setting management performance targets into our business strategies. Act responsibly and communicate openly with our customers, neighbours, employees, government officials and other stakeholders relative to the safety profile of our products and operations. Efficiency systems and procedures: Waste assessments can help you recognize and mange waste responsibly and efficiently. Enhanced purchasing practices can reduce the resources you use. Improved storage can make your site safer. It can minimize risks to health and the environment.
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Maintaining energy and water can help to decrease your costs and minimize emissions. Benchmarks: Enterprises will take at least 30% of their energy from renewable sources in the next three years and 100% in the following ten years. Sustainability considerations are joined into the board discussions on operational strategy, risk assessment & mitigation, and revenue allocation. Direct board involvement need in sustainability operations of the company. Make clear sustainability standards for suppliers. Energy efficiency issues: Production of too much waste Lack of cooperation from employees Use of non-reusable materials Current usage: Usual resources that we use at work consist of things such as energy and water. Energy comes in many forms. The most obvious form is electricity, which we use in the workplace to power up our appliances, and our computers. Gas is also a form of energy that we may use in our workplace for heating. There is also fuel that workplaces use for their vehicles. Water is used in many work environments, usually in the toilets and bathrooms, and also for drinking. Paper is also one of the typical resource that used in the workplace. Paper comes from trees, so it comes from a natural resource. Don't forget also that the building we actually work in, is made up of a variety of things such as bricks, metal and glass. Most of these products have obviously at some stage been extracted from the ground, so there has been an environmental influence at that point. Areas for improvement: Watch your water usage : You can easily get a reading from your water meter, and confirm that when no-one is on site (e.g. over the weekend), no water is being leaked anywhere. Using automatic taps, harvesting rain water, water-saving shower heads and low water-usage toilets can also further reduce your water usage. Recycle: if you can’t go paperless. Most workplaces still mix through paper, it’s no secret. Mixing through what was formerly an oxygen-producing entity is not great for the forest, the continent the forest is on, or humanity. Using recycled paper is a good start. Depending on your business, there are many exciting ways you can increase your use of recycled goods. For example, insulation based on old newspaper or roads made with old printer toners. Alternatives of power-plant: Like LED light-bulbs, motion-sensing to control that lighting, LED computer monitors etc. Prioritize buying or replacing equipment and appliances with their higher Energy Rating alternatives. Purchasing strategies: Supplier Optimization: The Company chooses a best mix of vendors who can provide the best prices and terms. This procedure usually means that the less able suppliers who cannot provide a quality service at the terms and prices required are rejected. Qualify Methods: Total Quality Methods, require the vendors to provide an ever increasing quality service with zero errors. The supplier ensures purchasing best practices
SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K using a number of tools such as six sigma. Green Purchasing: This is a common purchasing policies for governments and local governments. This policy champions the need for recycling and purchasing products that have a negative influence on the environment. Continuous improvement: Lean & Continuously Improving: It is designed to help eliminate waste throughout a company. Waste is anything that doesn't add value for the customer. This constant process improvement strategy works to eliminate problems rather than directly improve a process. The results are similar, but by taking a waste-focused approach, it is often easier to come up with goals from which improvement strategies can be developed. Value Stream Mapping: This is one of the most important continuous improvement strategies because it can be used within almost all others. This process looks at the design and flow of processes within a company to see where value is being added. A value stream map can also be a great brainstorming tool for areas that could be improved. Targets: 1. Set and track attainable goals: Outline key goals and take into consideration your team’s capacity to execute on them. Make sure you have processes in place, and consider HR workflow software, to track your progress. In the meantime, don’t forget to keep the goals achievable. Assigning one large project even with a reasonable deadline could be overwhelming. Otherwise, breaking large projects into smaller iterations shows clear progress and motivates colleagues as they move toward the final product. 2. Clarify roles and tasks: The next step is meeting with your team members one-on-one to communicate the priorities and expectations for their roles. First of all, describe the top two or three high priority tasks you want them to focus on. Then estimate the time your employees should devote to these tasks. At the same time, help them understand the quality of the work you are expecting. Then make sure to explain the result you are trying to achieve. And finally, get out of their way give your employees the freedom to work in the best manner possible. 3. Give and receive feedback: Develop a culture of trust in your team, providing constructive, meaningful feedback on a regular basis. For example, ask about the challenges your employees face, how you can help them slice their time more successfully, and whether they need more resources. 4. Enhance productivity by communicating effectively: One of the keys to working more efficiently is to get a single communication system. This idea is supported by the fact that almost half of US workers prefer to communicate with colleagues online, saving on productivity. The perfect communication system for your company is a team messenger. Every team can find the best solution depending on its needs. It will be the universe of your team where you won’t get distracted by chatting with relatives or friends. Expert assistance: Swiss-contact promotes economic, social and ecological development by effectively integrating people into local commercial life. Swiss-contact makes opportunities for people to improve their living conditions as a result of their own efforts. https://www.swisscontact.org/fileadmin/user_upload/HEAD_OFFICE/Documents/Topics_Brochures/Bro chure_Resource_Efficiency.pdf
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Sustainability Specialists of Eco Canada help their organizations comply with national, provincial and local environmental regulations, while also ensuring their organization functions in a financially viable and socially responsible manner. These practitioners interpret and develop procedures to meet environmental regulatory requirements, establish sustainability strategies and programs, communicate with stakeholders about environmental concerns, and address the risks associated with environmental degradation. https://www.eco.ca/career-profiles/sustainability-specialist/ Action Plan Activity Priority Responsible Timeline Conserve water High Environmental manager Within a month Move to renewable energy sources High Supervisor Within 3 weeks Be paperless Medium HR Manager Within 2 weeks Reduce use of plastic Medium Environmental manager Within 2 months Reduce air pollution High Supervisor Within 6 months Reuse company's waste High Environmental manager Within 2 months 5. Revise the Sustainability Policy and Procedures. Implement the changes to the company’s costing strategies by reviewing the Sustainability Policy and Procedures to reflect the feedback you received during the meeting. Save this version of the document as Revised Sustainability Policy and Procedures. Sustainability Policy and Procedures Purpose Scope The purpose of this policy is to provide staff, customers and suppliers with motivation and guidelines on sustainable practices to be showed within the company. To make sure staff, customers and suppliers involve in environmentally friendly practices wherever possible. To promote our company as a leader in environmental sustainability.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K This policy has been established for all staff of the Blue Healer. Policy We providing leadership in environmental management by ensuring environmental sustainability is essential to all of its activities as outlined below. Demonstrating practice : We will integrate sustainability into all its features and functions. It will be set in into all operational policies and procedures; considered in all strategic and operational planning; and enabled through sustainable practices. Shared responsibility : All members are responsible for our sustainability performance and as such will be made attentive of their role through induction, professional development, the provision of compulsory information and educational resources, along with ongoing training and awareness. Sustainability will form an main part of key performance indicators as a matter of process over time. Participation: Staff participation in decision-making about activities is appreciated and will be sought whenever possible in the development and implementation of our sustainability plan. Openness and transparency: Actions and processes will be transparent, and progress against identified indicators and targets will be discussed with staff on a regular basis. These reports will be made publicly available. Innovation and creativity : Creative and new approaches will be employed to find solutions to and eliminate unsustainable practices. Self-sufficiency: We will use resources created on the premises, with residual needs met using a sustainable procurement policy. Whole systems approach: A whole-systems approach will be implemented to create successful change towards sustainability. Procedures Water: Save water by switching the tap off properly after use. Save water by watering the office plants with water that is still in the kettle at the end of the day. Electricity: Turn off all lights at the end of the day. Wherever practical, equipment should be turned off completely at the end of the day rather than leaving it on standby. Waste : All used paper, cardboard, aluminium and hard plastic is to be placed in the recycling bins. The contents will be collected regularly by our Sustainable Salon waste contractors Printing: Documents should only be printed when they need to be proof read or used as hard copy. Where possible, non-final draft documents that need to be printed should be printed on the back of old documents. Recommendations : For more sustainability procedures should be given to the Operations Manager for consideration. All suggestions that require additional funding are to be approved by senior management before being undertaken.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 10 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K 6. Send an email to all meeting attendees (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should outline the feedback provided at the meeting and how that has been integrated into the Sustainability Improvement Report. Attach the following to the email: Revised Sustainability Improvement Report Revised Sustainability Policy and Procedures Respected Sir, Hello. Hope you are going well with good health. Attached with this mail are Revised Sustainability Improvement Report and Revised Sustainability Policy and Procedures. These two files include all the prescribed changes provided as feedback during the meeting. These will be approved after your final consent. Waiting for your kind reply Regards, HR Manager 7. Seek input from specialists (your assessor). Respected sir, Hope this email finds you best in health and spirits. I request you to give us your kind advice regarding sustainability for our company. The details of our sustainability policy are attached with this mail. Kindly go through it and give me your feedback. Waiting for your kind reply
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 11 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Regards, HR MANAGER
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 12 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K You are required to seek input from at least two sustainability experts. You will do this by writing an email to the specialists you documented in your Sustainability Improvement Report. Give an overview of the organisation and the sustainability improvements that have to be made. Ask them for their feedback about what?
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 13 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Assessment Task 3: Performance improvement implementation Information for students In this task, you are required to implement two of the activities on your Sustainability Improvement Report action plan: an inspection of the work areas you are responsible for, and an information session with your work team. You will need access to: your learning resources and other information for reference their Usage Record Template a work area for inspection energy use measurement device a room with a projector roleplay participants. Ensure that you: review the advice to students regarding responding to written tasks in the Hospitality Works Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTO’s submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Hospitality Works Student User Guide . Refer to the appendix for information on: where this task should be completed how your assessment should be submitted.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 14 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Note : You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 15 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Activities Complete the following activities. 1. Undertake an inspection of the work area (your RTO facility). Your Sustainability Improvement Report has been approved and you are now required to implement strategies identified in your action plan. This includes an inspection of the workplace to identify environmental sustainability and resource usage issues and to identify and report on possible solutions. You are required to undertake an inspection of the areas of the Blue Healer resort that are your responsibility. For the purposes of this assessment, this will mean you carrying out an inspection of the RTO facility where you are being assessed. Prior to undertaking the inspection, use the internet to determine which tools and techniques will help you to determine whether improvements can be made to current practices. Note that any improvements should relate to the efficiency targets you documented in your Sustainability Improvement Report. Record at least 3 actual or potential environmental sustainability and resource usage issues that you found during activity one. Use the environmental sustainability and resource Usage Record Template to record your findings. One of the tools you will use is an electricity consumption measurement device that will be provided by the RTO. Use the instructions provided and/or the internet to determine how to use the device provided. Then measure the energy consumption of at least three of the RTO’s workstations; energy consumption. Note that you are not required to undertake an extensive audit of the RTO’s workstations’ energy consumption. You are required to demonstrate your ability to measure team members’ energy usage. Use the device provided by the RTO and the Current energy usage table in the Usage Record Template to demonstrate how to do this. Your assessor will advise you of the date and time of the inspection and will observe you conducting the inspection. Environmental Sustainability and Resource Usage Record Areas of RTO & practices reviewed Provide a brief description of the issue in this section.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 16 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Use of consumables/ materials/ technology/ equipment Identify equipment that use energy and determine which equipment uses the most/least energy? Are switches left on overnight/weekend? Do staff use the sleep mode/screen saver? What practices are currently in place to help minimise energy wastage? ● Computers and printers are the tools that most use energy ● Over the weekend, the switches weren’t left on ● Now, the staff is using the sleep mode screen saver ● To minimise energy, we’ve set training sessions and contests for the departments with the less usage of energy Energy usage e.g. water, electricity gas How is energy used on a daily basis? What things/tasks use up the most energy? Are switches left on overnight/weekend? Are staff using energy sensibly? What practices are in place to support effective energy use? ● Energy is being highly used in a daily basis, but now the saving applies had actually been implemented ● Leaving the computers, printers and switches on are the activities that uses the most energy ● Not anymore ● Yes, after training ● In order to minimise energy, we’ve implemented training sessions and contests for the departments with the less usage of energy Waste Describe workplace waste. How is it disposed of? Are staff conscious of waste management practices e.g. recycling, reuse, disposal? ● We were spending a lot of energy in activities such as: not turning the equipments and lights off, using lots of papers, etc ● We have to make usage of the above resources for completing daily tasks. For this reason, the sustainable policy had been implemented Current energy usage Device used for measurements: Equipment being measured Team member Measurement Hours per month Energy usage per month
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 17 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Computers Mr. Sam Daily 80 200 W/hour Printers Mr. Gill Daily 24 30 to 50 watts Lighting Mrs. Susan Daily 90 1000 watts Air conditioner Mr. Tom Daily 36 4 kWh per hour Photocopying Mr. Rox Daily 34 300 to 500 watts Date of inspection or review: 10th March 2023 Completed by: 2. Develop a sustainability presentation. In order to present the company’s new Sustainability Policy and Procedures and your Sustainability Improvement Report to your team, you are required to develop a PowerPoint (or another presentation program) presentation. Your presentation should include the following:
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 18 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K A summary of the company’s Sustainability Policy and Procedures. This will include a description of how sustainability recommendations are to be made and how approvals for changes should be sought. The changes you made to the Sustainability Policy and Procedures. Informing your team that the company’s costing strategies now include sustainability as a primary consideration, you are implementing these changes within your team and the company, so make sure they understand what it means for them. A summary of your Sustainability Improvement Report, including the action plan A summary of the inspection you performed in the previous activity, including the team’s current energy usage you measured. As the team’s manager, you will be expected to integrate environmental and resource efficiencies into the other tasks that they carry out. Consider how this can be done and include a slide that explains your suggestions. You are also required to discuss ongoing monitoring and improvement activities that the team will be undertaking in the future. Include at least one slide on each of the following: Team activities to measure current resource usage Continuous improvement strategies to improve the team’s sustainability performance. You should point out that the training session itself is part of a continuous improvement strategy that will ensure that all members of the team understand how they can improve their sustainability performance. Change management techniques that will support the team’s sustainability performance. You should point out that the training session itself is a change management strategy that will help improve the team’s sustainability performance. Use the notes section of the presentation program to help you remember content when you are presenting. Save this file as Sustainability Presentation. 3. Send an email to your assessor. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. It should introduce and summarise the contents of the attachment and ask for the place, date and time of your presentation. Attach your Sustainability Presentation to the email. Respected Sir,
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 19 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Greetings. Attached with this mail is the Sustainability presentation which includes a brief introduction of the organizational policy, summary of the Sustainability Improvement Report and summary of the inspection of the resource usages. I also request you to inform me about the date, time and venue of the presentation. Waiting for your kind reply Regards, HR Manager 4. Deliver a sustainability training session for your team. At the outset of the presentation, indicate that the team will be able to ask questions during and at the end of the presentation and may offer suggestions for additional strategies. Clearly deliver your presentation content using the slides you have developed. When you have summarised the Sustainability Policy and Procedures and your Sustainability Improvement Report, discuss your findings from your inspection. Ask the meeting attendees for their suggestions for improving their environmental and resource efficiency management. Encourage them to identify more energy efficient ways of doing their jobs, and evaluate these strategies in the group. When you ask the meeting participants about their own resource usage practices, keep in mind that they are actually colleagues roleplaying members of your team, not Blue Healer employees. So, when you question them, make it clear that you are also asking for an honest reply to your questions as it applies to them in real life. As well as taking note of their responses, open up discussion about why they use resources in the way they do and whether they have considered changing this. Your team members should understand their own role in achieving sustainability improvements. Take notes on these discussions to assist you in the next activity. As well as present the information, you are required, in the role of Administration Manager, to solve problems that arise during the meeting, so pay attention to the issues raised by the group and try to find solutions to each. During and after the presentation, demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 20 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding You will be assessed on the quality of your presentation skills as well as the presentation itself. Done
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 21 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K 5. Update your Sustainability Improvement Report and action plan. Following the meeting, revise your report and plan to reflect the feedback you received during the meeting. Add the work team members’ energy usage that you measured during the meeting to the section in the Current usage section of your report. Analyse this information
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 22 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K and determine at least three methods of changing their usage to reduce their environmental impact. Save this as Updated Sustainability Improvement Report When completed, submit your updated report to your assessor. Blue Healer Consultants Sustainability improvement report Introduction Sustainability report helps organizations set goals, and manage change more effectively. Organizational Sustainability Practices: Partner with Employees: Spend the time in training employees on the importance of sustaining the environment and share what the organization is doing to help conserve resources. Water and Electric Conservation: Preserving our water is something we can all join in by reducing the prospects for wasting this valued resource. For example, converting to energy-efficient faucets, toilets and lighting can be a great way to save water, energy and budget dollars. Chemical Management: We are learning more and more about the impact of chemicals on our environment. I strive to use green cleaning products and non-chemical products for pest control and weed management. Use chemical vendors to help train employees on the proper use and disposal of chemicals. Purchase Only Energy Efficient Products: Look for energy-efficient electronic products and use environmentally friendly settings on office equipment’s. Choose computer, electronic and IT acquisition products that are EPEAT registered to ensure the highest levels of efficiency. Environmental regulations: The Clean Air Act: The Clean Water Act: This Act was passed in 1977 and is imposed by the EPA, with assistance in specific matters from state agencies or entities. The Act makes it unlawful for any person to discharge any
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 23 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K pollutant from a source point into navigable waters of the United States unless they have obtained a special license allowing such activity from the EPA. Ten years after its performing, the Clean Water Act was amended to include provisions which focused on toxic pollutants, authorized citizen suits and funded sewage treatment plants. The National Environmental Policy Act (NEPA): NEPA is oldest federal environmental protection laws, has been passed in 1969. The aim of NEPA is to ensure that the government researches and gives proper consideration to potential environmental effects before undertaking any major federal action, like the construction of a new highway. As part of this consideration, the government must complete Environmental Assessments (EAs) and Environmental Impact Statements (EISs) for any action they contemplate. The Occupational Safety & Health Act (OSHA): In 1970, concerned with the increasing lack of worker and workplace safety, Congress passed OSHA . The main thrust of OSHA is to require employers to provide their workers with a safe workplace. While some OSHA requirements do not directly affect the environment (such as the requirements concerning safety for workers on elevated sites), other provisions specifically address environmental issues. The Pollution Prevention Act: This Act is passed in 1990, includes provisions aimed at reducing the amount of pollution in the environment by making changes in production, operation, and use of raw materials by both private industry and the government. Also this Act is particularly focused on source decrease of pollution, rather than reactively focusing upon how to deal with pollution once it has entered the environment. An area of the Pollution Prevention Act, which has had a dramatic and recognizable impact on the general public is the push towards recycling and reuse of materials. Regulation compliance: Participate environmental, health and safety objectives and targets into our business strategies and plans. Fulfill with environmental, health and safety laws, regulations, standards and ordinances in each of the countries in which we do business. Train employees with respect to environmental, health and safety performance and provide training to assist employees in performing their responsibilities. Foster environmental, health and safety ethics among management by setting management performance targets into our business strategies. Act responsibly and communicate openly with our customers, neighbours, employees, government officials and other stakeholders relative to the safety profile of our products and operations. Efficiency systems and procedures: Waste assessments can help you recognize and mange waste responsibly and efficiently. Enhanced purchasing practices can reduce the resources you use. Improved storage can make your site safer. It can minimize risks to health and the environment. Maintaining energy and water can help to decrease your costs and minimize emissions. Benchmarks: Enterprises will take at least 30% of their energy from renewable sources in the next three years and 100% in the following ten years. Sustainability considerations are joined into the board discussions on operational strategy, risk assessment & mitigation, and revenue allocation. Direct board involvement need in sustainability operations of the company.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 24 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Make clear sustainability standards for suppliers. Energy efficiency issues: Production of too much waste Lack of cooperation from employees Use of non-reusable materials Current usage: Usual resources that we use at work consist of things such as energy and water. Energy comes in many forms. The most obvious form is electricity, which we use in the workplace to power up our appliances, and our computers. Gas is also a form of energy that we may use in our workplace for heating. There is also fuel that workplaces use for their vehicles. Water is used in many work environments, usually in the toilets and bathrooms, and also for drinking. Paper is also one of the typical resource that used in the workplace. Paper comes from trees, so it comes from a natural resource. Don't forget also that the building we actually work in, is made up of a variety of things such as bricks, metal and glass. Most of these products have obviously at some stage been extracted from the ground, so there has been an environmental influence at that point. Areas for improvement: Watch your water usage : You can easily get a reading from your water meter, and confirm that when no-one is on site (e.g. over the weekend), no water is being leaked anywhere. Using automatic taps, harvesting rain water, water-saving shower heads and low water-usage toilets can also further reduce your water usage. Recycle: if you can’t go paperless. Most workplaces still mix through paper, it’s no secret. Mixing through what was formerly an oxygen-producing entity is not great for the forest, the continent the forest is on, or humanity. Using recycled paper is a good start. Depending on your business, there are many exciting ways you can increase your use of recycled goods. For example, insulation based on old newspaper or roads made with old printer toners. Alternatives of power-plant: Like LED light-bulbs, motion-sensing to control that lighting, LED computer monitors etc. Prioritize buying or replacing equipment and appliances with their higher Energy Rating alternatives. Purchasing strategies: Supplier Optimization: The Company chooses a best mix of vendors who can provide the best prices and terms. This procedure usually means that the less able suppliers who cannot provide a quality service at the terms and prices required are rejected. Qualify Methods: Total Quality Methods, require the vendors to provide an ever increasing quality service with zero errors. The supplier ensures purchasing best practices using a number of tools such as six sigma. Green Purchasing: This is a common purchasing policies for governments and local governments. This policy champions the need for recycling and purchasing products that have a negative influence on the environment. Continuous improvement: Lean & Continuously Improving: It is designed to help eliminate waste throughout a company. Waste is anything that doesn't add value for the customer. This constant process
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 25 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K improvement strategy works to eliminate problems rather than directly improve a process. The results are similar, but by taking a waste-focused approach, it is often easier to come up with goals from which improvement strategies can be developed. Value Stream Mapping: This is one of the most important continuous improvement strategies because it can be used within almost all others. This process looks at the design and flow of processes within a company to see where value is being added. A value stream map can also be a great brainstorming tool for areas that could be improved. Targets: 1. Set and track attainable goals: Outline key goals and take into consideration your team’s capacity to execute on them. Make sure you have processes in place, and consider HR workflow software, to track your progress. In the meantime, don’t forget to keep the goals achievable. Assigning one large project even with a reasonable deadline could be overwhelming. Otherwise, breaking large projects into smaller iterations shows clear progress and motivates colleagues as they move toward the final product. 2. Clarify roles and tasks: The next step is meeting with your team members one-on-one to communicate the priorities and expectations for their roles. First of all, describe the top two or three high priority tasks you want them to focus on. Then estimate the time your employees should devote to these tasks. At the same time, help them understand the quality of the work you are expecting. Then make sure to explain the result you are trying to achieve. And finally, get out of their way give your employees the freedom to work in the best manner possible. 3. Give and receive feedback: Develop a culture of trust in your team, providing constructive, meaningful feedback on a regular basis. For example, ask about the challenges your employees face, how you can help them slice their time more successfully, and whether they need more resources. 4. Enhance productivity by communicating effectively: One of the keys to working more efficiently is to get a single communication system. This idea is supported by the fact that almost half of US workers prefer to communicate with colleagues online, saving on productivity. The perfect communication system for your company is a team messenger. Every team can find the best solution depending on its needs. It will be the universe of your team where you won’t get distracted by chatting with relatives or friends. Expert assistance: Swiss-contact promotes economic, social and ecological development by effectively integrating people into local commercial life. Swiss-contact makes opportunities for people to improve their living conditions as a result of their own efforts. https://www.swisscontact.org/fileadmin/user_upload/HEAD_OFFICE/Documents/Topics_Brochures/Bro chure_Resource_Efficiency.pdf Sustainability Specialists of Eco Canada help their organizations comply with national, provincial and local environmental regulations, while also ensuring their organization functions in a financially viable and socially responsible manner. These practitioners interpret and develop procedures to meet environmental regulatory requirements, establish sustainability strategies and programs, communicate with stakeholders about environmental concerns, and
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 26 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K address the risks associated with environmental degradation. https://www.eco.ca/career-profiles/sustainability-specialist/ Action Plan Activity Priority Responsible Timeline Conserve water High Environmental manager Within a month Move to renewable energy sources High Supervisor Within 3 weeks Be paperless Medium HR Manager Within 2 weeks Reduce use of plastic Medium Environmental manager Within 2 months Reduce air pollution High Supervisor Within 6 months Reuse company's waste High Environmental manager Within 2 months
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 27 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Assessment Task 4: Sustainability activities review Information for students In this task, you are required to report on outcomes of the implementation of your Sustainability Improvement Report by analysing data provided. You will need access to: your learning resources and other information for reference your Survey Results your Sustainability Implementation Report Template . Ensure that you: review the advice to students regarding responding to written tasks in the Hospitality Works Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTO’s submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Hospitality Works Student User Guide . Refer to the appendix for information on: where this task should be completed how your assessment should be submitted. Note : You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 20 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Activities Complete the following activities. Carefully read the following scenario. Assume that the Sustainability Improvement Report you developed has been implemented, as well as findings from sustainability inspections and reports in other areas of the resort. Sustainability initiatives that have been implemented include: Energy audit and all recommendations implemented including signage about energy use (e.g. switch off lights at night, turn down brightness, turn off taps) Recycling policy introduced, and three more recycling bins introduced. Green purchasing policy developed (on staff intranet, email sent to staff to advise). Green transport policy developed and implemented (on staff intranet, email sent to staff to advise). Assume also the following sustainability targets: Reduce electricity consumption by 20% within six months. Promote awareness of sustainability initiatives amongst all staff members A staff survey (results provided in Survey Results), as well as an energy audit have been undertaken. The results of the energy audit are as follows: Actions implemented: Replaced halogen downlights with energy efficient downlights and transformers. Connected to natural gas, converting to an energy source with one-third of the greenhouse gas emissions of electricity from coal Replace electric storage hot water heater with instant solar hot water Replaced air conditioner with a more efficient inverter unit. All of the interventions cost a total of $4,800. Prior to energy audit: Annual energy bill: $2,415 a year Annual greenhouse emissions: 18 tonnes a year Six months later: Annual energy bill: $2,275 a year Annual greenhouse emissions: 14.3 tonnes a year
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 21 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K One year later: Annual energy bill: $1,800 a year Annual greenhouse emissions: 10.2 tonnes a year Note: Four new staff members were employed in the last six months may account for increase. Energy targets were not adjusted to account for the new staff. 1. Develop a sustainability implementation report. You are required to review the results of the staff survey and the energy statistics provided. Based on your review, develop a short report that outlines: Analysis of staff survey results and achievements against targets Analysis of energy audit data and achievements against targets Recommendations for additional actions that need to be taken based on the data above. Recommend new efficiency targets Summary of the success of the sustainability policy and procedures based on analysis. Updates to the compan y’s Sustainability Policy and Procedures to account for recommended improvements. Use the Sustainability Implementation Report Template to guide your work. Blue Healer Consultants Sustainability Implementation Report Analysis of staff survey results and achievements against targets Reduce electricity consumption by 20% within six months. Promote awareness of sustainability initiatives amongst all staff members Analysis of energy audit data and achievements against targets Replaced halogen down-lights with energy efficient down-lights and transformers. Connected to natural gas, converting to an energy source with one-third of the greenhouse gas emissions of electricity from coal Replace electric storage hot water heater with instant solar hot water Replaced air conditioner with a more efficient inverter unit. All of the interventions cost a total of $4,800.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 22 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Six months later: Annual energy bill: $2,275 a year Annual greenhouse emissions: 14.3 tonnes a year One year later: Annual energy bill: $1,800 a year Annual greenhouse emissions: 10.2 tonnes a year Recommendations for additional actions that need to be taken based on a review of the data Add a green section to your newsletter Integrating sustainability tips in your communications plan can help spark and reinforce green behaviour. Suggestions for waste reduction, lower energy use and recycling programs can be a simple yet effective addition to facility-wide announcements. Use Energy Efficient Appliances While you can certainly turn off appliances and electronics when you are not using them, it doesn’t quite fix the issue for mandatory ones. For example, during business hours, it is normal for stores to leave their lights on. Thus, you can’t cut their usage. However, you can reduce the amount of energy they use by using energy-efficient bulbs. Don’t Print, Email You can be more sustainable by setting up an email subscription . This allows you to send out emails as frequently as you want that have more information than a flyer does. Recommend new efficiency targets To reduce annual energy bill to 50%. To decrease the annual greenhouse emissions. Summary of success of sustainability policy and procedure based on analysis. The company has achieved its sustainability goal within six months. Updates to sustainability policy and procedure to account for recommended improvements. Water Save water by switching the tap off properly after use. Save water by watering the office plants with water that is still in the kettle at the end of the day. Electricity Turn off all lights at the end of the day. Wherever practical, equipment should be turned off completely at the end of the day rather than leaving it on standby. Waste
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 23 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K All used paper, cardboard, aluminium and hard plastic is to be placed in the recycling bins. The contents will be collected regularly by our Sustainable Salon waste contractors Printing Documents should only be printed when they need to be proof read or used as hard copy. Where possible, non-final draft documents that need to be printed should be printed on the back of old documents. Double-sided documents should be used wherever possible. Blue Healer Consultants Sustainability survey question results Six staff was provided with the surveys, and all six responded. Which of the following initiatives are you aware of in the workplace? Staff member 1: Recycling, turn down brightness on monitor, Staff member 2: Recycling, transport (ride, walk, catch public transport to work), using technology to reduce impacts e.g. proposed e-books. Staff member 3: Recycling, switch off lights, double sided printing Staff member 4: Save water by not leaving taps on for too long. Staff member 5: Regular energy audits Staff member 6: Recycling How concerned are you about sustainability overall? Staff member 1: Quite important. Staff member 2: Really concerned. I owe it to my children to do as much as I can. Staff member 3: Reasonably concerned. Staff member 4: Very important, we are all responsible for sustainability. Staff member 5: Very concerned but I think the government need to sort it out. Staff member 6: Not really clear on the whole concept. How important is sustainability at work to you? Staff member 1: Very important. We all need to do our bit. Staff member 2: Very important. Workplaces need to set good examples. Staff member 3: Somewhat important. The government needs to sort this out. Staff member 4: Very important. We are all responsible for sustainability. Staff member 5: Somewhat important but really, at the end of the day, we all need to do our job. Staff member 6: Very important. The feeling that what I do on a day to day basis has a direct impact on our company and its success.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 24 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K What sustainability areas would you like to see improved? Staff member 1: More training to increase awareness and efficiency in procedures. Staff member 2: Brainstorming meetings to make sure we come up with good ideas, such as sustainability weeks, ride to work week with incentives, more support from senior management. Staff member 3: Not sure. Staff member 4: Compost bin in kitchen. Staff member 5: More training and more support from senior management, such as a budget for the initiatives. Staff member 6: More training and information 2. Send an email to stakeholders (your assessor). The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. The email text should briefly explain the purpose and contents of the report and promote the strategies that have proven to be successful. Attach your Sustainability Implementation Report to the email. Respected Sir, Hope this mail finds you in good health and spirits. Attached with this mail is the Sustainability Implementation Report. This report was written to check the energy efficiency of the company and to check whether they have met the sustainability goals or not. It will be approved after your final consent. Waiting for your kind reply Regards, HR Manager 3. Send an email to your team (your assessor). You have been given permission to implement a system that rewards individuals, or the whole team, when sustainability targets have been reached. The rewards should cost no more than $200 per year for each area of the Blue Healer.
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SIT40516 Certificate IV in Commercial Cookery Student Assessment Tools BSBSUS401 Implement and monitor environmentally sustainable work practices | Page 25 of 22 V1.0: May 2021, Approved: QAC International College of Tasmania Pty Ltd trading as: TasCollege RTO Code: 45352 | CRICOS Code: 03683K Consider what rewards could be appropriate for your work team and describe these to your team. Inform the team whether they have earned the reward(s) based on the evaluations you made in your Sustainability Implementation Report. The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. Attach your Sustainability Implementation Report to the email. Respected Sir, Hello. Hope you are going well with good health. Attached with this mail is the Sustainability Implementation Report. It includes the sustainability targets of the company. It is to inform you all that whoever will achieve the sustainability targets of the organization, they will be rewarded. The reward will be mostly in the form of two days off from work, a great dinner from the company, or a 5% increase in basic pay etc. Waiting for your cooperation Regards, HR Manager
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