CHCMHS005-Learner-Workbook-V1.0.v1.0 (1)

CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues Learner Workbook

P a g e | 1 Table of Contents Table of Contents ............................................................................................................................. 1 Learner Workbook Activities ............................................................................................................ 2 Activity 1A ...................................................................................................................................... 2 Activity 1B ...................................................................................................................................... 2 Activity 1C ...................................................................................................................................... 3 Activity 1D ..................................................................................................................................... 4 Activity 1E ...................................................................................................................................... 5 Activity 2A ...................................................................................................................................... 6 Activity 2B ...................................................................................................................................... 6 Activity 2C ...................................................................................................................................... 7 Activity 2D ..................................................................................................................................... 7 Activity 3A ...................................................................................................................................... 8 Activity 3B ...................................................................................................................................... 9 Activity 3C .................................................................................................................................... 10 Activity 3D ................................................................................................................................... 11 Activity 4A .................................................................................................................................... 12 Activity 4B .................................................................................................................................... 13 Activity 4C .................................................................................................................................... 14 Activity 4D ................................................................................................................................... 15 Activity 4E .................................................................................................................................... 16 Activity 5A .................................................................................................................................... 17 Activity 5B .................................................................................................................................... 18 Activity 5C .................................................................................................................................... 19 Summative Assessments answer guide ........................................................................................... 20 Section A: Skills Activity ............................................................................................................... 20 Section B: Knowledge Activity (Q & A) ......................................................................................... 21

P a g e | 3 There are services, programs and intervention that are residential, based in the community or hospital based. Sometimes it includes the support group, rehab, or specific therapies. So, we need to consider the persons issues and what support needed. Some program and intervention include. Mind Australia: support people living with mental health issues. Beyond blue: address issues associated with depression, anxiety, and related substance misuse disorder. Addiction counselling services: program that can offer help to people with addiction. Youth Projects a Melbourne based non-profit organization for the homeless provide free Dual Diagnosis counselling services and Naltrexone training as well as overdose awareness programsi

P a g e | 4 Activity 1C Estimated Time 20 Minutes Objective To provide you with an opportunity to assess the impact and nature of co- existing conditions on the person, including their social, financial and legal status. Activity 1. Your assessor will give you a profile of a person that you will be working with, outlining the co-existing conditions that they have. Your task is to assess the nature of their co-existing conditions. 2. What impact may their co-existing conditions have on them?

P a g e | 6 Activity 1E Estimated Time 25 Minutes Objective To provide you with an opportunity to research or consult with specialist services, as needed, to gather additional specific information about the relevant AOD substances and their interactions or possible impacts on someone with mental health issues. Activity You will conduct this Activity in a tutorial. You do not need to do anything here. Move on to the next section. Use an example person from one of your previous activities (e.g. 1B, 1C or 1D) to complete the following task. Gather information about the AOD substances relevant to your example person. Explore their interactions or possible impacts on that person, considering their specific mental health issues. Your information could include:  What substance it is  What it does  What instant effects it can have on the body  What long-term effects it can have on the body  How it can affect your example person’s specific mental health issue  Any effects it can have on relevant medication. Summarise your findings and attach them to your workbook.

P a g e | 7 Activity 2A Estimated Time 20 Minutes Objective To provide you with an opportunity to build an effective working relationship with the person. Activity 1. Outline the different things that you can do in order to build an effective working relationship with a person you are supporting. Talk decidedly about individuals you are supporting Work on your relational abilities by supporting Start discussions by posing inquiries Recognizing, considering, and addressing their necessities Share Information 2. Write an example of a scenario in which an effective working relationship is not being built. Include examples of behaviour that would not lead to an effective working relationship. MRS Zen is working at one of the disability supports in Melbourne. She has co- workers who are senior than her and spending more years in that organization. As Mrs Zen is new at work other co-workers always wants her to do more job including their part of Job. Mrs Zen from south Asian country, so she also faced cultural discrimination by her other co-workers. The behaviours of Mrs Zen’s 's co - workers would not lead to an effective working relationship. To Lead to an effective working relationship, they must ensure that all employees treated fairly, their cultural, economic, and political differences are accepted, and all employees are treated with respect. Anti- discrimination Age Discrimination Act 2004 Activity 2B Estimated Time 25 Minutes Objective To provide you with an opportunity to discuss with the person their existing services and supports, and their perspective on collaboration or coordination across services. Activity You will conduct this Activity in a tutorial. You do not need to do anything here. Move on to the next section. A signed observation by either an approved third party or the assessor will need to be included in this activity as proof of completion. Role Play Activity Get into the same pairs you were in for Activity 1D. Task 1 Person A is the person with co-existing issues. Use your situation from activity 1D and come up with your existing services and supports. Person B is the worker. Your job is to discuss their existing services and supports with them. You should also discuss their perspective on

P a g e | 9 support people should be supported and encouraged to make their own decisions Activity 2D Estimated Time 25 Minutes Objective To provide you with an opportunity to develop and document a plan with the person that reflects choices made and work collaboratively with the person to facilitate the implementation of appropriate strategies, services and resources. Activity 1. Refer back to Activity 2C. Using the example ‘person with co-existing issues’ develop and document a plan. Your plan may refer to:  The person’s goals and objectives  The actions that need to be completed to achieve these goals  Timelines and deadlines  Possible problems and how they can be addressed  Appropriate strategies, services and resources that may need to be used  Relapse prevention strategies. Attach a copy of your plan to your workbook. 2. Using your plan, outline ways in which you may need to work collaboratively with the person to facilitate the implementation of the appropriate strategies, services and resources. Activity 3A Estimated Time 15 Minutes Objective To provide you with an opportunity to identify issues that are outside the scope of the service and/or the scope of the worker and collaboratively identify appropriate service and other support options with the person. Activity 1. Outline two issues that could occur that would be outside the scope of your service or you, the worker. An individual being upheld for one psychological well - being issue might foster indications of an alternate psychological well - being issue - an issue that is not tended to inside your administration. Or self-harm. An individual being upheld for liquor misuse might foster a related actual issue (for example liver harm) that should be tended to inside an alternate assistance 2. Explain how you would handle the issues outlined in your previous answer. Refer to possible service and support options that could be appropriate. For Self-Harm or physical issues – Medical and hospital services including CATT/MHAT Follow protocol Call triple 000 for Police and Ambulance

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P a g e | 12 Activity 3C Estimated Time 20 Minutes Objective To provide you with an opportunity to work collaboratively with the person to determine referral options, and responsibilities and consents required and make referrals in consultation with the person and in line with organisation protocols. Activity 1. Outline an issue that a person may have that would require a referral. Mr Shun presented with suicidal thoughts and has no intention of giving up drinking. I have referred him to mental health unit at Royal Melbourne Hospital for further evaluation. 2. What referral options would that person have? Mental Health Evaluation and assessment. Because Mr Shun is speaking of this it is my job to report this as it is mandatory. 3. What responsibilities would you have throughout the referral process? Making the phone call with other parties. Sending all the documents to support the person through email Writing letter in order to include profile of a person, reason of transfer, and the goal to be achieved. Calling Medical services and police attendance. 4. What consents would be required? There would be no consent as it would be in good faith to assist Mr Shun 5. Outline how you would then make a referral for this person, taking your organisation’s protocols into consideration. Follow policy and procedure manual. Mandatory report to the incident, speak to my supervisor and other co-workers Ensure everyone is safe

P a g e | 13 Activity 3D Estimated Time 10 Minutes Objective To provide you with an opportunity to follow up and evaluate referrals to ensure they have been effective. Activity Imagine you are about to follow up and evaluate a referral that you have previously made. What questions would you be aiming to answer?

P a g e | 15 Activity 4B Estimated Time 20 Minutes Objective To provide you with an opportunity to prevent risks by identifying triggers, strategies to manage risks and contingency options. Activity 1. Take three of the potential risks that you outlined in the previous activity, and identify the triggers of these risks. 2. Outline how you could manage these risks in an attempt to prevent associated harm. 3. Give details of a contingency plan that is in place within your organisation. When will it need to be used and what should you do?

P a g e | 16 Activity 4C Estimated Time 20 Minutes Objective To provide you with an opportunity to use evidence-based de-escalation techniques, conflict resolution and negotiation skills to manage conflict. Activity A signed observation by either an approved third party or the assessor will need to be included in this activity as proof of completion. The assessor will set up the session so that you can demonstrate your ability to manage conflict. They will create a situation that is relevant to your particular role and organisation. Your task is to demonstrate that you are able to deal with the situation that they’ve created in order to manage conflict. This may involve using de-escalation techniques, conflict resolution and negotiation skills.

P a g e | 18 Activity 4E Estimated Time 30 Minutes Objective To provide you with an opportunity to comply with laws, relevant ethical guidelines and policy requirements that affect duty of care and dignity of risk. Activity 1. First, define ‘duty of care’ and ‘dignity of risk’. 2. Now, explore the different laws, ethical guidelines and policy requirements that can affect duty of care and dignity of risk. This may include:  WHS legislation or policies  Privacy laws  Relevant codes of ethics  Human rights legislation. Summarise your findings and attach them to your workbook.

P a g e | 19 Activity 5A Estimated Time 30 Minutes Objective To provide you with an opportunity to develop and maintain records of services provided, decisions made and follow-up actions in collaboration with the person, and communicate relevant information to work colleagues and other people working with the person, with the persons consent. Activity 1. Develop an example record for a hypothetical person that you have been supporting. It should include information on:  Services provided  Decisions made  Follow-up actions. Demonstrate an understanding of any relevant organisational policies or protocols. 2. Imagine your instructor is your colleague. Your next task is to communicate the relevant information from your record with them. Use this opportunity to demonstrate your ability to communicate effectively.