Hello Class,
Managing conflict is essential to any organization's success, and it is particularly crucial in modern healthcare organizations. Healthcare organizations face many challenges, such as budget cuts and resistance to change, which require effective conflict management strategies.
One way to manage conflict effectively is through collaborative and competitive strategies. Collaborative strategies involve bringing together representatives from different departments to find solutions that meet everyone's needs. This approach can create a sense of inclusivity and value among staff members, leading to more effective problem-solving and decision-making.
On the other hand, competitive strategies can create healthy competition among staff members and encourage them to think outside the box. However, ensuring that the competition does not create animosity or lead to a "win at all costs" mentality is crucial, which can be counterproductive.
Burns, L. (2019). Shortell & Kaluzny's Health Care Management (7th ed.). Cengage Learning US.
Inclusivity is a critical aspect of both collaborative and competitive strategies. By involving staff members from different departments and levels
of the organization, everyone can feel valued and heard, leading to more effective conflict management and decision-making.
In conclusion, managing conflict in modern healthcare organizations requires
various strategies. Collaborative and competitive strategies can be effective, depending on the specific situation. Both strategies reflect the value of inclusivity by involving staff members from different departments and levels of the organization, ensuring that everyone feels valued and heard.
