How We Listen To Understand
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Jan 9, 2024
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How We Listen To Understand
Cynthia N. Perry
Post University
107_37: Introduction To Communication
DR. Christine DeLucia
10/01/23
How We Listen To Understand
I chose the movie scene Tadashi Is Here from the movie “Big Hero 6”, active listening is effectively demonstrated to express empathy. While Hiro is grieves for his brother Tadashi, Baymax, the healthcare robot, scans and listens to his emotional state with a gentle compassionate demeanor. By mirroring Hiro’s emotions and responding in a care and understanding manner, Baymax exemplifies the importance of empathy in building strong relationships.
According to the article by Peterson (2021) titled “The Empathy Trap”, active listening is a crucial
aspect of empathy and requires intentional effort to truly understand and relate to another person’s emotions. In this movie scene, Baymax showcases the value of active listening to a means to connect with others on a deeper level.
Moreover, research indicates that effective listening and empathy have numerous benefits, such
as improved communication, increased trust, and better relationships (Goleman, 2006). Baymax’s active listening helps Hiro feel heard and understood, creating a sense of trust and connection between the two characters.
In addition to Peterson’s article, Davis (1996) argues that empathy plays a critical role in social interactions and that individuals who are more empathetic are better able to understand and connect with others. This idea is reflected in the movie scene, where Baymax’s empathy allows him to connect with Hiro on a personal level.
In conclusion, the movie scene “Big Hero 6 – Tadashi Is Here” effectively showcases the use of active listening to express empathy, highlighting the importance of empathy in building strong and meaningful relationships. By understanding the connection between active listening, empathy, and relationship-building, individuals can improve their communication skills and foster more positive interactions with others.
I recently came across an interesting TED Talk by Julian Treasure titled "5 ways to listen better." In this talk, Treasure emphasizes the importance of listening and its impact on empathy. He suggests that listening is a skill that can be learned and improved upon, and that it is essential for building strong relationships. Treasure outlines five techniques for better listening, including silence, the mixer, savoring, listening positions, and RASA (Receive, Appreciate, Summarize, Ask). By implementing these techniques, individuals can improve their listening skills and better connect with others. One key takeaway from the talk is the need to be fully present and engaged when listening. According to Treasure, true listening involves not only hearing the words being spoken, but also understanding the emotions and intentions behind them. By doing so, individuals can better empathize with the speaker and build stronger relationships. Overall, Treasure's TED Talk provides valuable insights into the importance of listening and its relationship to empathy. By improving our listening skills, we can better understand and connect with others, ultimately leading to more positive and fulfilling relationships. Here's the link to the TED Talk: https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better?language=en
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References
Davis, M. H. (1996). Empathy: A social psychological approach. Westview Press.
Goleman, D. (2006). Social Intelligence: The New Science of Human Relationships. Bantam.
Peterson, A. H. (2018, June 18). The Empathy Trap. Time. https://time.com/5312483/the-empathy-trap/
https://www.ted.com/talks/julian_treasure_5_ways_to_listen_better?language=en
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