PC III- Session 3

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Jan 9, 2024

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PC III-Session III --- Interpersonal Chapter 18 Factors Influencing Communication with Children (Pg. 348) • Some studies show school-age children are more satisfied if their health care provider is the same sex. • Past studies showed that communication by female providers was more social, more encouraging, and involved speaking more often directly with the child client. • Use of good age-appropriate communication strategies probably outweighs gender as a factor in successful communication with a child, but gender cannot be excluded as a factor affecting communication. Understanding the Ill Child’s Needs (Pg. 348) Family Centered Care (Pg. 348) • Patient and Family Centered Care Rounds at Hasbro Children's Hospital • https://www.youtube.com/watch?v=sQ- HH5tapzo • At The Centre of Care: Reflections on Child and Family Centred Care at SickKid • https://www.youtube.com/watch? v=_09IRcnqark

PC III-Session III --- Interpersonal Chapter 18 Assessment of Childs Communications Needs ( Pg. 349) • Communicating with Kids through Teddy Bears; Dr. Donald Mordeci, Chief of Psychiatry Interviewed • http://www.youtub e.com/ watch?v = kj uJTiEA_eg Regression as a Form of Childhood Communication (Pg. 350) Age-Appropriate Communication (Pg. 351)

PC III-Session III --- Interpersonal Chapter 18 Active Listening (Pg. 360) The process of active listening takes form initially from watching the behaviors of children as they play and interact with their environments. As a child’s vocabulary increases and the capacity to engage with others develops, listening begins to approximate the communication process that occurs between adults, with one important difference: Because the perceptual world of the child is concrete, the nurse’s communication should be at the child’s developmental level. Authenticity and Veracity (Pg. 360) Sometimes adults ignore children’s feelings or else deceive them about procedures, illness, or hospitalization in the mistaken belief that they will be overwhelmed by the truth. Just the opposite is true. Children, like adults, can cope with most stressors as long as they are presented in a manner they can understand and given enough time and support from the environment to cope. Teens rate honesty, attention to pain, and respect as the three most important factors in their quality of care. You should never allow any individual, even a parent, to threaten a child. For example, a few parents have been heard to say, “You be good or I’ll have the nurse give you a shot.” It is appropriate to interrupt this parent. Conveying Respect (Pg. 360) It is easy for adults to impose their own wishes on a child. Respecting a child’s right to feel and to express feelings appropriately is important. Providing truthful answers is a hallmark of respect. When interacting with the older child, using the concept of mutuality will promote respect and should foster more positive and lasting health care outcomes. Confidentiality needs to be maintained unless the nurse judges that revealing information is necessary to prevent harm to the child or adolescent. In such cases, the child needs to be advised of the disclosure. Parent-Nurse Partnership when caring for sick children (Pg.361) Key Points in Communicating With Children According to Age Group (Box. 18.2 Pg.351)

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PC III-Session III --- Interpersonal Chapter 18

PC III-Session III --- Interpersonal Chapter 18 • Watch the following videos and plan to briefly discuss after watching them. • Samantha (from "My Life, My Illness") • https://www.youtube.com/watch?v=- jrIwP8VXrI • Kincade (from "My Life, My Illness") • https:// www.youtube.com/watch?v=6qlO7eIsLxI • IV for Liam • https:// www.youtube.com/watch?v=GQBf- sdDVrU • Jordan goes to the Emergency Room :( • https://www.youtube.com/watch? v=bmAnwE9Yl74

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PC III- Session 3

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