Week 4 Forum
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School
American Military University *
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Course
101
Subject
Communications
Date
Jan 9, 2024
Type
docx
Pages
1
Uploaded by mseish
Discussions:
Self-disclosure can be a rewarding, but often challenging, exercise to determine our own communication challenges.
The Johari Window
offers a non-threatening model to help provide feedback and communication among peers and co-workers (
see video under Content –
Week 4 - Reading and Resources
). Sometimes, we may forget about all the emotions present at work. Some of these emotions result from personal
difficulties, work pressure and stress, and/or the ability to perform beyond our potential.
Based on your readings this week (see Content - Week 4 - Reading and Resources),
and regardless of the emotions experienced at work, having a strategy to deal with emotions and conflicts can help to create a happier work environment.
What proactive steps can be taken to hold
our emotions in check in the face of ineffective communication and
leadership practices? How can self-disclosure facilitate effective communication in the workplace?
Be creative in your answer!
Hello Professor and Classmates,
When dealing with our emotions in the workplace, regarding ineffective communication and leadership practices, the first thing I would do is to step back and take a deep breath or possibly
quite a few deep breaths. Inhaling and exhaling gives me time to think clearly, taking my emotions out of it, and evaluate on the best way to re-approach the situation. I also try to be aware of my facial expressions and body language when communication because that can cause lots of miscommunication when communicating, or even give away a negative vibe to others. When emotions, especially negative ones such as anger, fear, or sadness, are highly involved during communications, people tend to speak or lash out first, and not think. When communicating, you have to actively listen and put the emotions aside. Not saying you should be totally unemotional but just avoid expressing the negative ones such as anger and fear. Controlling your emotions and remaining calm and rational in the workplace is imperative. When you have control of your emotions as a leader, others will look up to you and do the same. You also want to be aware of others emotions and understand them. As a leader, you want the best for everyone in the workplace and you want to have empathy for others to maintain a stress-free workplace for all. If someone seems troubled or running high off of emotions, try to see why. Ask if they are ok or if they need some off time to handle personal matters. This can improve, not only your communication within the workplace, but your trust with co-workers as well.
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