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Evergreen Valley College *
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340
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Communications
Date
Apr 3, 2024
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6
Uploaded by BarristerKouprey698
Module 1 Quiz a* Submission Deta Time: 31 minutes Due Mar 17 at 11:59pm Points 50 Questions 41 Available Mar 11 at 12:01am - Apr 25 at 11:59pm Time Limit 120 Minutes Current Score: 49 out of 50 Kept Score: 49 out of 50 Instructions “Okay, le's start the exam, Stinking caps on, everyone—stinking caps on.” Let's get ready for Quiz 1! Once you open this quiz, you must finish it in one sitting (2-hour maximum). This quiz is composed of multiple-choice, true/false, concept matching, and fillin questions based on the assigned readings, videos, and podcasts on the "Learning Materials page. You are welcome to refer to your readings and notes, but | highly recommend you complete them all BEFORE opening the quiz. When you are finished, click on Submit Quiz. Keep in mind that although the questions are automatically graded, | will review them after the deadline. The quiz must be completed before the deadline stated in the syllabus to avoid a late penalty. Attempt History Attempt Time Score LATEST Attempt 1 31 minutes 49 out of 50 Score for this quiz: 49 out of 50 Submitted Mar 21 at 6:25pm This attempt took 31 minutes. Question 1 1/1pts Verbal communication involves using speech to exchange information with others. Question 2 1/1pts 1 you want to receive an immediate answer, it is recommended that you use written communication. False Question 3 1/1pts Don't P 1 ‘media such as e-mail for Question 4 1/1pts is the ability to act or speak in a way that maintains good relations with others or avoids giving offense. tact | Correct Answers Tact tact Question 5 1/1pts Meetings, interviews, conferences, speeches, and phone calls are forms of communication. ethical EE e impartial Question 6 1/1pts In verbal communication, the average adult can best understand language ata ____ reading level. fourth-grade Lo AR
tenth-grade Question 7 1/1pts ‘The three P's of vocal tuning include all of these EXCEPT: ‘proximity pace pitch pauses Question 8 1/1pts distractions block or reduce effectiv and include background terrupti and busy Verbal Physical botha. and b. neither a. nor b. Question 9 1/1pts Case1-1 Darlene is studying Aristotle’s rhetorical triangle in her communication class. Please answer the questions below. Asistotle diagrammed the effectiveness of speakers in a triangle, which he called the rhetorical triangle. Rhetor means *___ " in Greek. voice public speaki words speaker Question 10 1/1pts Verbal language includes hand and arm gestures, eye contact and movement, facial expressions, the position of your body, and your overall appearance. False Question 11 3/3pts Correct! Correct! Correct! Please identify the letter of the choice that best matches the situation described below. Promote a close or friendly working spoken communication v relationship Deliver a formal message written communication v Congratulate a colleague spoken communication v Minimize misunderstandings when mETIEr | @ providing information Avoid interrupting your colleague itten communication <. Question 12 1/1pts E-mail is the most popular way to exchange information in organizations. Question 13 1/1pts Memos are generally shorter, more immediate, and less formal than e-mail messages. False Question 14 1/1pts To keep from being blocked by spam filters, avoid exclamation points and words in all caps in your e-mail messages.
False Question 15 1/1pts Unlike e-mail, you should only send memos to others within your organization. Question 16 1/1pts Make sure to include a deadline when you write a bad-news message False Question 17 1/1pts | Correct Answers A ‘message asks for information or action from someone clse. request request Request Question 18 1/1pts Whether you are writing an e-mail or composing a printed memo, your messages should include four basic elements that does NOT include a subject line closing statement Question 19 1/1pts In a memo header, “Re” is short for the Latin word Res, which means * memo regarding subject urgent Question 20 1/1pts ‘The memo header lists basic information about the document. Most memo headers include at least four lines which typically do NOT include Date To From A call to action Question 21 1/1pts When writing and sending e-mail responses, the chapter recommends to do all of the following EXCEPT answer all the questions in the request anticipate related questions [ corect T respond as quickly as possible Question 22 1/1pts When sending a documentation message, avoid including ___ on the Cc line of a documentation message, which might seem threatening to your recipient. ‘your manager a superior other than your manager EED e neither a. nor b.
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EEEED e BEEEID ontins o st v cons == - | Correct Answers style D e Sara Newman, CEO of Newman Enterprises, needs to send a bad-news memo to her immediate staff postponing the payment of their bonus for three months. Please answer the questions below. In relaying the bad-news about the bonus delay, Sara will ‘promises to never be late on the payment of a bonus & again (big promise) botha. and b. neither a. nor b. Question 24 1/1pts Sara Newman, CEO of Newman Enterprises, needs to send a bad-news memo to her immediate staff postponing the payment of their bonus for three months. Please answer the questions below: Sara ends her memo by reminding the staff of how their actions coniributed fo lower company sales and the delay in the bonus checks botha. and b, neither a. nor b. Question 25 1/1pts Some messages have a primary audience and a secondary audience. The tone, language, and content should be appropriate for both audiences. Question 26 1/1pts Beyond writing sentences that are grammatically correct, also consider . which refers to the tone, formality, and voice of your sentences. style style Question 27 1/1pts Writing clearly includes three steps that does NOT include prepare write Question 28 1/1pts blogs are designed for employees and others within an organization. Intemnet External Portal Question 29 1/1pts All new hires at Matt Jay's Advertising must take a written communication class. Dalton is in his second week of the class and is leaming about the proper use of paragraphs. Please answer the questions below. Dalton learns the importance of a topic sentence and discovers that a topic sentence can start the paragraph to introduce the main idea can end the paragraph to draw a conclusion or persuade can be in the middle of the paragraph to compare and contrast all of the above Question 30 1/1pts All new hires at Matt Jay's Advertising must take a written communication class. Dalton is in his second week of the class and is learing about the proper use of paragraphs. Please answer
As Dalton writes his first business memo, he makes sure to use ___ to connect detail sentences to the main idea. nouns ‘pronouns adverbs verbs Question 31 1/1pts All new hires at Matt Jay's Advertising must take a written communication class. Dalton is in his second week of the class and is learing about the proper use of paragraphs. Please answer the questions below. At the end of the class, Dalton receives a summary sheet with some of the main pointers of the class. The sheet includes the following tip regarding paragraphs: ‘paragraphs should be five sentences long repeat the main idea of the paragraph as often as possible include as many sentences as you need include more than one topic in a paragraph as needed Question 32 0/1pts Atypical objective in business writing is to promote goodwill, especially when you write to suppliers. You Answered [ True ‘ Correct Answer‘ . False Question 33 3/3pts Correct! Correct! Please identify the letter of the choice that best matches the numbered objectives below. Show the size of a category of date pie chart v in proportion of the whole Show the steps in a procedure TR . Show trends or patterns in data Mo EEm . Show the reporting relationships in hierarchy chart o an organization Compare items and show changes . . in data over time Question 34 1/1pts Key properties distinguishing human language from animal language include humas All of the above Aand B Question 35 5/5pts Correct! Correct! Correct! Match the term with the correct definition: Phonology the use of sounds to encod v Morphology the study of the structure ¢ v Semantics the study of meaning v Syntax the study of rules and princ v Phoneme the smallest phonetic uniti v Morpheme the smallest unit grammatic v Question 36 VIEE Frame analysis provides a venue
yze points of commona y within understanding of a particular message Both A and C are components of frame analysis Question 37 1/1pts What was a recommendation of the speaker in the “Framing Language" video to do in order to find commonality? e that illus diver Identify how different you are s udience can apprecia Identify nouns that speak to an identity shared by you and your audience. Identify r aphors or idioms that the audienc: may or may not understan Question 38 1/1pts According to Uri Hasson, while scanning the brain waves of participants listening to storytelling, he found that patterns did not change between resting and active listening False Question 39 1/1pts In the TED talk "Your Brain on Communication,’ Uri Hasson argued that Neural Entrainment is likely created by the meaning speaker is trying to convey Question 40 2/2pts | Correct Answer | Correct Answer | Correct Answer | Correct Answer In the NPR podcast on the Power of Language, Deborah Tannen speaks about report talk (lecturing, a power statement) versus rapport talk (about connection). Answer 1: Report report Answer 2: rapport Rapport Rapore rapore Question 41 1/1pts According to Deborah Tannen, the Bush Administration’s use of “Death Tax”" instead of “Estate Tax" to push legislation is an example of using metaphor in speech, thus creating connections to which people will react. < Previous Quiz Score: 49 out of 50 Next »
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