6-2 Final Project Milestone Three- Recommendations for Optimal Leadership Communications
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Date
Apr 3, 2024
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pptx
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Uploaded by haleysisai22
6.2 Final Project Milestone 3
Haley Sisai
Southern New Hampshire University
COM 600: Communication for Leadership
March 5, 2023
Strategies and Improvements Internal - Create clear and concise communication Create positive work relationships •
Teamwork between employees •
Teamwork between management Clear mission, vision, and company goals
Reward and recognize employees •
As both a team and individually External - Ensure shareholders are informed on any new developments Ensure transparency
Strategies and Improvements •
Message Receiver Challenges •
Schedule regular meetings (Cardon, 2021)
•
Establish expectations •
Create constant, clear, and concise communication
•
Limit misunderstandings between employees and management
•
Establish credible and trustworthy connections with open and honest communication
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Strategies and Improvements •
Ethical Issues •
Set a tone from the top (Hedborg, 2014)
•
A leader leads by example
•
Set workplace examples and expectations for both employees and brand ambassadors.
•
“A relevant code of ethics, conduct or similar policy that sets clear objectives, standards and expectations is a key requirement for ethical performance” (
Hedborg, 2014)
•
Engage, communicate and train staff Hedborg, 2014)
•
Engage with staff and stakeholders
•
Provide support for staff (Hedborg, 2014)
•
Hold people accountable
Best Communication Practices and Leadership Roles
Best Communication Practices •
Active listening •
Always be honest and transparent with employees and stakeholders (Jaiswal, 2022)
•
Clear and concise communication between all levels on daily tasks •
Learn from everyone (Jaiswal, 2022)
•
In order to develop effective communication, leaders must interact with people from different walks of life(Jaiswal, 2022)
Leadership Roles •
A good leader has the ability to bring out the best in his/her team, as well as motivate them (
The importance of leadership in the workplace - Los Angeles community ...
n.d.)
•
Mentor Relationships (Cameron, 2022)
•
Encourage employee advancements (Cameron, 2022)
•
Give real-time feedback (Cameron, 2022)
•
One-on-one communication (Cameron, 2022)
Social and Cultura
l Impact
Cultural
•
In a strong culture, employees feel valued (O'Donnell, 2022)
•
Increase employee confidence in both themselves and the company •
Increase productivity •
Strong company culture can impact employee performance and satisfaction (O'Donnell, 2022)
Social •
Strengthen employee relationship (Vitthanala, 2022)
•
Enhance team morale (Vitthanala, 2022)
Both social and cultural impacts have the ability to enhance communication and organizational operations with both stakeholders and employees.
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Help Leadership in Future Communications
•
Establish trust and credibility with both employees and consumers.
•
Increase effective communication •
Build relationship between employees and management •
Good reputation •
Employees will feel valued and safe
•
This increases productivity
Systems Theory & Best Practices •
Clear and concise communication on every level •
Better understand •
Increase in productivity •
Increase in employee retention
•
Interpersonal relationships importance
•
Individual relationships
•
We are able to create meaningful and longer lasting relationships with consumers. •
This will also enhance productivity •
By creating an integral culture both employees and customers are able to feel accepted and valued, they are also encouraged to be their best selves.
Resources
•
Cameron, M. (2022, July 15). 12 good leadership practices • sprigghr
. SpriggHR. Retrieved March 12, 2023, from https://sprigghr.com/blog/leaders/12-good-leadership-practices/ •
Cardon, P. (2021). Business communication: Developing leaders for a networked world
(4th ed.). McGraw Hill Higher Education. •
Hedborg, C. (2014, November 3). Five steps to improve ethical performance
. CGMA. Retrieved March 12, 2023, from https://www.cgma.org/blogs/five-steps-to-improve-ethical-performance.html •
The importance of leadership in the workplace - Los Angeles community ...
The Importance of Leadership in the Workplace. (n.d.). Retrieved March 12, 2023, from https://www.laccd.edu/Departments/PersonnelCommission/Documents/EmployeeBulletins/09.17%20The%20Importance%20of
%20Leadership%20in%20the%20Workplace%20-%20Employee.pdf •
Jaiswal, S. (2022, November 30). 8 best practices for Effective Leadership Communication: Emeritus India
. Emeritus. Retrieved March 12, 2023, from https://emeritus.org/in/learn/practices-for-effective-leadership-communication/ •
O'Donnell, L. (2022, January 14). How does company culture impact employees?
Great Place to Work. Retrieved March 12, 2023, from https://www.greatplacetowork.ca/en/articles/how-does-company-culture-impact-employees •
Vitthanala, S. (2022, June 7). Council post: The 'great resignation': How a social impact plan can help retain your best people
. Forbes. Retrieved March 12, 2023, from https://www.forbes.com/sites/forbesbusinesscouncil/2022/06/06/the-great-resignation-how-a-social-impact-plan-can-help-
retain-your-best-people/?sh=18e108004445
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