Describe the business or

Describe the business or organisation and role you are basing this project on. What is the name of the business/organisation? What are the main activities in the business/organisation? What role will you assume to complete this assessment? What are the responsibilities associated with your chosen role? Worlducation is a social start-up that manufactures tablet computers for primary school students. They not only focus on the hardware, but they also have a competitive team creating software, content and activities to better engage and educate the students. What makes Worlducation completely different from their competition is that they envision a world in which every child learns how to read and write - a world without illiteracy. Given this vision, for every classroom that buys their products, they donate and train a classroom somewhere around the world that can’t afford the same technology. Business analyst. A Business Analyst is a person who helps businesses to analyse their processes, products, services, and systems to improve current processes and make profitable decisions through insights and data analysis. A Business analyst also helps organisations to document business processes by assessing the business model and its integration with technology. Identify work activities that require communication. Which work activities will require communication involving team members and clients (at least one each)? What are the expected work requirements (for yourself and others) to complete the identified work activities? Business Analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. Business Analysis can be understood as a research discipline that helps you to find the business needs and identify solutions to business problems. These solutions may include the development of a software or system component, improvements in process, organisational changes or strategic planning and policy development. The purpose of business analysis is to identify solutions that meet the need for improvement. Financial analysis is used to evaluate economic trends, set financial policy, build long-term plans for business activity, and identify projects or companies for investment. This is done through the synthesis of financial numbers and data. A financial analyst will thoroughly examine a company's financial statements—the income statement, balance sheet, and cash flow statement. Financial analysis can be conducted in both corporate finance and investment finance settings. Summarise organisational policies and procedures. Documentation policy and procedures. The purpose of documentation is to: Describe the use, operation, 3

Which policies/procedures are applicable to your work activities? Which policies/procedures are applicable to your internal and external workplace communication? How are they applicable? Attach policies/procedures maintenance, or design of software or hardware through the use of manuals, listings, diagrams, and other hard- or soft- copy written and graphic materials Internal and external communication policy and procedures. External communication policy and procedures are meant to give your employees guidance for handling information, either outgoing or incoming, that pertains to the organisation. Because internal communication policy is made for your employees and for the benefit of your business processes, it should be easily accessible. It’s also important that everyone is notified of the policy as well as subsequent updates. Policy and Procedures.docx Summarise legislative and regulatory requirements. Which legislation applies to your project/issue and/or workplace communication? Which regulations apply to your project/issue and/or workplace communication? How do they apply? Which sources did you use to obtain information (at least two, including digital sources)? Attach proof of your research sources (e.g., internet search) to your portfolio. The Disability Discrimination Act 1992 seeks to eliminate discrimination against people with disabilities. The Disability Discrimination Act 1992 (DDA) makes it unlawful to discriminate against a person, in many areas of public life, including employment, education, getting or using services, renting or buying a house or unit, and accessing public places, because of their disability. The Privacy Act 1988 (Privacy Act) is the principal piece of Australian legislation protecting the handling of personal information about individuals. This includes the collection, use, storage and disclosure of personal information in the federal public sector and in the private sector. Source of information: https://humanrights.gov.au/our-work/employers/disability- discrimination#:~:text=The%20Disability%20Discrimination %20Act%201992,places%2C%20because%20of%20their %20disability . https://www.legislation.gov.au/Details/C2021C00452 Seek assistance to clarify communication objectives related to your chosen work activities. Who will you seek assistance from to clarify the communication objectives associated with I will seek assistance from to clarify the communication objectives associated with the identified work activities to the HR manager. I will seek assistance through an email to the HR manager. Proof (email): To: Farrah_HRmanager@gmail.com From: Feye@gmail.com 4

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Show empathy. Showing empathy means showing understanding. There are times when your statement or opinions contradict other members or members of the team Plan communication roles. What communication role will you play to make sure the identified work activities are completed and the communication requirements are fulfilled? What communication roles will other team members play (at least two) to make sure the identified work activities are completed? What communication roles will clients play to make sure the identified work activities are completed? Identify appropriate communication methods for internal and external communication. Identify appropriate communication methods to communicate with team members and clients (at least two). Explain how the communication methods meet organisational requirements. I will play the gate keeper. In a group or team setting, the gatekeeper’s job is to ensure that all participants are freely and openly involved in the group’s decision-making. One of the team members will play harmoniser, when conflict becomes person-focused instead of task-focused, the harmoniser will help alleviate the tension of the group and help conflict parties solve their conflicts pro-socially. The other team member will play, standard setter, this role is similar to the opinion giver under the task roles, but this role is specifically focused on how the group goes about making decisions and then holds the groups to those standards. The client will play the group observer and commentator. The group-observer and commentator watches how the group goes about completing its purpose. This individual will take notes about the group’s functioning and then periodically inform the group about how well it is working as a group or team. Email. Email is paperless, and therefore, beneficial for the planet. Not only can you reduce the costs of paper, you are actually reducing the damage paper usage does to the environment. Email allows for mass sending of messages. An effective medium to utilise to get your message out there, you can send one particular message to several recipients all at once. Video conferencing software. Video conferencing software not only creates a more collaborative meeting culture in your organisation, it’s a foundation for enabling today’s digital workforce. Video meetings help teams maintain human connections, irrespective of physical location, which speeds up decision making and improves your ability to collaborate globally. Attach: Policies/procedures (with relevant information highlighted) Proof of how you sought assistance to clarify communication objectives

Proof of your research sources (2) Written communication requiremeents summary (following organisational format requirements) ☐ ☐