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University Canada West *

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Communications

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Jun 5, 2024

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TASK 1 EMAIL (27 MIN – 150 TO 200 WORDS) Write an email to the mall manager in about 150-200 words. Your email should do the following things: Describe the problem you are having with the mall’s parking. Explain what you and your family have to do in order to visit the shopping mall now. Provide some suggestions for how the mall manager can solve this problem. Dear, Mr. Mall Manager, My name is Jesus Arroyo, and I am writing to express my disappointment regarding available parking spots inside the mall. I have been a heavier user of your settings during the past two weeks, and I've encountered several misleading information to find parking spots available. First, I realized the dashboard at the entrance is being broken for the past week and a half which it makes me lose time trying to find parking. What happens is that I drive around when I see green lights, however, there is no such green spot available. Meaning I have to go back and find a spot nearby. This is causing me trouble because my kids have piano lessons, and we had to re- schedule or being late. Second, during President week, there will be more available parking during peak hours due to a alliance with the grocery store close by according to your webpage. But, the grocery store did not receive the same information which result getting me a fine for parking there without permission. I believe it should help solving the dashboard at the entrance or keeping one worker to provide information. Another point could be making alliance with other shops for the sake of the community. Best Regards, Jesus
4. You are a tenant who needs to inform your landlord about a problem in your apartment. Write your landlord about a leak in your bathroom. A polite greeting and an introduction to the email A clear description of the problem, including the location and severity of the leak A request for maintenance and an estimated timeframe for when the repair can be made A closing expression of gratitude and a promise to cooperate with the repair process. Dear Mr. Robins, I hope this email finds you well. I am writing to you because I have been experiencing a leak in my bathroom floor for the last two weeks. At first, I thought it was a my little kids faults. However, while time pass, I’ve seen the same corner flooded with water with an stinky smell. I waited until the weekend to discover it was a leaking coming from the bottom tube of the sink which appears to be breaking. Also, it appears to stop from times because it does not drop tears continuously. I would like to get help from a plumber as soon as possible. If it brakes completely and the house inundate, I will be in serious problems with their mother. I know it might be hard to find a hardworking plumber sooner so I will find recommendations from neighbours. Hopefully, working together towards the leaking could shorten the timeframe to successfully cover the leak. So far I had a great experience in this big house with plenty of space for my kids to enjoy, and commuting to my workplace. Beforehand, I express my gratitude for the compelling attitude to solve issues you have had. Let me know if anything is needed from my part. Regards, Jesus 5. You are a recent university graduate seeking a job in your field. Write an email to a potential employer expressing your interest in a job opening. A polite greeting and an introduction to the email An explanation of your qualitifcations, including your degree and any relevant experience. And epression fo interest in the job opening and an explanation of why you area good fit for the position A closing expression of gratitude and an invitation for further communication Dear Mr. Gallagher, I hope this emails finds you well. I am writing to express my strong interest on been part of the 2024 trainee banking program in XYZ inc, which I believe it has the potential to open a pathway
of a successfully banking career. With a degree in Industrial Engineering and a CFA designation, I hone my financial acumen and people skill during my past experience as a customer service representative for TD Bank. The trainee program catch my attention for the successful rate with their graduates to continoues in investment banking which it has been my goal after carefully decide to get the CFA level 1 designation. I thrive in environments where I can explain financial literacy to peers and clients from scratch, dealing with the pressure of explaining how a good financial decision can completely change the course of action from a company. Moreover, I am a good fit for the compeling initiative and proactive approaches taken during my professional career, making me an asset who is willing to captivate new clients. I express my gratitude for the time taken reading this email and I attach my resume with a cover letter to explain further how I will be a great return on your investment. I look fordward to hear from you at your earliest convinence. Sincerely, Jesus 7. You have recently moved to a new neighborhood and would like to introduce yourself to your new neighbors and express excitement to be part of the community. A polite greeting and introduction to the email A brief intro about yourself, your family and your interest An expression of excitement to be part of the community and an invitation to connect A closing remark and a polite farewell Hi neighbors, In name of Arroyo’s family I would like to say “Thank you” for such a thrilling community you had built. I am writing today to express a frankly excitement for being a new member. Our family is integrated by four members: two kids (Sarah, 7, and Jhon, 5), my wife, Sandra, and me, Jesus. We are coming from Calgary where we were for eight years. As a Peruvian who immigrate to Canada, I have been enriching myself with the culture. For example, I worked for mining companies with operations in the norther side of the country where I learn about indigenous traditions!. Luckly, now, I have the opportunity to settle down in beautiful British Columbia, in the fascinating city of Vancouver. My kids will attend YXZ school, and I hope to see you in the school meet-ups for a friendly conversation. I am interested in hiking and soccer. If there is any local team who is scouting goalkeeper, you guys found your savior! Lastly, I was surprise about the idea of the community gathering together in the Memorial Park for a barbacoa. I hope I can participate on the next one with a Peruvian sauces cooked by myself with aboriginal ingredients from the mountains of my country.
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I am looking forward to connect. Regards, Jesus CHATGPT VERSION Dear Neighbors, On behalf of the Arroyo family, I extend heartfelt gratitude for the vibrant community you have created. I am reaching out today with genuine excitement as a new member. Our family consists of four members: two kids, Sarah (7) and John (5), my wife Sandra, and myself, Jesus. After eight years in Calgary, we, as Peruvian immigrants to Canada, have embarked on a journey to enrich our lives with diverse cultures. My professional background involves working for mining companies, offering insights into indigenous traditions in the northern regions of the country. Now, we find ourselves settling in the captivating city of Vancouver, British Columbia. My kids will be attending YXZ school, and I look forward to engaging in friendly conversations during school meet-ups. Personally, I have a keen interest in hiking and soccer. If there is a local soccer team in need of a goalkeeper, consider me your savior! Moreover, I was pleasantly surprised to learn about the community gatherings at Memorial Park, especially the barbecue events. I hope to participate in the next one, bringing a touch of Peru with sauces made from indigenous ingredients sourced from the mountains of my homeland. Eagerly anticipating the opportunity to connect and share experiences. Warm Regards, JESUS
18. your recently stayed at a hotel and had a problem during your stay. Email to the hotel manager to describe the problem and request a solution A brief explanation of your stay at the hotel and the problem your experienced The impact of the problem on your experience A request for a solution to the problem A closing statement expressing your appreciation for their help. Dear Roberts, My name is Jesus Arroyo, and I am writing to you regarding my negative experience in the hotel on your behalf. Personally, I have never experience before a terrible experience with Quality Inn hotel, perhaps little disagreements with stuff. Today, my opinion change drastically. First, I was coming back from the exhibition to take a rest, only on my mind. However, I got to the surprise that my stuff had been moved to another suite without my permission and contact. There was no hesitation to break into my room. Second, I had valuable working materials, as a professional in the mining industry. You can’t perceive the idea of the horrendous time I experience when I cross the door and didn’t see my baggage. It was the start of an overwhelming night. As soon as possible, I approach the front desk to get a solution with a badly memorable response. Everything was done because a card decline. I might be taken seriously legal action against your accommodations and stuff for offering me such a unintelligible response. I request a solution at the earliest possible so I, finally, understand what was going on inside their brains. As a VIP client and old follower of Quality Inn around different cities, I appreciate your carefully detailed response to such a criminal event. Sincerely, Jesus 26. Requesting time off work. Write an email to your manager to your manager requesting time off work. An introduction stating the reason for the request. The specific dates you are requesting off. A brief explanation of how your plan to make up for any missed work or ensure that your tasks are covered while you are away. A polite closing.
You are a high school teacher. A student of yours has just graduated with excellent marks from high school. This person wants to find work. Write an email to this student in about 150-200 words. Your email should do the following things: ● Explain how you feel about her high school grades. ● Explain why a college education is good. ● Explain why going to work instead of college is unwise. Dear Jhon, I hope this email finds you well. I am writing to express you my concern about you going to work instead of continuing study. You are a promising student who understand that hard work and perseverance is imperative to succeed. Ana told me you were trying to find a job, I was surprised by your decision of not continuing a career. It might be personal reason which I do not know, but I feel you have a great potential to become a doctor. Your social skills and technical way of learning are flawless. Additionally, as your tutor for over a year, I emphasize the importance of deciding where to continue a learning journey. It might be a stressful situation, but, trust me, if you go to a public school, you will learn a set of skills to become the best version of yourself. I have a vocation to service and you share similar personality trails with me. Think on the superior aid you can provide to the community. In conclusion, I believe you should continuous your studies. If you decide to go to work, it might be giving you a illusion of well being in the short term. However, it can be a frustration when you do not get along with an employer. Let me know what you think. Regards, Jesus
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Y A closing expression of gratitude and any necessary follow-up steps Y A closing expression of gratitude and any necessary follow-up steps
TASK 2 RESPONDING TO A SURVEY (25 MIN – 150 TO 200 WORDS) short essay IN PERSON MEETINGS OR ONLINE MEETINGS Company is considering a new policy that would require all meetings to be conducted online. Some employees are in favor of this change while others prefer in-person meetings. Boss ask for opinion Option A: I think we should stick to in-person meetings Option B: I think we should conduct all meetings online. I am strongly agree to conduct all meetings online for several reasons I will explain above. First and foremost, the digital tools we found at the virtual room such as blackboard, timeframes, artificial intelligence key notes, among others, helps to address a large amount of topics and ideas we discuss during e-meetings. Since we started moving to virtual gatherings in my department, I have been gaining digital skills which it allows me to be more prepare for the future. While in-person meetings takes time and needs members physically, online meetings can provide a resume or videotape if someone is entering late. Second, nowadays, we live in a digital world where we can take advantage of technology. I truly believe, the world is getting continuously digital. If we desire to keep on track, and be more productive, we should learn best practices from giant IT’s companies. We never stop learning. The counterpart argument could pride on an equal opportunities for all employees, referring to those who does not get along with technology. As an IT company, we have to lead the way of changes to success, and set us apart from the rest. Overall, based on the arguments provided, I am completely sure we are progressing by moving all meetings online.
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Public transportation or personal vehicle? City council is considering implementing new policies to encourage the use of public transportation. Some citizens believe that this will reduce traffic congestion and air pollution. Others argue that personal vehicle are more convenient and offer great flexibility. The city council asked ur opinion Choose the option that you prefer Why do your prefer your choice? Explain the reason of your choice Option A: I prefer using public transportations Option B: I prefer using personal vehicle I believe using public transportation is a better choice than using a personal vehicle for two reasons I will explain above. First and foremost, Vancouver city has a great transportation system with trains, buses, shuttle and sea bus which it allows commuting in a reasonable time. As a resident for over two years, I always been able to plan my trip with a proper time regardless of the weather. Furthermore, I encourage newcomers to live close to the train station due to the convenience. Second, the majority of activities I had been invited to are close to the Downtown area. I believe is quite difficult to find parking there, as I have friends suffering daily to find parking while coming to school. Also, insurance here is crown company, without other options, prices are high. On the other hand, I think It is a great idea to travel with a bike. I don’t think it is consider a personal vehicle, but, I am pretty sure, it is a reliable option to take on count. Vancouver had over 300km of cycling pathways. In conclusion, I strongly believe a resident can easily live taking the bus instead of driving in this city due to the strategic urban plan and the pathways to bike around.
Online shooping or traditional shopping. Option A: Online shooping Option B: Traditional There are two primary reason why I prefer to buy online rather than the traditional way: convenience and promotions. As a person who had a busy life, I found myself struggling when I had to find a time to do groceries or buy gifts for my friends and family. Since Covid-19 hits, I have discovered the convenience of shopping online rather than physically, going to the mall. Also, I had to admit, I used to buy the same products on my groceries list which means, it is convenient to re-order and wait for my groceries at home. The second primary reason is the amount of promotion I receive from deliveries app to shop with them. It is insane!. Seriously, I have been saving hundreds of dollars with discounts on my shops and I believe it is a win-win for both parts. Thinking carefully, it make sense to give me promotion because they spend less in infrastructure and marketing on side. Even more, with the affiliate programs, I can persuade my friends to join the club. It might get me more promotions. Finally, I am totally agree with the adoption of online shopping for retail stores. I recommend people to give it a shoot. Company Benefits. Adding a new benefit for employees. Option a: Free gym membership for all employees Option b: A company-sponsored volunteer day where employees can choose to participate in a community service project during work hours. I believe a free gym membership would be a better option against a particular volunteering day for two reasons I explain above. First and foremost, if the gym center is located close the office it would be a place for community engagement where employees can interact and build a strong rapport. As an active gym participant, I strongly encourage trainers and members to communicate daily to empower themselves in favor of motivation. Furthermore, it can be the start of sharing experience
between different department. Unification is key for a successful corporation. Second, a free membership to the gym can be used in different occasions, against a volunteer day. It is scientifically approved that people who keep working out has an improvement in their mental and physical health. Moreover, the ones that train in the early morning might had a change in their attitude towards work, embracing a positive mindset. On the other hand, it might be helpful to question how many people will participate in the gym to understand if the idea is worth it in terms of money. HR department should question broadly through Google Forms how many people are interested on building a gym community. In conclusion, I strongly agree a free membership will be a good decision for many employees. Monthly Salary or Hourly Wage? I strongly recommend to accept a monthly salary is much better option than working for hourly wage. First and foremost, it have to be the same paycheck amount which means you will have the right number to make your financial decisions. As a professional in finance, I believe a well-structured cashflow could led to a change in lifestyle and increase your chances of a plenty elderly life. Saving have to be one of your priorities when you are young, cementing the pillars of a greater future. Everyday, I encounter with old people suffering because they do not separate enough money to survive. The second reason is companies shows confidence while embarking in a monthly salary with their employees. If you think carefully, they are trusting you will be at work daily and making progress without relying on scheduling you daily. It might enhance the cohesiveness of your work, and the attitude towards delivering results. Even though you can be working extra hours sometimes, it would be for the purpose of developing skills, and gaining practical experience. In conclusion, I would say that it is more reliable for companies and employees to receive a monthly salary. It reduce the stress of thinking how much money you will do at the end of the day and increase the compromise at work.
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Y A closing expression of gratitude and any necessary follow-up steps Y A closing expression of gratitude and any necessary follow-up steps