MBA 530 Discuss Notes
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Broward College *
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ECO2023
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Business
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Feb 20, 2024
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12
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In Module Three, you will post your initial response, while in Module Four, you will assess other learners' posts and provide them with your input. This allows you
additional time to make your initial post strong, robust, and well-supported. For your initial post, you should consider the following questions:
What leadership behaviors are needed to improve the work environment, determined via your assessment of the employee engagement survey?
What leadership skills would you recommend including in your organizational leader's toolkit to develop the identified leadership behaviors?
How will improvements in the recommended leadership skills and behaviors improve organizational performance?
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In Module Four, review the initial posts of at least two of your peers, addressing the following "Stop/Start/Continue" feedback questions:
Stop: What are the leadership skills and behaviors the learner has selected that you recommend be stopped, i.e., not pursued? Provide the rationale as to why you believe a leadership skill they have selected may not be the most appropriate focus
area based on your review of the employee engagement survey results. If you don't identify any leadership behavior focus area to stop, then how would you suggest one
or more of the targeted leadership behavior areas be modified to better address the
outcome desired?
Start: What leadership skills and behaviors do you recommend the learner add as a focus area? Provide the rationale for your recommendation as well as one to two suggested ways this leadership skill/behavior could be targeted for improvement.
Continue: For the recommendations that the learner has made that you fully agree with, provide commentary as to why you believe the selected leadership skills and behaviors area is appropriate to be addressed.
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Reading: Role of Emotional Intelligence in Effective Leadership opens in new window
(pp. 27–32)
citation
Yadav, R., & Lata, P. (2019). Role of Emotional Intelligence in Effective Leadership. International Journal on Leadership, 7(2), 27–32.
"In order that the outcome of the employees can be optimized and the organizational
goals can be met, the leader must understand the needs of the employees and their own as well."
my sentance
For employee outcome optimization and organizational goals, the leader must understand their and employee's needs. ================================================
Textbook: Leading Organizational Change (Kouzes), Chapters 5 opens in new window and 6
How do leaders inspire followers to buy in to a shared vision?
How do leaders communicate that vision to the team in a way that inspires them to act and follow?
What is the vision in your organization or an organization that you are familiar with?
How do you suppose leaders inspire this shared vision across the team?
Workbook: Leading Organizational Change (Kouzes), Chapter 5 opens in new window
What is an example of a powerful vision that you are familiar with?
How are you already creating and sharing visions in your organization or personal life?
What is your vision statement for yourself and your leadership development?
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Suhayl Abidi, & Manoj Joshi. (2018). The VUCA Learner : Future-proof Your Relevance. Sage Publications Pvt. Ltd.
Even the highest mountain had animals
that step on it, he warned. When the animals climb to the
top of the mountain, they are even higher than it is [6].
6. Weatherford, Jack. 2004. Genghis Khan and the Making of the Modern World. Carmarthen, UK: Three Rivers Press.
In one of the most important lessons he learnt, he shared with his sons that conquering an army is not similar to conquering a nation. An army can be conquered with superior tactics and men, but a nation can be conquered effectively only by winning the hearts of the people. \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
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Reading: The Leader as Coach: How to Unleash Innovation, Energy, and Commitment (pp. 110–119)
How is the role of the manager becoming that of a coach?
What are the styles of coaching: directive, situational, nondirective, or laissez-
faire?
How does the GROW model bring out the best of nondirective coaching?
As Sir John Whitmore, a leading figure in the field, defined it, skilled coaching involves “unlocking people’s potential to maximize their own performance.” The best practitioners have mastered both parts of the process—imparting knowl#edge and helping others discover it themselves—and they can artfully do both in different situations.
In Daniel Goleman’s classic study of leadership styles, published in this magazine in 2000, leaders ranked coaching as their least-favorite style, saying they simply didn’t have time for the slow and tedious work of teaching people and helping them grow.
Read 3-4
What behaviors do leaders in your organization model?
What behaviors will you, as a leader, model for followers?
What happens when a leader’s words and actions are not in alignment? Which do employees follow?
Wrkbk 3-4
What type of leadership project would benefit you the most? Should you select a workplace or personal project?
Should you share your project with your leaders or trusted friends who can provide you with feedback?
When you are modeling the way for others, what behaviors do you want them to see?
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#########MOD 1###############################
How do you describe a leader according to the Leadership Practices Inventory (LPI) Percentile Ranking that scores more frequently when compared to all leaders in the category of MODEL THE WAY, INSPIRE A SHARED VISION, & ENCOURAGE THE HEART?
The Leadership Practices Inventory (LPI) is a widely used assessment tool developed
by James M. Kouzes and Barry Z. Posner to measure leadership behaviors and effectiveness. It consists of five leadership practices, including "Model the Way,"
"Inspire a Shared Vision," and "Encourage the Heart." When interpreting LPI scores,
percentile rankings provide insights into how a leader compares to others in these categories.
If a leader scores more frequently in the 90th percentile or higher in the categories of "Model the Way," "Inspire a Shared Vision," and "Encourage the Heart," it indicates that they exhibit exceptional leadership qualities and behaviors in these areas. Here's how you can describe such a leader:
Model the Way (90th percentile or higher):
This leader consistently sets a positive example for their team and organization.
They demonstrate high ethical standards and integrity in their actions.
They are a role model for others to follow, embodying the values and behaviors they
expect from their team.
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Inspire a Shared Vision (90th percentile or higher):
This leader excels at articulating a compelling and inspiring vision for the future.
They are skilled at communicating this vision in a way that motivates and energizes
their team.
Their ability to unite others around a common purpose and long-term goals is exceptional.
Encourage the Heart (90th percentile or higher):
This leader is highly effective at recognizing and celebrating the contributions and achievements of their team members.
They create a positive and supportive work environment that fosters trust and camaraderie.
Their ability to provide meaningful encouragement and appreciation strengthens team
morale and commitment.
In summary, a leader who scores consistently in the 90th percentile or higher in "Model the Way," "Inspire a Shared Vision," and "Encourage the Heart" is likely to be seen as an exemplary leader who not only sets a strong ethical foundation but also inspires others with a compelling vision for the future and actively supports and appreciates the efforts of their team. They are likely to be highly respected and influential within their organization.
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How do you describe a leader according to the Leadership Practices Inventory (LPI) Percentile Ranking that scores frequently when compared to all leaders in the category of CHALLENGE THE PROCESS & ENABLE OTHERS TO ACT?
You exhibit these behaviors frequently when compared to all leaders. CHALLENGE THE PROCESS & ENABLE OTHERS TO ACT
1-2 Discussion: Experience of Working With a Creative Leader
Welcome to MBA 530!
In your initial post, tell us a little bit about yourself—where you are from, your interests, and anything else you wish to share.
Next, share your experience(s) of working with a leader. Consider the following:
Hello, it's very nice to be here taking MBA 530 with you! I'm Yolanda Mariani a Broward County, Florida resident by way of New York City, New York. My interests and profession include animal care, education, and travel. Was this person an inspiring leader or more of a command-and-control style leader?
As an employee of the county animal shelter, I've worked through many departments with numerous leaders. Working with an inspiring calm centered and thoughtful leader gave me the confidence to venture out of my comfort zone. Ron connected with the team on a personal level, was an effective communicator, and
demonstrated comical resilience in the face of our challenges. It's the humor that gave our team the motivation and capacity to bend without breaking. What lessons did you learn from that experience?
That leadership taught me the value of creating the space to connect with and support team members. The capacity for the team to check in during the lull made our risky projects a unified safe effort.
Ron kept a rigid schedule but wouldn't hesitate to "ride out" to a call or court appearance to serve. It was the display of interest and his confidence that bolstered our tenacity to provide excellent care to pets and their owners. What are the positive skills the leader demonstrated that you may incorporate into a leadership training program?
The positive beneficial skills I'd incorporate into a leadership training program emphasize communication, team building, time management, coaching, feedback, and self-awareness. How would you describe, in a few short sentences, the ideal leader to work for in today's VUCA (volatile, uncertain, complex, and ambiguous) environment? The ideal leader in today's VUCA environment is encouraging, collaborative, and adaptable. It's the "exemplary leader who enables others to act, they foster collaboration by building trust and facilitating relationships" (Kouzes & Pozner, 2021). A leader who prioritizes learning and innovation while providing stability and purpose to the team, demonstrates vision.
References:
(Kouzes & Posner, 2017, p. )
Kouzes, J. M., & Posner, B. Z. (2017). The leadership challenge workbook. The Leadership Challenge.
Please provide a brief rationale for your response.
While answering the second question, you may keep in mind the leadership toolkit that you will develop in Milestone One.
REPLY 2 STUDENTS
=====Alli Ciardelli Respond to at least two of your classmates' postings. Your responses should show that you have given thought to what the original post said. They should also push the conversation forward, offering insights or (if necessary) asking clarifying questions. While responding, please consider the following questions:
Is leadership style a binary choice, i.e., one or the other? Or do all leaders have
a mixture of both styles to some degree?
Think about the worst leaders you have observed or worked for. What are the greatest lessons you've learned from their poor leadership traits?
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Hello Alli, thank you for interacting with this discussion, and congratulations on your recent graduation! It's nice to be among other recent grads.
I remember the Boys and Girls Club with great appreciation. We reveled with the active and engaged program staffers for my after-school program. During my 2nd year
in the program, the director was gravely injured, with an unknown date of return. Leadership took the opportunity to teach the kids how to band together, carry on,
and face adversity. With their guidance, we learned we had the capacity to pivot through the change and could participate to maintain our programs.
Your experience with the Boys and Girls Club reflects the rich healthy foundational
culture of the the Five Practices of Exemplary Leadership. It's when people are trusted and have more information, discretion, and authority, they're much more likely to use their energies to produce extraordinary results (Kouzes & Posner, 2021). How has that balance of effective communication, engagement, and teamwork benefited other areas of your life? The main lesson I've learned from poor leadership is the importance of leading by example. Leadership involves an individual shaping the purpose and path of a group,
and motivating the group toward specific goals. The leader is a central figure, while the group of followers is equally vital. Effective leadership can't exist without followers. A leader without a group of followers is a “crazy loner” (Zlate,
2004).
Thank you for reading my post. Yolanda Mariani
References:
Kouzes, J. M., & Posner, B. Z. (2017). The leadership challenge workbook. The Leadership Challenge.
Solomon, I. G., Costea, C., & Nita, A. M. (2016). Leadership Versus Management in Public Organizations. Economics, Management & Financial Markets, 11(1), 143–151.
Zlate, M. (2004), Leadership şi management (Leadership and Management). Bucharest: Collegium
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=====Ryan Gleason
Hello Ryan, thank you for interacting with this discussion, and congratulations on your recent graduation! It's nice to be among other recent grads. Your description of Sgt Legget exhibits a glowing example that leadership is a combination of different styles that pivot to meet demands. His ability to maintain
a blend of Five Practices of Exemplary Leadership. He displayed democratic, transformational, and laissez-faire leadership traits that nurtured a positive productive satisfied team. According to Cisco HR manager, Toni Lejano, “Leadership is all about how you behave
that makes a difference.” Exemplary leaders know that if they want to gain commitment and achieve the highest standards, they must be models of the behavior they expect of others (Kouzes & Posner, 2021).
How do you feel this enriched your personal well-being? With that experience as a strong measure, do you hold your leaders to a higher standard to exhibit those traits? Those of us who have been touched by good leadership, recognize shotty leaders as we come across them. I've had leaders who had hidden sleeping cubbies in a high-
security bank on Wall St. and leaders who demanded their team change traceable County records. Can you imagine this disappointing work environment?
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The greatest takeaway I've gained from bad leadership is that being a bad leader exhausts a lot of energy to maintain the facade. I learned poor direction and communication can drastically diminish a team, which can be costly and time-
consuming. Thank you for reading my post. Yolanda Mariani
References:
Kouzes, J. M., & Posner, B. Z. (2017). The leadership challenge workbook. The Leadership Challenge.
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The Five Practices of Exemplary Leadership® page k-10
=====Model the Way This sentiment reverberated across all the cases we collected. “At the end of the day,” Toni Lejano, human resources manager at Cisco, recalled from her Personal-
Best Leadership Experience, “leadership is all about how you behave that makes a difference.” Exemplary leaders know that if they want to gain commitment and achieve the highest standards, they must be models of the behavior they expect of others.
page k-13
To effectively Model the Way, you must first be clear about your own guiding principles. You must clarify values by finding your voice. When you understand who you are and what your values are, then you can give voice to those values.
Arpana Tiwari, a senior manager with one of the world's largest e-commerce retailers, found that “the more I spoke with others about my values, the clearer they became for me.” She realized, however, that her values weren't the only ones that mattered. Everyone on the team has principles that guide their actions and, as a leader, you must affirm the shared values of the group. This requires getting everyone involved
in creating the values. Doing so, Arpana observed, “makes it relatively easy to model the values that everyone has agreed to.” Another benefit she realized was that “it is also less difficult to confront people
when they make decisions that are not aligned. When a value is violated, leaders have to do or say something or they run the risk of sending a message that this is not important.” Therefore, leaders must set an example. Deeds are far more important than words when constituents want to determine how
serious leaders really are about what they say. Words and deeds must be consistent.
=====Inspire a Shared Vision
page k-14
You can't command commitment; you have to inspire it. You have to enlist others in a common vision by appealing to shared aspirations. In these times of rapid change and uncertainty, people want to follow those who can
see beyond today's difficulties and imagine a brighter tomorrow. Leaders forge unity of purpose by showing their constituents how the dream is a shared dream and how it fulfills the common good.
=====Challenge the Process
Innovation comes more from listening than from telling, and from constantly looking
outside of yourself and your organization for new and innovative products, processes, and services. You need to search for opportunities by seizing the initiative and by looking outward for innovative ways to improve.
your main contribution will be to create a climate for experimentation, the recognition of good ideas, the support of those ideas, and the willingness to challenge the system. One way of dealing with the potential risks and failures of experimentation is by constantly generating small wins and learning from experience.
There's a strong correlation between the process of learning and the approach leaders take to making extraordinary things happen. Leaders are always learning from their errors and failures. Life is the leader's laboratory, and exemplary leaders use it to conduct as many experiments as possible. Enable Others to Act
Grand dreams don't become significant realities through the actions of a single person. Achieving greatness requires a team effort. It requires solid trust and enduring relationships. It requires group collaboration and individual accountability, which begins, as Sushma Bhope, co-founder of Stealth Technology Startup, appreciated, “by empowering those around you.”
Leaders appreciate that constituents don't perform at their best or stick around for very long if they feel weak, dependent, or alienated. When you strengthen others by increasing self-determination and developing competence, they are more likely to give it their all and exceed their own expectations. When people are trusted and have more information, discretion, and authority, they're much more likely to use their energies to produce extraordinary results.
Encourage the Heart
“People want to know that their managers believe in them and in their abilities to
get a job done. They want to feel valued by their employers, and acknowledging an accomplishment is a great way to demonstrate their value.”Leaders recognize contributions by showing appreciation for individual excellence. Being a leader requires showing appreciation for people's contributions and creating a culture of celebrating the values and victories by creating a spirit of
community.
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References
VASILESCU, M. (2018). Management Versus Leadership: A Key Theoretical Distinction. Annals of “Constantin Brancusi” University of Targu-Jiu. Economy Series / Analele Universităţii “Constantin Brâncuşi” Din Târgu-Jiu Seria Economie, 6, 170–175.
Other researchers mention that the leader is inspiring, innovative, flexible, courageous and independent, and has a soul, the passion and the creativity. While the manager is deliberate, authoritative, consulting, analytical, and stabilizing, and has the rational, the mind, and the persistence (Capowski, 1994). quote in side article - [5]. Capowski, G., Anatomy of a leader: where is the leader of tomorrow?, Management Review, Vol. 83 Issue 3, 1994, p. 10-18
We can easily sustain the idea that managing and leading are two different ways of organizing people. While leadership is setting a new direction or
vision for a group that they follow, management controls or directs people in a group according to principles or values that have already been established.
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References
SOLOMON, I. G., COSTEA, C., & NIȚĂ, A. M. (2016). Leadership Versus Management in Public Organizations. Economics, Management & Financial Markets, 11(1), 143–151.
The leader is an individual who determines the meaning and direction of
a group, gets the group cohesion, and then manages to motivate the group in order to achieve the desired results. The main element is the person who leads. The second, equally important, is the group. We cannot speak of leadership and leading function, without a group of followers. A leader without a group of followers is a “crazy loner” (Zlate, 2004).
Each of the leaders will use at a conscious or subconscious level, a certain style of leadership: autocratic style, the bureaucrat style, charismatic style, democratic style, the people-oriented style, helpful style, task-oriented style, the style of transactional leader, or the transformational style.
Although there are many types of leaders, in practice we focus mainly on typologies such as formal leader, informal leader, democratic leader and autocratic leader.
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Muttke, Martina. Build Better Brains: A Leader's Guide to the World of Neuroscience. Business Expert Press ,2020. Print.
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I'm passionate about a multifaceted career that encompasses leadership, operations management, community outreach, and continuous learning. My interest in leadership stems from a desire to inspire and guide teams toward achieving collective goals. I
thrive in the challenge of orchestrating efficient operations, optimizing processes, and ensuring seamless workflow. Additionally, I'm committed to making a meaningful impact in the community through outreach programs, fostering connections, and addressing societal needs. Enthusiasm
for lifelong learning fuels my aspiration to stay at the forefront of industry trends and acquire new skills to adapt and excel in a professional landscape. ========================================================
chat Is leadership style a binary choice, i.e., one or the other? Or do all leaders
have a mixture of both styles to some degree?
Leadership style is not a binary choice, and most leaders do not adhere strictly to
one specific style. Instead, leadership styles exist on a spectrum, and leaders often exhibit a mixture of different styles to varying degrees. Different situations and contexts may require different leadership approaches, and effective leaders are often adaptable and capable of using multiple styles as needed.
Here are some common leadership styles:
Autocratic Leadership: This style involves making decisions unilaterally without much input from others. While some leaders may predominantly use this style, they might also incorporate elements of other styles when appropriate.
Democratic Leadership: Leaders who follow this style involve their team members in decision-making and seek input from them. However, they may occasionally need to take decisive action without consensus.
Transformational Leadership: Transformational leaders inspire and motivate their teams to achieve a shared vision. They may also employ other styles, such as democratic or coaching, to empower their team members.
Transactional Leadership: Transactional leaders focus on setting clear expectations
and rewarding or correcting behaviors based on performance. They can blend this with elements of other styles when necessary.
Servant Leadership: Servant leaders prioritize the needs of their team members and aim to serve them to achieve organizational goals. They may still employ elements of other styles when the situation calls for it.
Laissez-Faire Leadership: This style involves minimal intervention and allows team members to make decisions on their own. Even laissez-faire leaders may step in with
a more directive approach when needed.
Coaching Leadership: Leaders who adopt a coaching style focus on developing their team members' skills and potential. However, they may use other styles, like authoritative, when quick decisions are required.
Charismatic Leadership: Charismatic leaders inspire and influence their teams through their charisma and personal charm. They may combine this style with other leadership approaches as well.
Leaders often assess the situation and the needs of their team to determine which leadership style will be most effective. They may also adapt their style over time as their team and organization evolve. Effective leadership often involves being flexible and selecting the most appropriate style for a given circumstance. Therefore, it's rare for a leader to stick rigidly to one style throughout their leadership journey.
OpenAI. (2023). ChatGPT (August 3 Version) [Large language model]. https://chat.openai.com
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Hi, Yolanda, and welcome to class.
I am curious about your interest in animal care. My wife has worked for a local animal hospital for the past 20 years, and as a consequence, we have a house full of rescued pets. Right now, we have 4 dogs and 5 cats, but there have been times when we've has as many as 15 pets, including rabbits and Guinea Pigs.
Glad to meet you,
Dr. Dayton
==================================REPLY 9/25/23
Dr. Dayton
Hello & thank you.
Aw, but what a fun, belly laugh, joyful, sorrowful, and just nothing better consequence. I can't help but imagine all the lovely surprises that are thriving because they've come through your home. I've contended with big numbers of fosters,
and I join you in the 18-pet category, cause what's one more if you have the hands,
space, time, and ability to handle it.
I've held a few employment positions at Broward County Animal Care. As Outreach Program Project Coordinator, I successfully elevated the offsite feline adoption live release rate from 10% to 34.21%. This was a rarely used initiative I carved out several niches to create programs for our adoptable and not-so-adoptable cats to get out of the shelter and into homes. These are engaging with the community events where we present our adoptable cats, our low-cost animal clinic, and the high school / WorkForce employable skills
volunteer opportunities. We bring the swag and enthusiasm to the public and they respond with adoptions and donations.
Example - partnered with pet-friendly senior citizen communities to shuttle over to our shelter for a tea social and meet our Senior Silver Foxes - senior adoptable cats and dogs. `
partnered with local nurseries and ranches to create a Barn Cat Caretakers initiative for community / feral cats. partnered with Broward County Libraries to sponsor a "Cat's in Books Theme Day" on Saturday in their small conservatory. Where the community reads to and admires adoptable pets. partnered with Broward County for "National Adoption Day" where local businesses and the County applaud new families as they exit the judge's chambers. There are gift bags for all with VIP certificates for these families to tour our shelter. And, yes, as a previous Animal Control Officer, I follow up on fosters and adoptions.
I'm glad to meet you as well. Also, thank you for understanding. It takes special people to appreciate, and sometimes use antihistamines for a brood, clowder, colony, herd, and/or pack. Yolanda Mariani
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