Operational Plan Development Guide for Software Companies

docx

School

Macquarie University *

*We aren’t endorsed by this school

Course

2019

Subject

Business

Date

Jun 23, 2024

Type

docx

Pages

Uploaded by ElderOctopus3296

Contents Section 1: Planning for an operational plan 6 Section 2: Developing an operational plan 10

BSBOPS502 Manage Business Operational plans Student name: Ferdi 812345 Assessor: Ranga Totahewa Date: 24/04/2024 Businessthis assessment is based on: Worlducation Documentation reviewed as preparation: ??????/

BSBOPS502 Manage Business Operational plans Section 1: Planning for an operational plan About the organisation Provide an overview of the organisation and product/services/programs. Describe the key functions and activities of the work area you will develop an operational plan for. Briefly describe at least two objectives outlined in the strategic plan (if there is no strategic plan for your business, develop two objectives for your work area or business). Describe your job role. Explain how your job role contributes to the broader goals of the business or work area. The organization is a medium-sized software development company specializing in creating custom solutions for businesses. Our products and services include web application development, mobile app development, and software consulting services. We work closely with clients to understand their needs and deliver tailored solutions to help them achieve their business objectives. 1. Key Functions and Activities: The key functions of our work area include project management, software development, quality assurance, and client relations. We handle the entire software development lifecycle, from initial concept and design to implementation, testing, and deployment. Our activities involve gathering requirements, designing solutions, coding, testing, and providing ongoing support to clients. 2. Strategic Plan Objectives: 3. Increase market share by expanding into new industry verticals. 4. Enhance customer satisfaction by improving product quality and delivery time. 5. Job Role: I am a Senior Project Manager responsible for overseeing the planning, execution, and delivery of software development projects. My role involves coordinating with clients to define project requirements, allocating resources, managing timelines, and ensuring that projects are completed on time and within budget. 6. Contribution to Business Goals: My role contributes to the broader goals of the business by ensuring that projects are delivered successfully, meeting client expectations and business objectives. By managing projects efficiently and effectively, we enhance customer satisfaction, build long- term relationships with clients, and drive revenue growth for the organization.  Source information Identify stakeholders who will contribute to the operational plan and provide relevant approvals: • Project Team Members: They will contribute to project execution and provide expertise in software development. • Clients: They will provide project requirements, feedback, and approvals.

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help

BSBOPS502 Manage Business Operational plans • Management: They will provide oversight, guidance, and

BSBOPS502 Manage Business Operational plans • Who are they (consider escalation, specialist resource manager, colleague, client)? • What contribution will they make? • What will they approve (if relevant)? Identify and summarise any legislation relevant to the operational plan you develop. Identify and summarise any organisational policies and procedures relevant to the operational plan you develop. (Attach proof to this section of your portfolio). Summarise the financial information (e.g. budget and forecast) that will inform spending and (attach proof to this section of your portfolio). approvals for project activities.  • Relevant Legislation: • Data Protection Act: Ensures that personal data is processed lawfully and securely.  • Organizational Policies: • Project Management Policy: Defines project management processes and procedures. • Quality Assurance Policy: Outlines standards and practices for ensuring product quality.  • Financial Information: • Budget Allocation: $500,000 for project expenses in the current fiscal year.  Identify potential activities Whatpotential activities are required to address the objectives (at least three per objective)? What are yoursuggested time frames for each activity? Who will be responsible for the completion of each activity? 1. Develop new software features - 3 months - Project Team 2. Conduct user acceptance testing - 2 weeks - Quality Assurance Team 3. Deploy software updates - 1 week - Deployment Team  Establish potential human resource requirements For each potential activity in the operational plan, list the human resources required (at least one new human resource should be required). For each human resource: • research and summarise Hiring a Senior Software Engineer for new feature development. Internal recruitment process will be followed, with HR assistance. Budget approval of $80,000 required for salary and benefits. Please elaborate the highlighted sections.

BSBOPS502 Manage Business Operational plans information on resource options and how the resource may be sourced (e.g. can internal staff do the job, are consultants required etc.?). • analyse options and choose one. • explain how the resource will be recruited and inducted following policy and procedure. • explain any financial implications (e.g. approval required, amount to be budgeted for etc.). • explain any Intellectual Property (IP) requirements, rights and responsibilities linked to the resource. Establish potential physical resource requirements Use the information from your research and knowledge of your work area. For each potential activity in the operational plan, list the physical resources required (identify at least one). For each physical resource: • research and summarise information on resource alternatives (e.g. RPA vs human input) • analyse options and choose best one • explain how the resource will be obtained/purchased following policy and • Choose cloud-based hosting over physical servers. • Procure cloud services through approved vendors. • Budget approval of $10,000 required for annual subscription. Please answer the highlighted section

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help

BSBOPS502 Manage Business Operational plans procedures • explain any financial implications (e.g. approval required, amount to be budgeted for etc.) • explain any Intellectual Property (IP) requirements, rights and responsibilities linked to the resource (other than those already considered). Establish potential KPIs For each activity, establish measurable KPIs. S how how you approached establishing the KPIs in a mathematical way using problem-solving. How do the KPIs reflect financial requirements? List ways to monitor the KPIs . 1. Time to Market: Measure the time taken from requirement gathering to product deployment. 2. Customer Satisfaction Score: Measure client satisfaction through surveys and feedback. 3. Defect Density: Measure the number of defects found per lines of code. Identify data security issues Identify any data security requirements or issues associated with the activities . • Ensure compliance with data protection regulations. • Encrypt sensitive data during transmission and storage. Attach: Proof of policies and procedures relevant to work area ☐ and/or operational plan Proof of financial information and relevant calculations ☐ (e.g. budget, graphs)

BSBOPS502 Manage Business Operational plans Section 2: Developing an operational plan Consult with others Summarise the outcomes of your meeting with relevant stakeholders: • Which stakeholders did you consult with? • Why were these stakeholders part of the consultation process? • Were any changes to your suggested activities, resources, timeframes, KPIs and monitoring processes requested? Describe how you collaborated to achieve joint outcomes. How did you seek feedback, advice and support? If not already viewed in person by your assessor, attach proof of the consultation to this section of your portfolio. **Consultation Outcomes:** During the consultation process, we engaged with key stakeholders including project team members, clients, and management. Each stakeholder group played a vital role in the consultation process: - **Project Team Members:** They provided insights into technical feasibility, resource availability, and potential challenges associated with implementing the proposed activities. - **Clients:** Their input was crucial in refining project objectives, identifying specific requirements, and ensuring alignment with their expectations and business goals. - **Management:** They provided strategic guidance, approval for budget allocations, and oversight to ensure that the operational plan aligned with organizational objectives. During the consultation, stakeholders requested some changes to the proposed activities, resources, and timeframes based on their feedback and expertise. Specifically, adjustments were made to the project timeline to accommodate additional testing and refinement phases requested by clients. Additionally, stakeholders recommended revising certain KPIs to better reflect project priorities and client expectations. **Collaborative Process:** Collaboration was key to achieving joint outcomes during the consultation process. We facilitated open communication and active engagement among stakeholders, encouraging them to share their perspectives, concerns, and suggestions for improvement. Regular meetings and updates ensured that all stakeholders remained informed and involved throughout the decision- making process. To seek feedback, advice, and support, we employed various communication channels, including face-to-face meetings, video conferences, and email exchanges. We also created dedicated feedback mechanisms, such as surveys and feedback forms, to gather input from stakeholders who may

BSBOPS502 Manage Business Operational plans not have been able to attend meetings in person. Development

Your preview ends here

Eager to read complete document? Join bartleby learn and gain access to the full version

Access to all documents
Unlimited textbook solutions
24/7 expert homework help

BSBOPS502 Manage Business Operational plans

Related Documents

Good Belly Harvard Case study Final Draft.docx

4- BUS 210 Journal.docx

Week 1 -4 SAFMEDS Assignment.docx

FNSFMB412 - Client Project 1 (Jack Palmer) V1.2.docx

3-2 Final Project Milestone One_SWOT Analysis.docx

Ch07 Practice Problems (1).docx

EAD 513 Establishing a Continuous Professional Learning Culture .docx

assignment 7.docx

Final Project Part Three.docx

6-1 Milestone Two Strategic Plan.docx

week 3 case study self driving technology.docx

BSBPEF501 - Assessment Task 1 2024.pdf

Recommended textbooks for you

Purchasing and Supply Chain Management

Operations Management

ISBN:9781285869681

Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:Cengage Learning

Management, Loose-Leaf Version

Management

ISBN:9781305969308

Author:Richard L. Daft

Publisher:South-Western College Pub

Principles of Management

Management

ISBN:9780998625768

Author:OpenStax

Publisher:OpenStax College

Foundations of Business (MindTap Course List)

Marketing

ISBN:9781337386920

Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor

Publisher:Cengage Learning

Foundations of Business - Standalone book (MindTa...

Marketing

ISBN:9781285193946

Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor

Publisher:Cengage Learning

SEE MORE TEXTBOOKS

Recommended textbooks for you

Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub
Principles of Management
Management
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax College
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Foundations of Business - Standalone book (MindTa...
Marketing
ISBN:9781285193946
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning