4- BUS 210 Journal

Incident 2: Who’s Flying the Plane? Many industries face a shortage of individuals to fill essential jobs. Among them is the commercial airline industry where a pilot shortage is expected to swell to 20,000 by 2022 and more than 30,000 by 2034. This trend weighs heavily on most airlines. Greg Muccio, a senior manager at southwest Airlines Company lamented, “That is one of the things in my job I get to worry about every day and when I go to bed at night.” He sees an overall lack of interest in becoming a commercial pilot as a key problem, “That’s what puts us in the most jeopardy.” There are many factors that may be contributing to this lack of interest. Most commercial pilots spend the first several years working for regional airlines where annual pay has been traditionally quite low—in the $20,000 range. Eventually, many of these airlines doubled starting pay. Still, raising pay has done little to move the needle. The cost of flight-training is quite high, surpassing the $100,000 mark…

Question 3  Compare and contrast the key management principles that focus on fostering innovativeness and creative problem-solving with the key management principles that focus on analytical problem-solving . Please use your real-life examples to illustrate your answer  <Begin writing your answer to the above question from here.>

INSTRUCTION: Answer ALL the questions Question 1 Read article the following and answer the following questions. PROHIBIT E-COMMERCE SITES FROM SELLING BANNED FACE CREAMS   Mohideen Abdul Kader Sept, 28, 2021 The Consumers Association of Penang (CAP) calls on the authorities to prohibit e-commerce sites in the country from selling banned cosmetics products. In an online survey, we found nine banned face creams sold online by Lazada, Shopee and Carousell. These products were on the list of notified cosmetic products cancelled by the National Pharmaceutical Regulatory Agency, Health Ministry.   Among the banned products available are FS Turmeric Cream, Deeja Cosmetic Laila Cream, Deluxe Beauty E Ultra Lightening Cream Pearl Perfect Fairness, Deeja Cosmetics Laika Cream, Dnars Gold Lifting Serum (Night), Deeja Wrinkle Cream, Fjura- Face Polish Treatment, Dnars Golden Cream and Sparkle Moon Night Cream. Some of these products were banned since 2019 as they were found to contain mercury and…

Identify and describe potential limitations of Goldman Sachs’ resilience training program. How can these limitations be mitigated? () (Min words 200)

Karen Valdez is a call center agent of Ringing Telecom Company. She was one of the performing employees for the month of January to October. She constantly achieved her daily target sales and solved customer complaints with satisfaction. She’s expressive in giving her ideas, dislikes and likes to her co-workers and to her supervisor that causes her to some disagreements with her supervisor Ms. Linda Lindo. Since then, the sales Specialist of Ringing Telecom Company didn’t favor her views on handling administrative tasks because the company claimed that Karen had some errors and mistakes in her reports. At the end of November, Ms. Linda conducted and used Graphic Rating Scale in evaluating her subordinates. Karen Valdez got “Satisfactory Rating”, that made Karen wondered why she was rated that way. Ms. Linda claimed that all she knew was to handle customer complaints, selling and some administrative tasks. However, in Karen’s defence, she mentioned that Ms. Linda Lindo didn’t inform…

Karen Valdez is a call center agent of Ringing Telecom Company. She was one of the performing employees for the month of January to October. She constantly achieved her daily target sales and solved customer complaints with satisfaction. She’s expressive in giving her ideas, dislikes and likes to her co-workers and to her supervisor that causes her to some disagreements with her supervisor Ms. Linda Lindo. Since then, the sales Specialist of Ringing Telecom Company didn’t favor her views on handling administrative tasks because the company claimed that Karen had some errors and mistakes in her reports. At the end of November, Ms. Linda conducted and used Graphic Rating Scale in evaluating her subordinates. Karen Valdez got “Satisfactory Rating”, that made Karen wondered why she was rated that way. Ms. Linda claimed that all she knew was to handle customer complaints, selling and some administrative tasks. However, in Karen’s defence, she mentioned that Ms. Linda Lindo didn’t inform…

Karen Valdez is a call center agent of Ringing Telecom Company. She was one of the performing employees for the month of January to October. She constantly achieved her daily target sales and solved customer complaints with satisfaction. She’s expressive in giving her ideas, dislikes and likes to her co-workers and to her supervisor that causes her to some disagreements with her supervisor Ms. Linda Lindo. Since then, the sales Specialist of Ringing Telecom Company didn’t favor her views on handling administrative tasks because the company claimed that Karen had some errors and mistakes in her reports. At the end of November, Ms. Linda conducted and used Graphic Rating Scale in evaluating her subordinates. Karen Valdez got “Satisfactory Rating”, that made Karen wondered why she was rated that way. Ms. Linda claimed that all she knew was to handle customer complaints, selling and some administrative tasks. However, in Karen’s defence, she mentioned that Ms. Linda Lindo didn’t inform…

Question 10 The open systems perspective emphasizes that organizations are effective when they adapt to and align with the needs of: its internal subsystems the external environment its stakeholders the community Question 11 During COVID-19, the University of Bahrain (UoB) apply telecommuting. One of the challenges of telecommuting is: A improved productivity better work-life balance more social isolation lower job turnover among younger employees

Staffing is a critical component of any organization's success. It involves the process of identifying, recruiting, and placing the right individuals in the right positions to achieve the company's goals and objectives. Effective staffing ensures that a company has the necessary talent and skills to carry out its operations efficiently and adapt to changing market demands. It's not just about filling job openings, but about finding the best fit for both the organization and the individual.   Question: How can organizations ensure that their staffing process aligns with their long- term strategic goals and fosters a culture of diversity and inclusion?

As CEO of Hospital X, Koray created a new unit called CPAU (Coronavirus Priority Assessment Unit), that is frequently decontaminated and away from the other units of the hospital such as Accident and Emergency Services, General Surgery, Cardiology, Orthopaedics, and Intensive Care. Also, all of these services have department managers. -What kind of departmentalization would be suitable for Hospital X? Explain in detail and discuss the advantages of this kind of departmentalization. Provide a chart showing the organization’s structure in units such as CPAU, Cardiology, and so on which are managed by departmental managers and Koray as the CEO of the company. -Explain selective perception bias and anchoring effect in decision making process. Provide examples. -XYZ Company is operating in all areas of the oil industry. Due to the uncertain nature of this industry, XYZ Company needs to be flexible. When you think about mechanistic and organic structures, which one will be suitable for…

Subject: Management Write a reflective journal (Literature review) using the gibbs model.

7- Ms. Naseema has been awarded as the most outstanding Sales Executive in her company (OmanAir). With this achievement, what do you think about Ms. Naseema? a. New head of award in the company b. Good ambassador of the company c. New Sales Manager of the company d. Bad ambassador of the company

The Grape vine is one of the informal sources of information at the work place. This informal source of information travels faster than the formal sources of information. This informal source, has the ability to distort, create rancor and certain times demoralize the work force. What strategy would you advise management to adapt to curtail the effects of the grape vine at the work place.

4. (Scenario Based Question) Your response to Dolly's Phone Call & "Hello love, my name is Dolly Parsons and I am having problems looking at my account details on this Monzo button app thing on my mobile telephone handset. I really need access to my pension so I can go shopping for groceries. Gosh I really miss the days of visiting a bank and speaking to a person and drawing out my money. (**anxious**) Please help me, I have been trying for 30 mins and I can't open it up and the shops will be closing soon. My grandson has set me up an email address on my new computer, which I have written down - dollyparson45@gmail.co.uk Please help me!" (Write your response to the customer as if you were a COp at Monzo who had just picked up a call from Dolly, for example "Hi Dolly...") See all of the information you need to write your answer to this question here

Chuck is a newly promoted supervisor of a large call center. He is tasked by his manager to devise a customer service training and testing manual for new and existing workers. How would he define customer service? If Chuck were to write a training manual on CUSTOMER SERVICE what would that look like?  Collaboration Definition What role does collaboration have in customer service? What is effective collaboration?  What collaborative measures have to be  taken in this role? How would one  gain this knowledge and learn from this experience?

Google's CEO Sundar Pichai has allowed staff to work from home to absorb the "difficult news" about the company's planned layoffs. Pichai sent a memo to staff on Friday morning to say that the tech giant is laying off around 12,000 employees, roughly 6% of its global workforce. "Please take good care of yourselves as you absorb this difficult news," Pichai said. "As part of that, if you are just starting your work day, please feel free to work from home today." Pichai said that the layoffs affected all areas, with jobs being lost in both the US and outside. "The fact that these changes will impact the lives of Googlers weighs heavily on me, and I take full responsibility for the decisions that led us here," he wrote. The company is providing support to staff in the form of a 16-week severance package, full pay during the 60-day notification period, and six months of healthcare, job placement services, and immigration support. Google joins several big tech companies in laying off…

Google's CEO Sundar Pichai has allowed staff to work from home to absorb the "difficult news" about the company's planned layoffs. Pichai sent a memo to staff on Friday morning to say that the tech giant is laying off around 12,000 employees, roughly 6% of its global workforce. "Please take good care of yourselves as you absorb this difficult news," Pichai said. "As part of that, if you are just starting your work day, please feel free to work from home today." Pichai said that the layoffs affected all areas, with jobs being lost in both the US and outside. "The fact that these changes will impact the lives of Googlers weighs heavily on me, and I take full responsibility for the decisions that led us here," he wrote. The company is providing support to staff in the form of a 16-week severance package, full pay during the 60-day notification period, and six months of healthcare, job placement services, and immigration support. Google joins several big tech companies in laying off…

Q 03: Explain why it is important to use a variety of methods to communicate health and safety information in the workplace? Which type of communication is helpful?

The Internet has made distances shorter and the world smaller. This massive network of networks connects millions of computers together globally and allows anyone, anywhere to communicate by computer as long as both (or all) are connected to the Internet. Statistics indicate that there are 2.4 billion Internet users around the world, nearly one-third of the world’s population. One of the challenges the many different languages spoken by Internet users. 1: As the title says, is the Internet a necessary ingredient of the global world? Why or why not? 2: As managers look to exploit the benefits of the Internet, how might their geographic location have an impact?

No AI please

a) As Andrew Baines, what action would you take to solve the problems in the purchasing-marketing relationship?

Job Summary The Health Care Administrator I assists with coordination of activities in the Psychiatry Child Clinic including supervision of the front office clerical staff. Essential Responsibilities Direct, supervise and evaluate clerical staff. Train and orient new staff on clinic-specific policies and procedures. Conduct daily huddles and plan accordingly based on staffing level. Manage staff schedules, monitor time and attendance, prepare productivity reports as needed. Assist and cover front desk when staffing is low. Provide appropriate communication, guidance, and education as necessary to clerical and clinical staff to improve operational and financial metrics. Responsible for submission of template builds and changes for newly hired clinicians as well as established clinicians. Coordinate inter-departmental purchases, manage inventory, prepare, and maintain supply budget. Serve as a resource concerning hospital administrative procedures and policies to subordinates and other…

1. A 100-year-old manufacturing firm has had an excellent reputation for high-quality products, with all sales to the private sector. Recently, the firm expanded sales to the government’s defense department, and high profits rapidly declined. Historically, (1) personnel practices have been popular with employees—flexible work schedules and limited supervision (resulting in high morale), and (2) security in warehouses and production has been limited (yet minuscule pilferage occurred). In analyzing why profits have declined, which of these risks would be of least concern? Group of answer choices None of the choices A younger workforce will likely be less educated and trainable. The past lack of locks, fences, and barriers to the firm’s plant will risk more theft of expensive defense-related inventories, and may violate defense security regulations. A very loyal workforce is being replaced by a younger workforce with less loyalty and more likelihood of abusing attendance…