Business Essentials (12th Edition) (What's New in Intro to Business)
12th Edition
ISBN: 9780134728391
Author: Ronald J. Ebert, Ricky W. Griffin
Publisher: PEARSON
expand_more
expand_more
format_list_bulleted
Question
Chapter 9, Problem 9.18TE
Summary Introduction
Summary:
Company CS provides commercial cleaning service. Due to the recession, the employees have not had a raise in many years. Employees are finding cleaning as not a rewarding work. The company has asked Person X to perform leadership workshops for the management team.
To explain: The advantages and disadvantages of each approach.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solutionStudents have asked these similar questions
You were assigned to a special project, your role is to ensure an ill organization (Company X) to be rescued. The manufacturing was poorly managed by the previous Production Manager and has led to many problems. The company is dealing with frozen food manufacturing (Frozen Roti Canai). The demand for frozen roti canai is over whelming especially from Japan. The company’s close competitor could able to produce around 10, 000 frozen roti canai per day whereas Company X could only churn out 800 pieces per day. This leads to serious productivy issue. Besides that, the quality of frozen roti canai of the competitor is so much better than Company X. Customer’s complain on the product, packaging and on-time delivery has been piling up. Employees motivation level was also observed to be low. You are given 6 months to fix all the issues mentioned above.
1. As a consultant, what will be your first step?
2. Moving forward, what kind of strategic action plans you would put in place?
You were assigned to a special project, your role is to ensure an ill organization (Company X) to be rescued. The manufacturing was poorly managed by the previous Production Manager and has led to many problems. The company is dealing with frozen food manufacturing (Frozen Roti Canai). The demand for frozen roti canai is over whelming especially from Japan. The company’s close competitor could able to produce around 10, 000 frozen roti canai per day whereas Company X could only churn out 800 pieces per day. This leads to serious productivity issue. Besides that, the quality of frozen roti canai of the competitor is so much better than Company X. Customer’s complain on the product, packaging and on-time delivery has been piling up. Employees motivation level was also observed to be low. You are given 6 months to fix all the issues mentioned above.
Based on the above scenario, critically discuss the OM issue, and recommend a solution.
As a consultant, what will be your first step?…
Please original work
Who do you feel should be in control of the BI system evaluations?
How do you think that organizations could ensure that their BI system remains adaptable to changing business needs and technological advancements?
Please add references (including cited web links)
Chapter 9 Solutions
Business Essentials (12th Edition) (What's New in Intro to Business)
Ch. 9 - Prob. 9.1QRCh. 9 - Prob. 9.2QRCh. 9 - Prob. 9.3QRCh. 9 - Prob. 9.4QRCh. 9 - Prob. 9.5QACh. 9 - Prob. 9.6QACh. 9 - Prob. 9.7QACh. 9 - Prob. 9.8QACh. 9 - Prob. 9.9AECh. 9 - Prob. 9.10AE
Ch. 9 - Prob. 9.11ACh. 9 - Prob. 9.12ACh. 9 - Prob. 9.13ACh. 9 - Prob. 9.14ACh. 9 - Prob. 9.15ACh. 9 - Prob. 9.16TECh. 9 - Prob. 9.17TECh. 9 - Prob. 9.18TECh. 9 - Prob. 9.19TECh. 9 - Prob. 9.20EECh. 9 - Prob. 9.21EECh. 9 - Prob. 9.22EECh. 9 - Prob. 9.23CCh. 9 - Prob. 9.24CCh. 9 - Prob. 9.25CCh. 9 - Prob. 9.26CCh. 9 - Prob. 9.27CCh. 9 - Prob. 9.28CCh. 9 - Prob. 9.29CCh. 9 - Prob. 9.30CCh. 9 - Prob. 9.31CCh. 9 - Prob. 9.32C
Knowledge Booster
Similar questions
- Mr. Ali is a fresh graduate and he is employed at ABC Company. He is a fresh graduate and it’s his first professional job. The job pays him pretty well but he is still unhappy with job. Develop an account of the current thinking about the relationship between job performance and job satisfaction. Examine what could be the possible reasons behind Mr. Ali being unhappy with his job? If Ali’s supervisor believes that ‘happy employees are productive employees’, what kind of problems might he encounter? Be sure to emphasize the role of rewards in your answer.arrow_forwardIsiness Temp-lo-Hire Companies are continually challenged to maintain an effective work force while controlling cost. Payroll expenses typically account for 30 to 50 percent of company expenses with some companies spending much more. Human resources managers are challenged to find ways to hire qualified, productive personnel while keeping costs down. In difficult economic times, the challenge is even greater. Companies must be cautious about hiring new employees when sales and profits are declining. On the other hand, the company must function in the present and be prepared when the economy improves. Today, human resources managers often use hiring practices to help create a flexible work force. Hiring temporary employees is a way to meet urgent, short-term needs. Temps are hired for a limited time, a specific project, or when a company does not want to risk committing to a new permanent employee. Another approach, known as temp-to-hire, adds the possibility of full-time employment for…arrow_forwardAs a CEO of a health services organization you will discuss the implementation of a “work from home policy” for your organization. You must give three examples of when and how it could work and three examples of when and how it could not work.arrow_forward
- Read the below scenario and answer the discussion questions: Active Cultures Employees at many successful companies start the day by checking the economic forecast. Patagonia’s Ventura, California, employees start the day by checking the surf forecast. The outdoor clothing company encourages its workforce to take time from the work day to get outside and get active. For Patagonia, linking employees with the natural environment is a major part of the culture. New hires are introduced to this mindset very quickly. Soon after starting at Patagonia, marketing executive Joy Howard was immediately encouraged to go fly fishing, surfing, and rock climbing all around the world. She notes that all this vacationing is not just playing around—it’s an important part of her job. “I needed to be familiar with the products we market,” she said. Other practices support this outdoors-oriented, healthy culture. The company has an on-site organic café featuring locally grown produce. Employees at all…arrow_forwardIn the world of professional industries, when conducting operational activities, top management have to be careful and well-conceived consideration is required so that it can be delivered in accordance with applicable rules and codes of ethics, as well as the manner in which the activities carried out are in line with the vision and goals of the company. To achieve the company's objectives faster and continually improve company performance, top management must be able to develop a routcome-based management strategy by obtaining detailed information and insights to support the decision-making process. For the purpose of drafting a conceptual framework in the form of organizational strategy, the leader hopes to help minimize risks that are detrimental to the company's activities, which in this case certainly requires the assistance of various parties, especially internal auditors that will help stakeholders by ensuring how the internal monitoring and control processes have been working…arrow_forwardYou have recently joined a company that specialises in air conditioning and refrigeration. As a manager with both practical experience and relevant qualifications, you have found that senior management in the business does not consider experience that important, instead focusing on the recruitment of functional managers who hold relevant qualifications and not necessarily adequate experience. You also realise that senior management lack knowledge around management and organisational performance. Considering the case provided, explain the significance of practical experience as a source of managerial competence.arrow_forward
- One of the key aspects of good corporate governance is the relationship between company’s top management and middle- and first-line managers. Every organization is seriously concerned with its strategy, goal setting process and performance assessment Provide your reasoning as to what tools or approaches may an organization use in order to link the strategy and performance measures.arrow_forwardPlease original work Background information: Emma says it’s not as though you don’t have enough to worry about inside the organization She asks you what elements of the outside environment you feel should be most important to CM Tech (the community, housing, charities, ‘green’ efforts, air pollution, etc.). What do you feel are the three most important elements outside the organization that CM Tech should focus on. Why did you choose those three and how are they important to performance management at CM Tech? Expand on your agreement or disagreement with the most important elements they have identified and any experiences you have had with organizations focusing on these elements. Please cite with in text and weblinksarrow_forwardHow can organizations ensure that their staffing strategy aligns with their overall business objectives, and what metrics should be used to measure the effectiveness of this strategy?arrow_forward
- Assume you are the manager of a small firm that is dependent on a large computer manufacturing customer that uses the resource-dependence perspective. Put yourself in the position of the small firm, and describe what actions you would take to survive and succeed. What actions would you take from the perspective of the large firm?arrow_forwardIt has been observed that to replace a former employee who has resigned or retired, the company has to spend 150% of the previous employee’s salary. In the light of the above statement, it is evident that employee retention and employee engagement are critical issues for the organisation to attend to. What strategies can the organisation use to retain its employees to reduce high labour turnover?arrow_forwardRead the following case study and answer the questions given at the end.Arti had joined as a senior manager in the Customer and Client relationship Department. She led a team of 50 people who directly dealt with the clients. In the first few days of her joining she briefed herself on the workings of the department. While communicating with her team she realized that there were some difficult clients who were not happy with the customer relationship team and often gave negative feedback about the customer relationship personnel who communicated with them. This earned them negative points and severely affected their appraisal reports.Arti was worried about her team and planned various strategies to address this issue. As a good leader, she believed in solving the issues along with the team rather than blaming her team for everything. She created a list of all such ‘difficult to please’ clients. Next, she got in touch with the team members who were communicating with each of these…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Understanding BusinessManagementISBN:9781259929434Author:William NickelsPublisher:McGraw-Hill EducationManagement (14th Edition)ManagementISBN:9780134527604Author:Stephen P. Robbins, Mary A. CoulterPublisher:PEARSONSpreadsheet Modeling & Decision Analysis: A Pract...ManagementISBN:9781305947412Author:Cliff RagsdalePublisher:Cengage Learning
- Management Information Systems: Managing The Digi...ManagementISBN:9780135191798Author:Kenneth C. Laudon, Jane P. LaudonPublisher:PEARSONBusiness Essentials (12th Edition) (What's New in...ManagementISBN:9780134728391Author:Ronald J. Ebert, Ricky W. GriffinPublisher:PEARSONFundamentals of Management (10th Edition)ManagementISBN:9780134237473Author:Stephen P. Robbins, Mary A. Coulter, David A. De CenzoPublisher:PEARSON
Understanding Business
Management
ISBN:9781259929434
Author:William Nickels
Publisher:McGraw-Hill Education
Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON