MYLAB EXCELLENCE IN BUSSI COMM ETEXT
MYLAB EXCELLENCE IN BUSSI COMM ETEXT
12th Edition
ISBN: 9780135854907
Author: BOVEE
Publisher: PEARSON
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Chapter 9, Problem 9.17E
Summary Introduction

To determine:

Approaches to draft a negative message to a customer of a malfunctioning mobile phone.

Introduction:

Choosing a direct or an indirect communication approaches to send across bad news to the reader.

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Q1. S-Sports Ltd specialises in selling premium sports equipment. Over the month, it recorded the following transactions. - Incurred $10,000 on credit for a one-time promotional event organised for its customers and local sports team. This amount will be paid in the coming month. - Made sales of $50,000 to customers, of which $5,000 is credit sales and will be collected in the following month. The goods sold were purchased from a local supplier at $20,000. -Purchased $15,000 of goods from a supplier on credit, with payment due in 30 days. - Paid rents of $12,000 for three months, with this month being the first month. -Repaired a window broken by a typhoon in summer. The repair cost is $3,000 in cash. -Paid supplier $25,000 for goods purchased last month. -Collected $8,000 in advance and promised to deliver goods the following month. -Incurred $1,800 depreciation expense and $9,000 other operating expenses. The operating expenses will be paid early next month. Q. For each item…

Chapter 9 Solutions

MYLAB EXCELLENCE IN BUSSI COMM ETEXT

Ch. 9 - Prob. 1CACh. 9 - Prob. 2CACh. 9 - Prob. 1LOCCh. 9 - Prob. 2LOCCh. 9 - Prob. 3LOCCh. 9 - Prob. 4LOCCh. 9 - Prob. 5LOCCh. 9 - Prob. 6LOCCh. 9 - Prob. 7LOCCh. 9 - Prob. 8LOC
Ch. 9 - Prob. 9LOCCh. 9 - Prob. 10LOCCh. 9 - Prob. 11LOCCh. 9 - Prob. 12LOCCh. 9 - Prob. 13LOCCh. 9 - Prob. 14LOCCh. 9 - Prob. 15LOCCh. 9 - Prob. 16LOCCh. 9 - Prob. 17LOCCh. 9 - Prob. 9.1AYKCh. 9 - Prob. 9.2AYKCh. 9 - Prob. 9.3AYKCh. 9 - Prob. 9.4AYKCh. 9 - Prob. 9.5AYKCh. 9 - Prob. 9.6AYKCh. 9 - Prob. 9.7PYSMFACh. 9 - Prob. 9.8PYSMFACh. 9 - Prob. 9.9PYSMFACh. 9 - Prob. 9.10ECh. 9 - Prob. 9.11ECh. 9 - Prob. 9.12ECh. 9 - Prob. 9.13ECh. 9 - Prob. 9.14ECh. 9 - Prob. 9.15ECh. 9 - Prob. 9.16ECh. 9 - Prob. 9.17ECh. 9 - Prob. 9.18ECh. 9 - Prob. 9.19ECh. 9 - Prob. 9.20ECh. 9 - Prob. 9.21ECh. 9 - Prob. 9.22ECh. 9 - Prob. 9.23ECh. 9 - Prob. 9.24ECh. 9 - Prob. 1EYSCTPCh. 9 - Prob. 1SYCKO
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