Principles of Management
OER 2019 Edition
ISBN: 9780998625768
Author: OpenStax
Publisher: OpenStax College
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Textbook Question
Chapter 9, Problem 8CRQ
Why is performance measurement often the start of new strategy development?
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At the end of 2014, a large university hospital in the Netherlands launched a procurement tender exercise for surgical suture material. The rationale for hospital management to initiate this procedure was cost-cutting and standardization. The award criteria were focussed on the most economically advantageous tender. There were different suppliers on the market that were able to produce and deliver high-quality surgical suture material for a lower price than was currently being paid. Consequently, the tender was awarded to a new supplier.The top managers and purchasing manager who initiated the tender trod carefully and implemented this relatively small-scale change initiative according to some basic change management principles (e.g. Kotter, 2012): they built a guiding coalition that incorporated renowned medical specialists, they consulted department heads and they communicated the change to surgeons through different channels. Furthermore, it was recorded in the tender that the new…
Chapter 9 Solutions
Principles of Management
Ch. 9.1 - What activities make up the strategic management...Ch. 9.2 - What does a mission statement explain about a firm...Ch. 9.2 - What are the similarities and differences between...Ch. 9.3 - What strategic analysis tools from the previous...Ch. 9.4 - What is the difference between strategic...Ch. 9.4 - Describe the three levels of strategy and what a...Ch. 9.4 - What is a grand strategy, and how does it relate...Ch. 9.4 - What are the three grand strategies, and why would...Ch. 9.5 - What PESTEL forces (see Chapter 8) have...Ch. 9.5 - Amazon has entered into the brick-and-mortar store...
Ch. 9.5 - What strategic actions do you think a store like...Ch. 9.5 - What are the three levels of planning, and what...Ch. 9.5 - Why is strategic implementation most commonly...Ch. 9.6 - Why is performance evaluation critical in...Ch. 9.6 - How does the strategic planning process inform...Ch. 9 - What does a mission statement explain about a firm...Ch. 9 - Describe the three levels of strategy and what a...Ch. 9 - Give an example for why a firm would pursue each...Ch. 9 - What actions can help a firm grow?Ch. 9 - What managerial skills and actions are included in...Ch. 9 - Why are good goals important to the planning...Ch. 9 - What are the strategic planning time frames? How...Ch. 9 - Why is performance measurement often the start of...Ch. 9 - What reaction do you think employees had when Ray...Ch. 9 - How would you turn the Seven Fronts of...Ch. 9 - How is tying rewards to improved sustainability...
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