
Concept explainers
To determine:
Ethical approaches to deliver a negative news.
Introduction:
To deliver a negative news is never a good feeling, but finding a balance with an appropriate and systematic display of the news can make a difference to the reader, sender’s reputation as well as display skill and standards in communication.

Explanation of Solution
A bad news is still news, how sensitive or uncomfortable it may sound or look, the point has to be delivered to the relevant recipient. This can be done in two effective methods:
- Direct approach
- Indirect approach
The blog posting could have been written in a direct method. In a direct method of writing, the bad news is stated as obvious right at the beginning of the letter, in this case, the blog writing could have carried the direct format. If you are unaware of the sensitivity status of the recipient it is not advisable to carry out this form of an approach.
The CEO’s message and newsletter would have carried out information written in an indirect style, making the reader understand the situation at present, mellowing the negative news to suit its receiver.
In a case of not knowing your targeted audience of the message, it is always good to adapt a writing style which is sensitive and indirect so that it can show consideration and understanding from the writer’s point of view.
Want to see more full solutions like this?
Chapter 9 Solutions
Excellence in Business Communication (11th Edition)
- Compute the gross profitarrow_forwardSeaside Apparel Co. reported net income of $2,050,000 and paid common dividends of $500,000 for the year 2023. The weighted average number of common shares outstanding during the year was 820,000 shares. The current market price per share is $35. What is Seaside Apparel's Price-Earnings (P/E) ratio? A. 14.0 times B. 17.5 times C. 19.8 times D. 13.3 timesarrow_forwardCan you solve this financial accounting problem with appropriate steps and explanations?arrow_forward
- Could you explain the steps for solving this general accounting question accurately?arrow_forwardRiverside Corp. reported an operating cash flow of $1,200 for the year 2023. Its earnings before interest and taxes (EBIT) totaled $1,500, and its tax expense was $400. What was Riverside's depreciation expense for the year?arrow_forwardHartex Ltd. computes its predetermined overhead rate annually on the basis of direct labour-hours. At the beginning of the year, it is estimated that its total manufacturing overhead would be $684,000 and the total direct labour would be 57,000 hours. Its actual total manufacturing overhead for the year was $942,500and its total direct labour was 52,000 hours. Compute the company's predetermined overhead rate for the year.arrow_forward
- Solution pleasearrow_forwardExcellence Foods earned net sales revenue of $82,750,000 in 2023. The cost of goods sold was $61,320,000, and net income reached $15,600,000, the company's highest to date. Compute the company's gross profit percentage for 2023.arrow_forwardGiven the following information how much raw material was transferred to work in progress on March 31? Inventory on March 1 is $420,000, raw materials purchased in March are $780,000, and raw materials inventory on March 31 is $310,000. A: $890,000 B: $940,000 C: $750,000 D: $1,040,000 helparrow_forward
- BUSN 11 Introduction to Business Student EditionBusinessISBN:9781337407137Author:KellyPublisher:Cengage LearningEssentials of Business Communication (MindTap Cou...BusinessISBN:9781337386494Author:Mary Ellen Guffey, Dana LoewyPublisher:Cengage LearningAccounting Information Systems (14th Edition)BusinessISBN:9780134474021Author:Marshall B. Romney, Paul J. SteinbartPublisher:PEARSON
- International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education





