Excellence in Business Communication (11th Edition)
Excellence in Business Communication (11th Edition)
11th Edition
ISBN: 9780133544176
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Chapter 9, Problem 9.4dE
Summary Introduction

To determine:

The approach to draft a negative message to the employees regarding the parking space.

Introduction:

Choosing a direct or an indirect communication approach to send across bad news to the reader.

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