EBK ESSENTIALS OF MIS,
13th Edition
ISBN: 8220106778494
Author: LAUDON
Publisher: PEARSON
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Chapter 9, Problem 19MLM
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Customer relationship management:
- Customer relationship management is a methodology that manages an organization’s communication with their customers.
- This method uses client’s history with the company to improve business relationships.
- Modern customer relationship management constructs sustainable enduring customer relationships that generate value for company and customers.
Analytical CRM:
- This system analyzes customer behavior (analyzes customer information that are generated by operational CRM) and provides business intelligence. It analyzes data for designing, upselling, etc.
- General areas are: Sales data, financial data, and marketing data.
- Examples: Getting feedbacks from online shopping...
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Students have asked these similar questions
Q12- A three phase transformer 3300/400 V,has D/Y connected and working on 50Hz. The line
current on the primary side is 12A and secondary has a balanced load at 0.8 lagging p.f. Determine
the i) Secondary phase voltage ii) Line current iii) Output power Ans. (230.95 V, 99.11 A, 54.94 kW)
make corrections of this program based on the errors shown. this is CIS 227 .
Create 6 users: Don, Liz, Shamir, Jose, Kate, and Sal.
Create 2 groups: marketing and research.
Add Shamir, Jose, and Kate to the marketing group.
Add Don, Liz, and Sal to the research group.
Create a shared directory for each group.
Create two files to put into each directory:
spreadsheetJanuary.txt
meetingNotes.txt
Assign access permissions to the directories:
Groups should have Read+Write access
Leave owner permissions as they are
“Everyone else” should not have any access
Submit for grade:
Screenshot of /etc/passwd contents showing your new users
Screenshot of /etc/group contents showing new groups with their members
Screenshot of shared directories you created with files and permissions
Chapter 9 Solutions
EBK ESSENTIALS OF MIS,
Ch. 9.2 - Prob. 1CQ1Ch. 9.2 - Prob. 2CQ1Ch. 9.2 - Prob. 3CQ1Ch. 9.2 - Prob. 4CQ1Ch. 9.3 - Prob. 1CQ2Ch. 9.3 - Prob. 2CQ2Ch. 9.3 - Prob. 3CQ2Ch. 9.3 - Prob. 4CQ2Ch. 9 - Prob. 1IQCh. 9 - Prob. 2IQ
Ch. 9 - Prob. 3IQCh. 9 - Prob. 1RQCh. 9 - Prob. 2RQCh. 9 - Prob. 3RQCh. 9 - Prob. 4RQCh. 9 - Prob. 5DQCh. 9 - Prob. 6DQCh. 9 - Prob. 7DQCh. 9 - Prob. 8HMPCh. 9 - Prob. 9HMPCh. 9 - Prob. 11HMPCh. 9 - Prob. 12CTPCh. 9 - Prob. 13CSQCh. 9 - Prob. 14CSQCh. 9 - Prob. 15CSQCh. 9 - Prob. 16CSQCh. 9 - Prob. 17CSQCh. 9 - Prob. 18MLMCh. 9 - Prob. 19MLM
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