AP hospital has developed a new circular pod design which is maximally efficient in all sections of the hospital. It has created a patient friendly environment. The servicescape design features has created a peaceful environment. These new features were developed as a result of meeting of 35 user clusters along with widespread motion and time studies, and simulations of daily activities. The neonatal rooms are totally redesigned with semiprivate rooms for babies and pull down beds for parents. To determine: Why the concept of “servicescapes” is important for AP hospital .

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Chapter 9, Problem 1.5VC

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AP hospital has developed a new circular pod design which is maximally efficient in all sections of the hospital. It has created a patient friendly environment. The servicescape design features has created a peaceful environment.

These new features were developed as a result of meeting of 35 user clusters along with widespread motion and time studies, and simulations of daily activities. The neonatal rooms are totally redesigned with semiprivate rooms for babies and pull down beds for parents.

To determine: Why the concept of “servicescapes” is important for AP hospital .

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