OPERATIONS MANAGEMENT (LL W/ CONNECT)
OPERATIONS MANAGEMENT (LL W/ CONNECT)
14th Edition
ISBN: 9781266539787
Author: Stevenson
Publisher: MCG
Question
Book Icon
Chapter 8.3, Problem 2RQ
Summary Introduction

To explain: The key differences among different countries that company S serves and the way through which it can capitalize on these countries for future success.

Case summary: In the given case, S is the coffee powerhouse that grows continuously by facing challenges of looms in market saturation in the country U. Competitors also attacked intending to take shares from company S. MD and MC proven their popularity among consumers of country U with cost-conscious effort. Therefore, to gain its competitive edge, company S planned its stores by partnering with company UE for the delivery service. In the plan, the company decided to use technology that will make employees free to spend time with customers and enhance the service. The company started to use big data to identify customer needs and preferences. After country U, country C is the second biggest market for company S where it planned to launch a new delivery program by changing the store into a virtual store on the platform of e-commerce. Then, the company’s partnership with its rival N expands its reach by adding the restaurant lines in the company stores. But L’s business model appealed to consumers of country C to use small store format, fast delivery, low price, and high technology which created problems for company S in country C. The price-sensitive consumers did not pay interest in the product of company S. In the rural areas of country C, company S can face plenty of challenges because consumers are price sensitive but in the urban areas or major cities, the company can be benefitted because large people from the globe reside in these cities.

Blurred answer
Students have asked these similar questions
What should leaders do after conducting an employee survey?   take immediate action on results   take at least 6 months to review the results to make sure the leader understands them   review them immediately, but do not take action right away   keep results confidential from employees
One of the best ways to encourage teamwork is to:   continually promote from outside of the department   recognize employees who focus on their personal performance goals only   reward employees who complete their own tasks and also assist with problems outside of their department   discuss individual performance issues at staff meetings
What can happen if a leader doesn't encourage teamwork?   team members will support each other more    the environment can become overly competitive and hostile   turnover will descrease   team members become more motivated
Knowledge Booster
Background pattern image
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Principles of Management
Management
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax College
Text book image
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning
Text book image
Management, Loose-Leaf Version
Management
ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub
Text book image
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Text book image
Foundations of Business - Standalone book (MindTa...
Marketing
ISBN:9781285193946
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Text book image
Understanding Management (MindTap Course List)
Management
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Cengage Learning