OPERATIONS MANAGEMENT (LL W/ CONNECT)
OPERATIONS MANAGEMENT (LL W/ CONNECT)
14th Edition
ISBN: 9781266539787
Author: Stevenson
Publisher: MCG
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Chapter 8, Problem 1CQ
Summary Introduction

Case summary:

WM Company is the largest corporation in the globe. The company has huge success rate. Several people around the world welcome its location in their society, whereas others complain that its presence has numerous negative effects on a community ranging from traffic congestion to anti union sentiment to unfair completion.

To develop: A list of main argument, advantages and disadvantages that can be presented to the public hearing on the matter of members of each given groups.

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A local fast-food restaurant processes several customer orders at once. Service clerks’ cross paths, sometimes nearly colliding, while they trace different paths to fill customer orders. If customers order a special combination of toppings on their burgers, they must wait quite some time while the special order is cooked. How would you modify the restaurant’s operations to achieve competitive advantage? Because demand surges at lunchtime, volume flexibility is a competitive priority in the fast-food business. How would you achieve volume flexibility? What are the potential downsides of relying too heavily on automation and standardization in this industry? What data would you want to gather, if any, before making recommendations?
What are 4 key points that are interesting about this video https://youtu.be/LAoMuvYZ_QM?si=Mognj_KBU9EIOLSP
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