Chapter 8, Problem 2DQ

Employees come into organizations with different needs, personalities, skills, abilities, interests,and aptitudes. They have different expectations of their employers and different views of what they think their employer has a right to expect of them. And they vary widely in what they want from their jobs. Using one of the contemporary theories of motivation, explain how it applies to this case.

Keeping employees motivated and happy is a key to success for many of the world’s top companies, including fast food chains like Taco Bell. From GED prep to educational support to college scholarships, Taco Bell helps its employees achieve their goals in all sorts of ways. While this level of support might seem strange for a fast food chain, the company recognizes that today’s workers tend to demand more from their employers. Besides collecting a paycheck, young employees also want to develop a healthy balance between their work lives and personal lives. That’s why Taco Bell provides both full- and part-time staffers with access to educational resources from their first day forward. For instance, the company fully funds an all-inclusive, start-to-finish GED program specially designed for its employees. Along with receiving unlimited access to study materials and practice tests, the program also provides students with advisers who guide them through every step of the process. For those…

Low-paid service workers represent a motivational problem for many companies. They earn lower pay, poorer pension provision, and fewer opportunities for progression. Consider these poorly-trained and unmotivated service workers in government agencies.How can these workers be motivated to reduce boredom and increase their vigilance?  Elaborate in detai