Chapter 7, Problem 14LOC

Summary Introduction

To select:

From the various given options the reason why companies prefer the usage of IM over email.

Introduction:

IM or Instant Messaging is a communication method which is based on the internet, where one or more people can communicate with each other. Here one can see or get an alert when a person in their list is available for communication and so the communication can happen in real time as in case of a phone call.

Email or Electronic mail is a means of communication over the internet where messages called as mails here, can be sent by one person to one or more recipients.