EBK PRINCIPLES OF OPERATIONS MANAGEMENT
11th Edition
ISBN: 9780135175644
Author: Munson
Publisher: VST
expand_more
expand_more
format_list_bulleted
Videos
Question
Chapter 6.S, Problem 46P
Summary Introduction
To determine: The
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
A new process has just been established on J ianliHu's assembly line. The process is supposed to place 4 grams ofa deep red coloring in each bottle of nail polish with an UpperSpecification Limit of 4.1 grams and a Lower Specification Limitof 3.9 grams. Although the mean is 4 grams, the standard deviationis 0.1 gram. What is the Cpk of the new process?
A hospital is using X bar and R charts to record the time it takes to process patient account information. A sample of five applications is taken each day. The first four week's (20 days) data give the following values:
X=16 min
R= 7 min
The upper and lower specifications are 21 minutes and 13 minutes respectively. What is the CPK of this process?
1. You are an engineer working for New House Furniture Ltd, specialist in furniture manufacturing. Recently
customers are returning the chairs within the warranty period as they are not happy with the product, without
clear problem defined. Your task is to apply Six Sigma DMAIC method to the process of Chair Manufacturing
(showing in the diagram below) to identify the tope reason for product returns and improve the quality.
Driina
* FIxture 1247-14
Venty pans & counts
via temp ale 2910
insoect wood per
Ri pian 760-11A
program
DFA 3
Receive
Wood &
CNC Cutting &
Edge Routing
Assemble Leg
Supports
Pre-
Start
Drilling
Hardware
Hardw are on no-
RWork
ASM Work
Instructions
anspeci status
instrucions
Template
C87-0
Venty pans & Counts
via témplate 3000
Fixture 1248-14
Fixture 1249-14
Assemble
Seat
Inspect
Alignment
Package &
Ship
Add Hardware
Assemble Seat
Back
Package
Stop
Process Flow -Chair Manufacturing
Chapter 6 Solutions
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
Ch. 6.S - Prob. 1DQCh. 6.S - Define in statistical control.Ch. 6.S - Prob. 3DQCh. 6.S - Prob. 4DQCh. 6.S - Prob. 5DQCh. 6.S - Prob. 6DQCh. 6.S - Prob. 7DQCh. 6.S - Prob. 8DQCh. 6.S - Prob. 9DQCh. 6.S - Prob. 10DQ
Ch. 6.S - Prob. 11DQCh. 6.S - Prob. 12DQCh. 6.S - Prob. 13DQCh. 6.S - Prob. 14DQCh. 6.S - Prob. 15DQCh. 6.S - Prob. 16DQCh. 6.S - Prob. 17DQCh. 6.S - Prob. 18DQCh. 6.S - Prob. 19DQCh. 6.S - Prob. 1PCh. 6.S - Prob. 2PCh. 6.S - Prob. 3PCh. 6.S - Prob. 4PCh. 6.S - Prob. 5PCh. 6.S - Prob. 6PCh. 6.S - Prob. 7PCh. 6.S - Prob. 8PCh. 6.S - Prob. 9PCh. 6.S - Prob. 10PCh. 6.S - Prob. 11PCh. 6.S - Prob. 12PCh. 6.S - Prob. 13PCh. 6.S - Prob. 14PCh. 6.S - Prob. 15PCh. 6.S - Prob. 16PCh. 6.S - Prob. 17PCh. 6.S - Prob. 18PCh. 6.S - Prob. 19PCh. 6.S - Prob. 20PCh. 6.S - Prob. 21PCh. 6.S - Prob. 22PCh. 6.S - Prob. 23PCh. 6.S - Prob. 24PCh. 6.S - Prob. 25PCh. 6.S - Prob. 28PCh. 6.S - Prob. 29PCh. 6.S - Prob. 30PCh. 6.S - Prob. 32PCh. 6.S - Prob. 33PCh. 6.S - Prob. 34PCh. 6.S - Prob. 35PCh. 6.S - Prob. 36PCh. 6.S - Prob. 37PCh. 6.S - Prob. 39PCh. 6.S - Prob. 40PCh. 6.S - Prob. 41PCh. 6.S - Prob. 42PCh. 6.S - Prob. 43PCh. 6.S - Prob. 44PCh. 6.S - Prob. 45PCh. 6.S - Prob. 46PCh. 6.S - Prob. 48PCh. 6.S - Prob. 49PCh. 6.S - Prob. 50PCh. 6.S - Prob. 51PCh. 6.S - Prob. 52PCh. 6.S - Prob. 53PCh. 6.S - Prob. 54PCh. 6.S - Prob. 55PCh. 6.S - Prob. 1CSCh. 6.S - Prob. 2CSCh. 6.S - Prob. 1.1VCCh. 6.S - Prob. 1.2VCCh. 6.S - Prob. 1.3VCCh. 6.S - Prob. 2.1VCCh. 6.S - Prob. 2.2VCCh. 6.S - Prob. 2.3VCCh. 6.S - Prob. 2.4VCCh. 6 - Prob. 1EDCh. 6 - Prob. 1DQCh. 6 - Prob. 2DQCh. 6 - Prob. 3DQCh. 6 - Prob. 4DQCh. 6 - Prob. 5DQCh. 6 - Prob. 6DQCh. 6 - Prob. 7DQCh. 6 - Prob. 8DQCh. 6 - Prob. 9DQCh. 6 - Prob. 10DQCh. 6 - Prob. 11DQCh. 6 - Prob. 12DQCh. 6 - Prob. 13DQCh. 6 - Prob. 14DQCh. 6 - Prob. 15DQCh. 6 - Prob. 16DQCh. 6 - Prob. 17DQCh. 6 - Prob. 18DQCh. 6 - An avant-garde clothing manufacturer runs a series...Ch. 6 - Prob. 2PCh. 6 - Prob. 3PCh. 6 - Prob. 4PCh. 6 - Kathleen McFaddens restaurant in Boston has...Ch. 6 - Prob. 6PCh. 6 - Prob. 7PCh. 6 - Prob. 8PCh. 6 - Prob. 9PCh. 6 - Prob. 10PCh. 6 - Prob. 11PCh. 6 - Prob. 12PCh. 6 - Prob. 13PCh. 6 - Prob. 14PCh. 6 - Prob. 15PCh. 6 - Prob. 16PCh. 6 - Prob. 17PCh. 6 - Prob. 18PCh. 6 - Prob. 19PCh. 6 - Prob. 20PCh. 6 - Prob. 21PCh. 6 - Prob. 1CSCh. 6 - Prob. 2CSCh. 6 - Prob. 3CSCh. 6 - Prob. 1.1VCCh. 6 - Prob. 1.2VCCh. 6 - Prob. 1.3VCCh. 6 - Prob. 1.4VCCh. 6 - Prob. 2.1VCCh. 6 - Prob. 2.2VCCh. 6 - Prob. 2.3VCCh. 6 - Prob. 2.4VCCh. 6 - Prob. 3.1VCCh. 6 - Prob. 3.2VCCh. 6 - Prob. 3.3VCCh. 6 - Prob. 3.4VCCh. 6 - Prob. 3.5VC
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- Hi, I need help solving for the remaining two boxes. Thank you!arrow_forward2. Suppose that we are making an auto part and that the mean length of the part is 5 inches with a standard deviation of 0.25 inches, and the length is normally distributed. The upper specification limit is 5.5 inches and the lower specification limit is 4.2 inches. The z-score table is provided on the next page. a. What is the process capability index, Cpk?arrow_forwardA manufacturing company has been inspecting units of output from a process. Each product inspected is evaluated on five criteria’s. If the unit does not meet standards for the criteria it counts as a defect for the unit. Each unit could have a few as zero defects, and as many as five. After inspecting 2,000 units, they discover 33 defects. What is the DPMO measure for this process? (Round to nearest whole number)arrow_forward
- How does process improvement contribute to optimizing quality assurance outcomes?arrow_forwardCanine Gourmet Super Breath dog treats are sold in boxes labeled with a net weight of 12 ounces (340 grams) per box. Each box contains 8 individual 1.5-ounce packets. To reduce the chances of shorting the customer, product design specifications call for the packet-filling process average to be set at 43.5 grams so that the average net weight per box of 8 packets will be 348 grams. Tolerances are set for the box to weigh 348 ± 12 grams. The standard deviation for the packet-filling process is 1.01 grams. The target process capability ratio is 1.33. One day, the packet-filling process average weight drifts down to 43.0 grams. Is the packaging process capable? Is an adjustment needed?arrow_forwardSuppose you manufacture 10,000 wooden pencils perday. What would be an appropriate quality planning and control system for this product? Consider such factors as product attributes, measures of quality, tests, and so forth.arrow_forward
- A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings? a Ishikawa diagram b. Pareto chart c. process chart d. control chartsarrow_forwardCanine Gourmet Super Breath dog treats are sold in boxes labeled with a net weight of 12 ounces (340 grams) per box. Each box contains 8 individual 1.5-ounce packets. To reduce the chances of shorting the customer, product design specifications call for the packet-filling process average to be set at 43.5 grams so that the average net weight per box of 8 packets will be 348 grams. Tolerances are set for the box to weigh 348± 10 grams. The standard deviation for the packet-filling process is 1.02 grams. The target process capability ratio is 1.67. One day, the packet-filling process average weight drifts down to 43.0 grams. Is the packaging process capable? Is an adjustment needed? Since the process capability index. C. is the process ▼ is capable (Enter your response rounded to three decimal places.) is not capablearrow_forwardExplain process capability and compute C p and C pkarrow_forward
- Discuss how to determine whether a process is capable of producing a product to specifications.arrow_forwardA travel agency is concerned with the accuracy and appearance of itineraries prepared for its clients. Defects can include errors in times, airlines, flight numbers, prices, car rental information, lodging, charge card numbers, and reservation numbers, as well as typographical errors. As the possible number of errors is nearly infinite, the agency measures the number of errors that do occur. The current process results in an average of five errors per itinerary. a. What are the two-sigma control limits for these defects? The UCLc equals _______________ and the LCLc equals ____________________ (Enter your responses rounded to three decimal places. If your answer for LCLc is negative, enter this value as 0.) b. A client scheduled a trip to Dallas. Her itinerary contained five errors. Interpret this information. A. The number of defects is within the control limits, so it is assumed that the process is not in control. B. The number of defects is within the…arrow_forwardIdentify which of the Seven QC Tools would be most useful in addressing each of the following situations: A copy machine suffers frequent paper jams, and users are often confused as to how to fix the problem. The publication team for an engineering department wants to improve the accuracy of its user documentation but is unsure of why documents are not error-free. A bank needs to determine how many teller positions, drive-through stations, and ATM machines it needs for a new branch bank in a certain busy location. Its information includes the average numbers and types of customers served by other similar facilities as well as demographic information to suggest the level of customer traffic to the new facility. A contracting agency wants to investigate why it had so many changes in its contracts. The company believes that the number of changes may be related to the dollar value of the original contract or the days between the request for proposal and the contract award. A travel…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.
Process selection and facility layout; Author: Dr. Bharatendra Rai;https://www.youtube.com/watch?v=wjxS79880MM;License: Standard YouTube License, CC-BY