Case summary:
Bank U is a financial holding company. It operations are personal banking and lending, wealth management and business banking and lending. It has formulated a separate marketing mix to meet the needs of each target market customers.
Bank U designed a strategy of human-digital to meet the targeted customer needs and preferences they realized that most of the customers are doing their banking operations without going to a bank.
Later on, Bank U launched one application called Best Financial Friend through this any participate can text or video chat with the bank employee and completing all kinds of banking transactions except withdrawals.
This application allows the bankers to access customer accounts and analyses, summarizes the previous interactions. This provides circumstances based banking which helps to know events that are connected to consumer’s life.
The result of implementing of these strategy, Bank U restructuring its stores and to enable its employees to serve customers through application and in person.
To discuss: Categories of variables used by Bank U while segmenting the markets based on business and customers and the additional variables that help the bank in defining suitable segments for market attention.

Want to see the full answer?
Check out a sample textbook solution
Chapter 6 Solutions
Marketing
- The foundations of pricing strategy.arrow_forwardGeneral Accountingarrow_forwardI need help Writing word analysis of how my market share analysis, your break-even calculation, and your pro forma calculation will affect the marketing strategies for ECRHS. Make sure to recommend whether to pursue this product or service and your reasoning.arrow_forward
- Which of these has been a complaint some marketers have about Groupon and its coupon deals? Few consumers know about Groupon, so businesses must spend money to educate them. Groupon does not try hard enough to sell the service. The money-saving coupons attract only deal-seekers, who rarely become long-term customers. Consumers are getting bored with shopping and couponing apps.arrow_forwardSecuring needed financing is one of the most important functions related to starting a business.Therefore, it is important to understand what sources of financing exist at various stages ofventure development. It is also important to determine what kind of financing provides themost value for the entrepreneur and the new venture. Equity financing is one way entrepreneursuse to access funding.a. What is equity financing? (3 marks)b. State and expain two (2) examples of equity funding. (4 marks)c. State three advantages of equity financing? (3 marks)arrow_forwardDesign thinking is a deeply human process that taps into abilities we have as entrepreneurs butget overlooked by more conventional problem-solving practices. Its importance is to createvalue for customers, improve collaboration, foster creativity, develop resilience and of courseto advance careers. Using the five (5) stages of design thinking process, state and explain howthe process works. (10 marks)arrow_forward
- I need help filling in the table belowarrow_forwardResponse A Oh, sandwich, where art thou, my bread? I love you, your ham, your cheese. My stomach rumbles and my tummy grumbles. I can't wait for you to fill my belly! The lettuce is crisp and crunchy. The tomatoes are red and sweet. The mustard is spicy! The bread is soft and yummy. Between two slices, I found paradise. It's like an orgasm for my soul, and I cry at the sweetness. It's a simple and deeply profound pleasure. It abates my hunger and gives my muscles fuel. Thank you for nourishing me. With every bite, joy does resound.arrow_forwardHow can service marketing add value in Fast-Moving Consumer Goods (FMCGs)? Use practical examples in Malawi Business cases.arrow_forward
- MarketingMarketingISBN:9780357033791Author:Pride, William MPublisher:South Western Educational Publishing
- Foundations of Business (MindTap Course List)MarketingISBN:9781337386920Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage LearningFoundations of Business - Standalone book (MindTa...MarketingISBN:9781285193946Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage LearningPurchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning


