MARKETING: REAL PEOPLE...ACCESS CARD
MARKETING: REAL PEOPLE...ACCESS CARD
11th Edition
ISBN: 9780137684649
Author: Solomon
Publisher: INTER PEAR
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Chapter 6, Problem 56C
Summary Introduction

To discuss: The situational influences that could affect the consumer’s decisions making process for purchase at Company S.

Case summary:

Company S is a leading coffee chain. This company is evaluating its business and is looking to make various decisions so as to improve the performance and the financial aspect.

Company could see that the special evening food menus percentage is changes but the opportunity for afternoon visitors is still high. Company has decided to change its strategy and to focus more on afternoon visitors and has though of including few more items in the menu for these afternoon visitors and company has also evaluated the its competitors strategy and has tried to work on the financial aspect also as the company is at a more mature stage of growth and the industry overall is in a state of overcapacity in the U.S. So, in short company has done its S.W.O.T analysis.

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For the following assignment reference a recent purchase you have made and explore the several steps in the consumer decision making process for this purchase.   What product did you purchase? Need Recognition             Need or want, how did you assess the need? 3.Information Search What is the extent of your search for product information? Did you ask friends, family, reviews? Online research? 4. Evaluation of alternatives Which other alternatives did you consider (other brands)? 5. Purchase Did you make the purchase immediately or did you take time to make a final decision? Where was the purchase made, in store or online? Was the product available immediately or did you have to wait for your purchase to arrive? 6. Post purchase behavior Discuss any generated cognitive dissonance by this purchase. What was done to address the situation. What role, if any, did marketing play in minimizing cognitive dissonance?
Find a company that has gone global. Research details of a multinational company. Copy the Organization website link here:   Who is the organization?     What is the product or service? Are there any changes in the product or services in the various locations?   What are some of the External Environment Factors Facing this global Market?   Example: Culture? Natural resources? Economic & Technological Development? Political Structure? Demographic Makeup?   What is the economic development of the majority of the countries your company is present in?   Developed or less developed Country?   How is this company using Social Media to reach their global Marketing?   Provide a sample of the global advertising for this company, provide a picture or a video.
Now, you are working on the last section of your Portfolio Project. This week you will complete the following:  You have proven to the management team that you have carefully considered the cultural aspects of expanding the business into a new country. They would like to hear your specific plans for ensuring operational success in their next meeting. Prepare a report addressing the following topics: Strategic Management: Discuss the critical factors of the Strategic Management Process important to successful operations in your country. Organizational Structure: Discuss the type of organizational structure that will be most effective in the new location including the manufacturing facility.  Control and Monitoring Systems: Discuss your plan for control and monitoring systems issues for the expansion and operations within the manufacturing facility.   Staffing and Compensation: Discuss how you will staff the operation and how you will compensate the employees and any training that will…
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