OPERATION MANAGEMENT
2nd Edition
ISBN: 9781260242423
Author: CACHON
Publisher: MCG
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Chapter 6, Problem 12PA
Summary Introduction
To determine: The three elements of a standard work sheet.
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What are the three elements of a standard work sheet?a. They are the processing time for an activity, the work sequence of all steps making upthe activity, and the standard amount of inventory at the resource.b. They are the processing time for an activity, the most common cause of failure, andthe standard amount of inventory at the resource.c. They are the defect rate for an activity, the work sequence of all steps making up theactivity, and the standard amount of inventory at the resource.d. They are the processing time for an activity, the most common cause of failure, andthe defect rate for an activity.
Sustainable Performance Phase - The Sustainable Performance Phase transfers the process from being project oriented to an
organization driven process. The purpose of this phase is to ensure the process is able to be maintained and make it part of
business-as-usual.
The BPM project is not over once the changes are implemented. The focus then needs to shift to monitoring feedback This feedback is usually obtained through the development of feedback loops. This feedback is important so the organization can continually improve its process and maintain a competitive advantage. Consider the following question as it applies to continual improvement and feedback loops.
1. What steps (place them in order from most important to least important) should be taken to develop an effective continuous feedback loop?
2. What controls would be necessary to ensure only valid data is collected?
Create two (2) Job Safety Analysis on a specific job task from your place of business or your world outside of business.
Example: Job = Warehouse Worker
Job Task = unloading a semi-truck parked at your dock doors
Job Task = shrink-wrapping a pallet
Job Task = pulling raw material from inventory
The focus of the JSA is to be demonstrate your understanding of how a JSA is developed and documented.
Chapter 6 Solutions
OPERATION MANAGEMENT
Ch. 6 - Prob. 1CQCh. 6 - Prob. 2CQCh. 6 - Prob. 3CQCh. 6 - Prob. 4CQCh. 6 - Prob. 5CQCh. 6 - Prob. 6CQCh. 6 - Prob. 7CQCh. 6 - A learning curve following the power law has what...Ch. 6 - Prob. 9CQCh. 6 - Prob. 10CQ
Ch. 6 - Prob. 11CQCh. 6 - The learning curve coefficient LCC(10, 0.8)...Ch. 6 - Prob. 13CQCh. 6 - Instead of using the learning curve coefficient...Ch. 6 - Prob. 15CQCh. 6 - Prob. 16CQCh. 6 - Prob. 17CQCh. 6 - Prob. 18CQCh. 6 - Prob. 19CQCh. 6 - Prob. 20CQCh. 6 - Prob. 21CQCh. 6 - Prob. 22CQCh. 6 - Prob. 23CQCh. 6 - Prob. 24CQCh. 6 - Prob. 25CQCh. 6 - Prob. 1PACh. 6 - Prob. 2PACh. 6 - Prob. 3PACh. 6 - Prob. 4PACh. 6 - Prob. 5PACh. 6 - Prob. 6PACh. 6 - Prob. 7PACh. 6 - Prob. 8PACh. 6 - Prob. 9PACh. 6 - Prob. 10PACh. 6 - A company has 2200 employees, on average, and it...Ch. 6 - Prob. 12PACh. 6 - Prob. 13PACh. 6 - Prob. 14PACh. 6 - In October 1908, just prior to the launch of his...Ch. 6 - Prob. 2CCh. 6 - Prob. 3C
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- Pete works for Home Depot at the paint counter. Customers often ask to match a color already in their home—a fabric, a rug, or an older paint. He has a talent for this and can do it quickly if the base colors are standardized. His first step is a visual check of his base colors—a white, a blue, a red, and a yellow. Identify what kind of steps is this and explain why?arrow_forwardHeizer and Render advises that when analyzing and designing processes to transform resources into goods, the followingquestions should be asked:- Is the process designed to achieve competitive advantage in terms of differentiation, response or low cost?- Does the process eliminate steps that do not add value?- Does the process maximize customer value as perceived by the customer?- Will the process win orders?A Time-Function Map is similar to a flow process chart, but with time added to the horizontal axis. With time-function mapping,notes indicate the activities and arrows indicate the flow direction, with time on the horizontal axis. 1. Choose a process within your organization and construct a Baseline Time-Function Maparrow_forwardHeizer and Render advises that when analyzing and designing processes to transform resources into goods, the followingquestions should be asked:- Is the process designed to achieve competitive advantage in terms of differentiation, response or low cost?- Does the process eliminate steps that do not add value?- Does the process maximize customer value as perceived by the customer?- Will the process win orders?A Time-Function Map is similar to a flow process chart, but with time added to the horizontal axis. With time-function mapping,notes indicate the activities and arrows indicate the flow direction, with time on the horizontal axis.arrow_forward
- please help me quickly I will vote your answer with high rate and likearrow_forwardThe following reflects the types of processes aligned with the process analysis method: a. Directional and informational b. Directed and informed c. Directional and informative d. Directional informationarrow_forwardIf you don't provide an adequate response, the experts will downvote your answer. What exactly is meant by the term "process framework"? In the process models, what are the five general actions that take place?arrow_forward
- State whether the following statements are true or false. If the statement is false, write its correct answer: 1. Process and Product design should be put in a way to reach customer satisfaction, and decrease profit and selling. Answer: 2. Operations management can be utilized in Process design, for it is beneficial to reduce the value of the product at every phase of its production. Answer: 3. A flow chart is a diagram that uses arrows and different symbols to represent consecutive events of a workflow or process. Answer: 4. The five key performance factors to access a process performance are: quantity, speed, dependability, flexibility and cost. Answer: 5. The process design consists of different steps and stages that are classified in an unorganized order, for the successful creation of the final product. Answer: 6. In the service industry, it’s possible to separate service design from process design. Answer: 7. Design is any part of an organization which…arrow_forwardc.a. Under an ISO 9000 program, which one of the following employees is responsible for checkingcompleted work to make sure it has been performed to company specifications?A. The maintenance general managerB. The PM program administratorC. A shop foremanD. A maintenance technician c.b. Which one of the following isn’t a goal of a PM program?A. Limit downtimeB. Save a company money on maintenance so that the cost of its products stays competitiveC. Keep a machine running within its specificationsD. Use fewer repair parts and less time to install those partsc.c. Which of the following tasks is an uptime PM task that can be performed while the machine is runningduring production?A. Checking the motor starter contacts for burned and pitted areasB. Checking for excess noise or vibration on the machineC. Checking the condition of the couplingD. Tightening electrical connectionsarrow_forwardA teacher wanted to know which learning delivery modes (pure online, pure modular, combination of online and modular) is most effective and has the fastest turnaround time in the submission of accomplished activities among her Grade 12 students. She divided the students into 3 groups, gave them the same activity sheets and asked them to submit as soon as it is completed. She then compared the scores and completion time of the 3 groups. Identify the independent, dependent and extraneous variablearrow_forward
- One of the risks that might occur from weaknesses in requirement procedures is creeping user requirements. What steps may be taken to lessen this risk?arrow_forwardThe continuous improvement system based on the UNE 66178 standard is based on these fundamental processes: a. the improvement project b. all options are correct c. improvement monitoring, assessing and review d. analysis of informationarrow_forwardSuppose you are in charge of a large mailing to the alumni of your college inviting them to contribute to a scholarship fund. The letters and envelopes have been individually addressed (mailing labels were not used). The letters are to be processed (matched with correct envelope, time estimated to be 0.2 minutes each), folded (0.12 minutes each), and stuffed into the correct envelope (0.10 minutes each). The envelopes are to be sealed (0.05 minutes each), and a large commemorative stamp is to be placed in the upper right-hand corner of each envelope (0.10 minutes each).a. Make a process chart for this activity, assuming that it is aone-person operation.b. Estimate how long it will take to stuff, seal, and stamp 2,000 envelopes. Assume that the person doing this work is paid $8 per hour. How much will it cost to process 2,000 letters?c. Consider each of the following process changes. Which changes would reduce the time and cost of the current process?▪ Each letter has the same greeting,…arrow_forward
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