Understanding Management
Understanding Management
11th Edition
ISBN: 9780357033821
Author: Richard Daft
Publisher: South Western Educational Publishing
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Chapter 5, Problem 2DQ
Summary Introduction

To determine:

Whether there is a flaw in the technicality of the method or in the way managers apply it in a business context.

Introduction:

Management by Objectives is construed on the basis that if employees are involved in setting objectives/goals within the business and setting standards in terms of measuring performance of achieving that goal, then the employee will be motivated to work better and thus contributes directly to the achievement in objectives of the business.

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The MBO technique has been criticized for putting too much emphasis on achieving goals (ends) and not enough on the methods people use to achieve them (means). Discuss if it is/isn't a flaw in the technique or how managers apply it. How might a balanced emphasis on ends and means be achieved?
SHORT ANSWER If you were a business owner, which of these goals might you be able to accomplish using the framework of Theory Z or Theories X and Y? Could you use Theory Z to work on one goal and use Theories X and Y to work on another goal, thereby accomplishing two goals with these theories by using a different approach on each of the two goals? Goal 1: Improve quality of a product or service. Goal 2: Improve employee collaboration. Goal 3: Foster decision making skills in the workforce. Goal 4: Develop and maintain a successful workforce in a global environment. Goal 5: Develop strong leadership in the work place. Goal 6: Foster adherence to organizational values, ethics, and professional responsibility.
Discuss the importance of setting SMART goals in the Management by Objectives (MBO) process...
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