OPEARATIONS MANAG.REV CUSTOM 2017
OPEARATIONS MANAG.REV CUSTOM 2017
17th Edition
ISBN: 9781323590058
Author: Pearson
Publisher: PEARSON C
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Chapter 5, Problem 14P
Summary Introduction

To determine: How to select the best decision based on the Expected monetary value (EMV) criterion.

Introduction: Expected monetary value (EMV) is a system for calculating the expected returns for a certain decision made by a company.

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1) Read “Walmart Focuses on its Supply Chain” (page 670 in the text) and answer the following questions:   a) What improvements has Walmart made to its supply chain system?   b) What competitive advantages might Walmart have over Amazon? 2) View the YouTube video How the Mumbai Dabbawalas Work? (3.16 minutes, Ctrl + Click on the link, there are also many longer video clips available on the Internet) and answer the following questions: https://www.youtube.com/watch?v=KDD32skx-zM   a) How do the Mumbai Dabbawalas achieve their high service performance? What factors facilitate the success of their distribution network?   b) If you want to “modernize” the dabbawalla distribution network, what changes (and why) will you make to the system?   a) Retail outlets that do not have an internet presence often complain that consumers come in to “kick the tires,” but then buy online from a competitor. Can you suggest some ways outlets can overcome this challenge?   b) Some customers of…
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