Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
10th Edition
ISBN: 9780134237473
Author: Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher: PEARSON
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Chapter 4, Problem 15DQ
Summary Introduction

To think critically about:

Would we categorize a driver's route decision as structured or unstructured problems, programmed or non-programmed decisions?

Introduction:

UPS being one of the largest transport concern in the world, it has huge responsibility of keeping and exceeding its end user's expectation. Its core strength is its drivers who are transporting more than 18 million packages and documents throughout the world with an average of 120 stops per day. Location identification, navigation itself is their core challenge here, so UPS has been trying to ease out this challenge by bringing in a new business module which helps drivers optimize and navigate.

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