Chapter 3.3, Problem 2R

Solution

Example of consumer rights given below are to be explained.

Consumer Rights	Example
Right to safety	If the person went to the market to buy a pressure cooker. In that there is a valve. If the valve is defective then it would lead to serious injury or accident of a person. So, the person should know about the quality of the product.
Right to be informed	A person went to buy a cooking oil. The consumer should know the ingredients used in a product being purchased. He should know the amount of cholesterol used and other ingredients.
Right to choose	When a consumer went to the super market . The consumer has a choice to choose different products like wheat , cereals , pulses from that of their choice.
Right to be heard	If the consumer has bought mixer grinder from the market but it was come out to be of low quality then customer can complaint about it and its complaint should be heard by the authorities.
Right to compensation	If a person has bought an item related to glass and it leads to any kind of physical or financial damage to a person then the person can claim for the compensation either in money or goods.