MARKETING 2018
19th Edition
ISBN: 9780357033753
Author: Pride
Publisher: CENGAGE L
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Chapter 3.2, Problem 1C
Summary Introduction
Case summary:
Company V is a car manufacturing company that has marketed the low carbon emission vehicles. The company has utilized a “defeat device” in the software in order to change the performance of the vehicle. This software made the cars to provide a lesser performance and has released less emissions. The lower performance by the cars made people to file suit against the company. The action by the company have broken down the trust of the customer.
Characters in the case:
Company V
To discuss: The ways Company V have ignored the
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Section B: Evidence based management exercise
Read the following article and answer the questions listed in order to analyse it. You should adopt a critical thinking approach in viewing the case from sensemaking, CSR, evidence-based management and ethical considerations.
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The nation is essentially betting that it can revive its slowing vaccination campaign - and avoid future, onerous restrictions - by creating heavy incentives for inoculation.
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Regarding the Volkswagen emissions scandal, please respond to the following questions:
What led to the scandal?How did it happen?Why was the "cheating" carried out?Who was injured?Who gained?How was it possible that such a thing could happen? What steps have been taken to remedy the situation?Have customers forgiven the corporation for its actions?What steps has the business taken to ensure that similar problems won't occur again?Did rival businesses commit the same "cheating"?What else, aside from penalties and jail time, can be done to discourage businesses from acting in this way?
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