Operations Management: Processes and Supply Chains (11th Edition)
11th Edition
ISBN: 9780133872132
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Chapter 3, Problem 14P
Summary Introduction
Interpretation:The p-chart three sigma control limits to assess whether the capping process is in statistical control are to be calculated.
Concept Introduction:The monitoring of the nonconforming units in sample in statistical quality control is done by the representation of the p-chart.
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Management at Webster Chemical Company is concerned as to whether caulking tubes are being properly capped. If a significant proportion of the tubes are not being sealed, Webster is placing its
customers in a messy situation. Tubes are packaged in large boxes of 135. Several boxes are inspected, and the following numbers of leaking tubes are found:
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Calculate p-chart three-sigma control limits to assess whether the capping process is in statistical control.
The UCL, equals
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and the LCL equals (Enter your responses rounded to three decimal places. If your answer for LCL, is negative, enter this value as 0.)
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Describe how to construct process control charts and use them to determine whether a process is out of statistical control.
concernedas to whether caulking tubes are being properly capped. Ifa significant proportion of the tubes are not being sealed,Webster is placing its customers in a messy situation.Tubes are packaged in large boxes of 144. Several boxes areinspected, and the following numbers of leaking tubes arefound:
Calculate p-chart three-sigma control limits to assesswhether the capping process is in statistical control.
Chapter 3 Solutions
Operations Management: Processes and Supply Chains (11th Edition)
Ch. 3 - Should a very pricey handcrafted object of beauty...Ch. 3 - Prob. 2DQCh. 3 - Prob. 3DQCh. 3 - Prob. 1PCh. 3 - Prob. 2PCh. 3 - Prob. 3PCh. 3 - Prob. 4PCh. 3 - Prob. 5PCh. 3 - Prob. 6PCh. 3 - Prob. 7P
Ch. 3 - Prob. 8PCh. 3 - Prob. 9PCh. 3 - Prob. 10PCh. 3 - Prob. 11PCh. 3 - Prob. 12PCh. 3 - Prob. 13PCh. 3 - Prob. 14PCh. 3 - Prob. 15PCh. 3 - Prob. 16PCh. 3 - Prob. 17PCh. 3 - Prob. 18PCh. 3 - Prob. 19PCh. 3 - Prob. 20PCh. 3 - Prob. 21PCh. 3 - Prob. 22PCh. 3 - Prob. 23PCh. 3 - Prob. 24PCh. 3 - Prob. 26PCh. 3 - Prob. 27PCh. 3 - Prob. 28PCh. 3 - Prob. 29PCh. 3 - Prob. 31PCh. 3 - Prob. 1AMECh. 3 - Prob. 2AMECh. 3 - Prob. 3AMECh. 3 - Prob. 4AMECh. 3 - Prob. 5AMECh. 3 - Prob. 1VCCh. 3 - Prob. 2VCCh. 3 - Prob. 3VC
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- Inter-State Moving and Storage Company wishes to establish a control chart to monitor the proportion of residential moves that result in written complaints due to late delivery, lost items, or damaged items. A sample of 40 moves is selected for each of the last 12 months. The number of written complaints in each sample is 9, 7, 4, 9, 1, 9, 11, 5, 5, 8, 7, and 15. Number Defective Percent defective 9 18 7 14 4 8 9 18 1 2 9 18 11 22 5 10 5 10 8 16 7 14 15 30 a. Insert the mean proportion defective, UCL, and LCL. (Leave no cells blank - be certain to enter "0" wherever required. Round your intermediate calculations and final answers to 2 decimal places.) Mean proportion defective UCL LCL c. Does it appear that the number of complaints is out of control for any of the months?multiple choice Yes Noarrow_forwarddiscuss how to construct process control chart and use them to determine whether a process is out of statistical control?arrow_forwardExplain what might cause a process to be out of control in managing quality ?arrow_forward
- Describe a quality control chart and how it can be used.What are upper and lower control limits? What does it mean if anobservation falls outside the control limits?arrow_forwardA. Choudhury’s bowling ball factory in Illinois makes bowling balls of adult size and weight only. The standard devia-tion in the weight of a bowling ball produced at the factory is known to be 0.12 pounds. Each day for 24 days, the averageweight, in pounds, of nine of the bowling balls produced that dayhas been assessed as follows: a) Establish a control chart for monitoring the average weights of the bowling balls in which the upper and lower control lim-its are each two standard deviations from the mean. What are the values of the control limits?b) If three standard deviations are used in the chart, how do thesevalues change? Why?arrow_forwardRefer to Table S6.1-Factors for Computing Control Chart Limits (3 sigma) for this problem. Thirty-five samples of size 7 each were taken from a fertilizer-bag-filling machine at Panos Kouvelis Lifelong Lawn Ltd. The results were: Overall mean = 54.75 lb.; Average range R = 1.54 lb. a) For the given sample size, the control limits for 3-sigma x chart are: Upper Control Limit (UCL) = lb. (round your response to three decimal places).arrow_forward
- Explain the concept of the control chart and identify out-of-control signals on a control chart. Within your answer, explain what you would do if you were a Quality Manager making your rounds throughout the plant and found a control chart that indicated an out-of-control situation.arrow_forwardQuality control in a factory pulls 40 parts with paint, packaging, or electronic defects from anassembly line. Of these, 28 had a paint defect, 17 had a packaging defect, 13 had an electronicdefect, 6 had both paint and packaging defects, 7 had both packaging and electronics defects, and 10had both paint and electronic defects. Did any part have all three types of defect? If so, how many?arrow_forwardsniparrow_forward
- An automatic filling machine is used to fill 1-liter bottles of cola. The machine’s output is approximately normal with a mean of 1.0 liter and standard deviation of .01 liter. Output is monitored using means of samples of 25 observations. Determine upper and lower control limits that will include roughly 97% of the sample means when the process is in control. Using Appendix B, Table A to find the value of Z corresponding to the mean control limits.arrow_forwardOur company has recently received a few customer complaints that its candles are not lasting the minimum 50 days previously advertised by the company. As the newly hired quality analyst you are planning to construct control charts that will give you a sense of the current status of the production process. To this end you have collected samples from 20 production batches. Use Microsoft Excel with answer based on both x̄-chart and R-chart plots -Is the candle production process in control? -What is your comment regarding the customer complaints? -Is there any scope of improvement? Use Microsoft Excel with answer based on both x̄-chart and R-chart plotsarrow_forwardAn e-commerce website has received some complaints on Billing errors. Managers ask the accounting department to monitor the shipping process and make sure of the quality in their process. To monitor the process, for 10 consecutive weeks, they look into the first 100 shipments and count the number of Billing errors as shown in table below: 45 52 6 3 63 7 8 9 10 1 6 1 2 Construct a two-sigma limit control chart to show whether the shipping process in this e-commerce firm needs any improvement or performs at an acceptable level. (Round your answer to three decimal places.) Week 1 2 3 Number of Billing errors. 5 1 3 Upper Control Limit Lower Control Limitarrow_forward
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