Operations and Supply Chain Management
Operations and Supply Chain Management
14th Edition
ISBN: 9780078024023
Author: F. Robert Jacobs
Publisher: MCG
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Chapter 24, Problem 2CQ
Summary Introduction

Case summary:

The case deals with the process of managing the wait times of the patient at a family clinic. The patient flow through the clinic was given. In addition to this, the workflow of the physician and registration clerks were given.

To determine: The capacity and utilization of each resource.

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