Essentials of Statistics for Business and Economics (with XLSTAT Printed Access Card)
8th Edition
ISBN: 9781337114172
Author: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
Publisher: Cengage Learning
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Chapter 2, Problem 48SE
Complaints Reported to BBB. Consumer complaints are frequently reported to the Better Business Bureau (BBB). Some industries against whom the most complaints are reported to the BBB are banks; cable and satellite television companies; collection agencies; cellular phone providers; and new car dealerships (USA Today). The results for a sample of 200 complaints are contained in the file BBB.
- a. Show the frequency and percent frequency of complaints by industry.
- b. Construct a bar chart of the percent frequency distribution.
- c. Which industry had the highest number of complaints?
- d. Comment on the percentage frequency distribution for complaints.
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Chapter 2 Solutions
Essentials of Statistics for Business and Economics (with XLSTAT Printed Access Card)
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