Chapter 2, Problem 12LOC

Summary Introduction

To determine:

What can be concluded as most likely if the audience members try to avoid eye contact during an important presentation?

Introduction:

Nonverbal communication - Communication that does not include a spoken language but rather done using other methods such as hand gestures, facial expressions, posture, eye contact, etc.

Nonverbal communication can enhance or diminish the message that is communicated. It depends on how effectively the nonverbal message is sent through the sender and on how effectively the message is interpreted by the receiver.