Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN: 9781305969308
Author: Richard L. Daft
Publisher: South-Western College Pub
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Chapter 19, Problem 2OTJVC
Summary Introduction

To discuss:

The Balanced Scorecard approach to measuring the corporate performance and how Barcelona used this approach.

Introduction:

Balances Scorecard: A balanced scorecard is a management tool or report which is used to track the performance. A balanced scorecard has the following four perspectives:

  1. Financial perspective
  2. Customer perspective
  3. Internal perspective
  4. Process perspective

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