Management, Loose-Leaf Version
13th Edition
ISBN: 9781305969308
Author: Richard L. Daft
Publisher: South-Western College Pub
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Question
Chapter 19, Problem 10DQ
Summary Introduction
To determine:
The importance of ISO certification.
Introduction:
ISO certification refers to International Organization for Standardization (ISO). It is one of the trends in quality financial control. This quality standard is maintained for easy identification of high quality products.
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Students have asked these similar questions
The trend is to 'flatten' organizations. By doing this, the employee is given more authority to make decisions. What problems do you see with this increase in decision-making authority?
This was the question asked of Jack Otto, production supervisor, by one of his manufacturing workers, Clyde Fisher. Jack had been wondering the same thing for several weeks about Bob Hill, another of his welders.
Jack Otto is a 54-year-old production supervisor who has been with Store Fixture Manufacturing Co. (SFM) for 20 years. He is well liked and respected by his peers and subordinates and is very competent at the technical aspects of his supervisory job.
Bob Hill, 40 years old, has been a generally competent and productive welder at SFM for ten years. Bob has been popular with his coworkers. Although he periodically "blows up" at them, he always apologizes afterward. His absenteeism rate has been higher than average for the last several years, with most absenteeism on Mondays. Also, it is not uncommon for Bob to be 10–15 minutes late at least once a week. But, because of a shortage of experienced welders and because Bob often cuts his lunch hour short to make up his tardiness…
Since the mid-1950s the proportion of American workers represented by unions has:
A. Decreased.
B. Grown only in the manufacturing sector.
C. Remained about the same.
D. Increased.
Chapter 19 Solutions
Management, Loose-Leaf Version
Ch. 19 - How do managers at Barcelona control the company's...Ch. 19 - Prob. 2OTJVCCh. 19 - Prob. 3OTJVCCh. 19 - Prob. 1DQCh. 19 - Prob. 2DQCh. 19 - Prob. 3DQCh. 19 - Prob. 4DQCh. 19 - Prob. 5DQCh. 19 - Prob. 6DQCh. 19 - Prob. 7DQ
Ch. 19 - Prob. 8DQCh. 19 - Prob. 9DQCh. 19 - Prob. 10DQCh. 19 - Prob. 1EECh. 19 - Prob. 2EECh. 19 - Prob. 3EECh. 19 - Prob. 4EECh. 19 - Prob. 5EECh. 19 - Prob. 6EECh. 19 - Prob. 7EECh. 19 - Prob. 8EECh. 19 - Prob. 9EECh. 19 - Prob. 10EECh. 19 - Prob. 11EECh. 19 - Prob. 12EECh. 19 - Prob. 13EECh. 19 - Prob. 14EECh. 19 - Create a Group Control System Step 1. From into...Ch. 19 - Chris Dykstra, responsible for loss prevention at...Ch. 19 - Chris Dykstra, responsible for loss prevention at...Ch. 19 - Chris Dykstra, responsible for loss prevention at...Ch. 19 - Cousins Jeri Lynn DeBose, Tish Hoover, and...Ch. 19 - Cousins Jeri Lynn DeBose, Tish Hoover, and...Ch. 19 - Cousins Jeri Lynn De Bose, Tish Hoover, and...
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- The Occupational Safety and Health Act gives workers the right to a job: A. With wages that enable an employee to enjoy a decent standard of living. B. That does not require them to lift, bend, or move items at any time on the job. C. That is free from recognized hazards that are likely to cause death or serious injury. D. With equal wages for similar kinds of work.arrow_forwardThe right to a safe and healthy workplace is accurately described by which statement? A. Extensive training and careful precautions are necessary to avoid accidents, injuries, and illness. B. Regulations and enforcement have failed to curb worker accidents. C. Over recent years no new categories of accidents or illnesses have emerged. D. A very limited number of jobs are potentially hazardous to workers’ safety and health.arrow_forwardThe employment relationship: A. Indicate that employees are dependent on their employers for their livelihoods. B. Implies that employers depend on employees to make products, provide services, and run the organization internally. C. Refers to the relationship between employee and employer. D. All of these answers are correct.arrow_forward
- The employment relationship: A. Indicate that employees are dependent on their employers for their livelihoods. B. Implies that employers depend on employees to make products, provide services, and run the organization internally. C. Refers to the relationship between employee and employer. D. All of these answers are correct.arrow_forwardSince the mid-1950s the proportion of American workers represented by unions has: A. Decreased. B. Grown only in the manufacturing sector. C. Remained about the same. D. Increased.arrow_forwardRomantic relationships in the workplace are described by which statement? A. Most businesses have strict policies forbidding all romantic relationships in the workplace. B. Almost all businesses ban romantic relationships between employees in the different departments. C. OSHA requires businesses to forbid workplace romantic relationships. D. Many companies allow managers to become romantically involved with subordinates, so long as they do not supervise them directly.arrow_forward
- A reason for an increase in employee monitoring does not include: A. To make sure employees do not disclose confidential information. B. To reduce the employer's health insurance premiums. C. To avoid lawsuits if employees act in inappropriate ways. D. To achieve greater efficiency at work.arrow_forwardA strong employer-employee relationship is central to: A. Achieving a corporation's environmental goals. B. Increasing the gross domestic product of a nation. C. None of these answers are correct. D. Satisfying the wishes of those who contribute their skills and talents to the company.arrow_forwardThe right to a safe and healthy workplace is accurately described by which statement? A. Extensive training and careful precautions are necessary to avoid accidents, injuries, and illness. B. Regulations and enforcement have failed to curb worker accidents. C. Over recent years no new categories of accidents or illnesses have emerged. D. A very limited number of jobs are potentially hazardous to workers’ safety and health.arrow_forward
- Employees in the United States have a legal right to: A. Organize and bargain collectively. B. A job. C. All these answers are correct. D. Months of vacation each year.arrow_forwardEmployees’ right to be left alone, or protecting an individual’s personal life from unwarranted intrusion from the employer, refers to: A. the right to a safe and healthy workplace. B. the right to organize and bargain collectively. C. the right to be informed. D. the right to privacy.arrow_forwardWhen an employee believes their employer has done something that is wrong or harmful to the public, and he or she reports alleged organizational misconduct to the media, government, or high-level company officials, what has occurred? A. Snitching. B. Whistle-blowing. C. Insider trading. D. A violation of employee privacy.arrow_forward
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